Nuna Baby reviews and discussion

4.4

88% of reviewers would recommend to a friend

Reviews mention

  • Lightweight infant car seat
  • Durable stroller construction
  • Luxurious fabric materials
  • Smooth suspension performance
  • Fragile removable strap
  • Limited replacement parts
  • Narrow seat fit
  • Inconsistent customer service

Nuna Baby reviews assert the brand is effective and well-made: users praise lightweight, durable car seats (Pipa, Rava) and smooth, well-suspended strollers (Mixx/Mixx Next), but multiple reviewers report product fragility of small parts and poor replacement/parts availability and mixed customer service experiences. This helps buyers who prioritize safety, premium materials, and easy, lightweight transport but warns those who need accessible spare parts or responsive service.

AI summary based on Thingtesting reviews

19 reviews and posts

  • Nuna Baby products are stylish and well-made, with high safety standards and easy-to-use features. The car seat is comfortable, and the stroller is smooth to push. However, the price is a bit steep, and some parts feel heavier than expected. Overall, great quality but not always the best value for money.

  • ******** UPDATE: it's been almost a year since we've used our Mixx Next. I love how robust it feels, we've taken it onto unpaved trails and it's held up amazing. Our only complaint is the sunshade refuses to stay open all the way when the seat is inclined past a certain point. You can see in the photo below the sunshade should have one more "click". Hence why we've changed the 5 star to a 4 star rating. ******** Friend of ours had the previous generation Nuna Mixx and loved it so much it convinced us to purchase the Mixx Next and Pipa car seat for our not-yet-arrived child (we'll update more as we use the products) What we love about the stroller, the wheels are large enough to go over gravel/dirt paths we regularly walk our dog on and the suspension is great. We also love that the seat can be reclined to a true lie-flat to emulate a bassinet, meaning we don't need another attachment. The Pipa car seat is easy to install, and it's great it doesn't need a base to be used. The extendable sun cover was a nice touch as well - seemed safer than draping a swaddle/blanket over the whole carseat. The materials feel luxurious and durable, the leathers around the handles of the stroller and car seat is a nice touch of lux as well.

  • We love our Nuna car seat, stroller and bassinet attachment for the stroller! Our two year old son still enjoys walks in the stroller. I don’t think the version we got of the stroller can convert for two babies but need to look into that. Car seat for infant was easy and lightweight - and extremely easy to install and get in and out!

  • Our Nuna stroller and car seat are a major win after becoming parents 2 months ago! I had a c section and could still lift the car seat with no issues whatsoever.

  • A Very Disappointed Loyal Customer FOR YEARS I have spoken so highly of my Nuna car seats. I have a 3yr old and 1yr old and we used the infant carrier with both kids and now own FOUR Ravas since my husband and I split the kid running around and need car seats in both cars. Quite the expense, but loved the safety ratings. And honestly they feel like great quality and are super easy to clean! Until today. We had an incident over the weekend that resulted in our lovely dog chewing the seat tether off the back of the Rava, while I had it outside drying after my daughter threw up all over herself and the seat the car. Listen, I 100% didn’t expect it to be warrantied. I also 100% didn’t expect anyone to just give me a new car seat for free. What I did expect was to receive quality service for a very expensive product that’s I have bought FIVE TIMES now. Instead, I was essentially met with a “wow that’s sad. Sorry for your luck, it’s not warrantied. Good night.” No offer of a part purchase, no offer of a discount to repurchase the car seat, nothing. When I asked if there is anyway I could receive a discount to repurchase, she said sign up for our mailing list so I can see when the next sale is. Ma’am. With all due respect, I need a car seat now. What’s also incredibly annoying/sketchy is you can only email their service team? No phone number. This company is just built with keyboard warriors who don’t want to talk to a frustrated upset mother who expected better service after purchasing a $700 car seat. So, if you made it to the end of that novel, I heard that Maxi Così has spectacular customer service AND a phone number to call! My SIL had two car seats that both had small broken plastic piece, she called and with no questions asked they sent her a $1000 visa gift card to repurchase either the same car seat OR another brand! Now that’s service. Long story short is you spend over $3k with this company buying car seats and accessories, they still don’t care and tell you to go kick rocks. I’ve asked them to send me a list of comparable car seat brands that are cheaper. Excited to see what they come up with.

  • Nuna Baby creates the best car seats/strollers out there. When you switch to other brands (like when we upgraded to a non-Nuna carseat), you notice the difference in quality. We had a Nuna Baby Carseat and Stroller when our first child was born. I wanted the lightest possible, but also safest carseat. The Nuna Pipa Lite was IT. The stroller we got at the time is discontinued, but we like it for the design and that it is in between a travel stroller and one of the bigger/bulkier ones. If I got another Nuna stroller, I'd definitely go for the trvl one. Of course, it is pricey- and considering how quickly they grow out of their carseats, it's a bit of an investment. But we liked it for the safety reasons most of it.

  • We have the Numa Pipa Lite car seat and base and really like it. Have t had any issues

  • I have used the pipa lite rx for almost a year now, and we love it! It's lightweight, and can be used without the base when we are on the go without our own car. We have the Exec as well - haven't used it yet, but I love the quality and materials used in nuna carseats.

  • We have used the nuna rava and it has held up well for almost 5 years...truly from birth (with insert). The price point and the width may turn some people off but it got high marks for safety as well as comfort. If we had three kids or a smaller car I would consider a slimmer car seat. But for us with a middle seat gap it works perfectly.

  • We have Nuna pram and carseat. Great design, easy to use, would buy again. Would like to see more environmental creds from the brand, and perhaps borrowing / buying second hand scheme through the main website! Still given 5*, as products are great. ^ is more just a comment on baby markets & products in general!

  • The nuna pipa car seat was used for both of our children. The base is easy to install and the carrier is easy to mount and unlock. It's a must have.

  • Loved our Nuna Pipa for our babe. Some favorite features - the dream drape, ability to install without the base, fabric quality and feel, seat weight, and no rethread harness. Cons: Install directions could be a bit clearer. I also felt that the seat quickly became a bit narrow for our very average sized baby. The two handed stroller install isn't the easiest, but is comparable to most other brands. On one occasion, the seat was moving more than it should when driving. I'm unsure how or why, as the seat had been installed for months and was verified by a government official. That being said, chalking up to user error because of my standing experience with Nuna. Recommend reaching out to customer service if anything is unclear to make sure baby is as safe as can be!

  • I have so many Nuna products. The Rava car seat, stroller, and Nuna pipa lite rx. Can’t recommend enough. They are comfortable, durable, and super functional. All of which are super important t as a parent. They are expensive, but worth every dime especially if you have multiple kids.

  • I’ve been researching the best car seat for my baby and every time, Nuna comes out on top. From the safety ratings to ease of use to the quality of materials - it’s a 10/10!

  • We have the nuna mixx stroller along with the pipa light RX car seat. The car seat is the lightest weight on the market (or it was a few months ago). They are both lightweight and click and so easily. These are very expensive products, but this is one thing I would say it’s definitely worth the money.

  • Nuna should be ashamed of themselves. We purchased the nuna mixx, which we love love. They created the car seat with a removable strap which we removed the strap to wash the car seat. As most moms and dads can relate to out there, things get a little crazy around the household and the kids somehow misplaced the strap. We have tried contacting Nuna multiple times and they are telling us that we have to purchase the entire car seat new again and that they don’t sell the strap individually! Hundreds of dollars I have to spend because they make the car seat with a removable strap that apparently you cannot purchase a replacement for. That is some very shady business practices and I am very ashamed that I gave this company my money.

  • Amazing! Non toxic car seat.

  • Nuna has been used in our family for almost 8 years now! We have used just about every type of product. We currently are using 2 convertible Nuna car seats! I have recommended Nuna to every new mom! The light weight of the infant car seat is unbelievable!

    Feedback

    More advertisement and personal reviews on social media so Mom's can see! I came across the Nuna brand 8 years ago in a local baby store that carried Nuna. It was the only store that carried Nuna at the time.