4.4
89% of reviewers would recommend to a friend
Hoka
4.4 • 154 Reviews
•

4.4
89% of reviewers would recommend to a friend
Hoka draws fervent reviews as a high‑cushion performance brand that works: runners, walkers, nurses, and travelers praise Clifton, Bondi, Arahi, Mach, and Speedgoat for cloud‑soft comfort, arch support, and long‑mile impact relief, often easing plantar fasciitis, knee, hip, and back pain. Reviews also flag drawbacks—bulky aesthetics and polarizing colorways, inconsistent sizing and widths, heel slippage for narrow feet, hyper‑cushion feel too soft or heavy for some, and durability issues like heel liner wear, outsole separation, and trail fragility—making in‑store fit tests and model selection crucial before buying Hoka.
AI summary based on Thingtesting reviews
3y ago
I never thought I’d wear Hoka’s but here I am, loving them. I wear a size 13 women’s and Hoka’s line if unisex sneakers 👟 are some of my favorite. They’re cute, super comfortable, and high quality. I wear them all the time and get a ton of compliments!

6 our of 5 stars if I could. The first time I saw and tried on Hokas was at an Outdoor Voices in Nashville. I contemplated the sneakers a few times and then finally tried them on after looking at them the 3rd time. As soon as I out them on and stood up, I exclaimed OH MY GOD so loud in the store, my boyfriend bought them for me on the spot. Like the proud new owner I was... I wore them out of the store and for 3 years have since purchased 8+ pairs. The Clifton and Bondi's are my favorite. I set an alert for Instagam posts because the collabs are so cool and sell out so fast. Latest collab is up with Alex Proba - already had them in black but needed in this fun colorway! Love this for quick walks or to throw on for errands. (June 28 2025)
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I wish they did more collaborations and created a larger quantity. Or better yet, did a second round if they sell out super quick (Free People). I also wish they did another collab with Outdoor Voices. If you work long days on your feet, in the touring industry, hospitals, security etc, I highly recommend. I toured the last two summers and got the security team to jump on the Hoka band wagon. If you have back problems, also recommend! These have helped my low back tremendously.

1y ago
These feel like I'm walking on a cloud! I was hesitant since I've never tried Hoka, but they fit super well and are perfect for walking around the city. The wide sizing is great, since my old Nikes were too narrow.

Verified purchase
I have high arches which makes finding shoes very challenging, but I put on the Hoka Transport shoes as soon as I got them and found them to be immediately comfortable. I love that there's no laces and that I can slip them on and off easily.

4y ago
Absolute favorite running shoes. Have worn the women’s Clifton shoe, and the padding makes running outdoors a breeze. Other, less padded variations are also amazing if you are looking for more of an everyday use.
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Would love more white color options but love the shoes.

Must have! I’ve been wearing Hokas since I decided to start running again in 2020. 5 years later, I have purchased probably 10+ pairs of the arahi. Coming from someone with persistent shin pain, these have really comforted me and given me a much needed level of support. They’re great for running or walking and hold up pretty well for the amount of use they get.

I've gone through a few pairs of Hoka Cliftons and LOVE them for running or even just for walking. Super cushioned and comfy. Took no time to break in. I did try the Bondi style and felt like those ran rather wide. I ended up having to return those, although I think someone with a wider foot would find those to be amazing.
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Sizing felt a bit different between styles. My Cliftons fit perfectly, but the Bondi was a bit too wide for my liking.

3y ago
I have supination when I walk (basically I walk on the outside of my feet) and I want to start walking more so I’ve been looking for sneakers that are helpful with both of those goals. The Clifton 9s are super comfortable and bouncy which I really enjoy, and their neutral profile helps a lot with my supination. I spend hours in them and nothing brings me more joy than coming home in them and not having my feet hurt. I definitely recommend trying them on in stores if you can, even if you end up buying online. Everyone’s feet/needs are different and the best way to tell with running sneakers is to actually wear them, even if it’s just around the store.

4y ago
great shoes! i have really bad feet and these shoes are pretty comfortable! i also love their color ways and designs, pricey but feels like a high quality shoe

My first pair of Hokas was a collaboration with the brand Bodega. I liked the a lot so I decided to buy a pair of their running sneakers even though I’m not a runner. I bought the Clifton model and they are a really good sneaker. Extremely lightweight but had a great cushion and support. Great for all day wears
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When I bought my Clifton’s my brother liked them so much he got a pair. This happened to my father and mother too so now everyone in the family is wearing them lol.

4y ago
The collab with free people was *chef's kiss*. I even bought my mom a pair and shipped them to her because they sold out so fricken fast. I always get compliments on them and they make my feet feel amazing.
Feedback
Hot girl walk shoes? 110% yes! They are worth every dollar. I have had them for almost a year now and still feel great in them.

1y ago
I must say that I am deeply saddened by my experience thus far. I received a gift certificate from someone who said their shoes are great for comfort and support. I was very excited about the idea of the company and shoes, so I ordered a pair. I received them promptly and proceeded to throw away my previous shoes thinking I would have these for a long time. Imagine my surprise that only a couple of weeks after receiving the shoes, parts of the bottom of one was coming off. I like the shoe. But you have to admit, 2 weeks and coming apart is problematic. I contacted them to find out about getting a replacement. I called to speak to one of their representatives about the situation because I wasn’t quite sure how to return the item. I wanted to make sure that it was clear that I liked the shoe but that it was damaged and I just wanted to request a new pair. The person I spoke to sent me the correct information on how to return the item and told me that once it was in UPS system as being returned and they had received it, that a new pair could be sent to me right away. Waiting 7-10 business days was NOT discussed. I took time to thank her as I let her know that I had already discarded my old ones. I went down within the hour and gave the information and the shoes to UPS. Imagine my surprise when I called days later and the person I spoke to said it was going to take 7-10 days to send me a new pair. She first claimed that the shoes were not there yet, ThEN later in the conversation admitted that they had arrived that morning. (doesn't inspire confidence in her). That is unacceptable and quite honestly, will affect my decision to use the company in the future. There are plenty of reputable companies out here. To have a shoe for two weeks, have to send it back and have to wait 7-10 days for a shipment to go out to replace it is not good business. Quite honestly, it is an unreasonable request. Now for the fun part. That conversation happened 8/7/25. TODAY, I get a new email stating my exchange is in progress and to allow FIFTEEN DAYS for the return to be processed. So a shoe I bought in July, is still being processed deep into August. I found several reviews that deal specifically with their customer service and how bad it is. I have already begun the process of looking for another company. Reliability is just as important and making a great product. How you treat your customer is just as important as a comfortable shoe. It seems this company will have to learn that lesson the hard way. The shoe I ordered is a Clifton 10

i agree same here i had foot surgery wasn’t able to walk nonetheless run mine didn’t last a year . I notified the company and they denied me a new pair as well. i sent a second email requesting them to reconsider and nope they did not, I will be taking my business to brooks , i heard they were great running shoes . They do not stand by their warranty.
1y ago
How is their warranty?
Has anyone had a warranty issue and how was it handled? My issue was not handled well- I thought their process and customer service did not meet the level I expected. The tread was peeling/ falling off a pair of less than a year old pair of Challenger 7s. I've had 3 pairs- this should not happen. Their customer service considered this normal wear and tear.


1y ago
Hoka mens sandal fell apart just over a year in use. I called customer service and was told nothing could be done because they were out of warranty. They told me I could send them in for evaluation, but that they would be returned anyway. Not great customer service for a supposed great product. Both shoes broke down as seen in the photos, Obviously a bad manufacturing. My keen sandals have lasted forever. Will have to go back to keens. I thought the hoka sandals would me amazing and was wrong.


2y ago
Sorry to say I need to post a negative review and bad experience with Hoka. I purchased the Clifton 9 shoes in June 2024. After wearing them 15-20 times the sole started coming apart on the bottom of the shoes (see picture). I loved the shoes otherwise however, this would have caused and uneven stride if the loose piece of the sole came off and could have created a trip hazard. I contacted the company and sent pictures in of the defect (see attached). I also verified the date of purchase so it was clear I was well within the one year warranty. I received a shipping label from the company to send them back and one of the three customer service reps I spoke to (all of whom were very nice but the company kept losing my emails with the photos) said this should be a covered issue and I should receive a credit to purchase a new pair of shoes. Two weeks later I receive a standard “form” letter back advising me that my claim was being denied for two reasons: 1. It was beyond the one year warranty period 2. Second, it was being denied because of "normal wear and tear" and "water damage". Thinking an error may have been made I contacted Hoka and asked to speak to a supervisor. I was not given a chance to speak with a manager but a customer service representative named "Camella" reiterated why the claim was denied and said she understood the letter had some incorrect information in it (about the warranty expiring) but the wear and tear excused them from honoring the warranty claim. I paid about $150.00 for these shoes online from the company. You can see the pictures for yourself and reach your own conclusions about how worn or not worn they look to you. I only wore these shoes 15-20 times. They were never in water apart from a few times in rain. It is 100 % clear we are within the warranty period and that a form letter was sent to reject my claim with no thought given to the date of purchase or any explanation for the clearly visible defect. It is also apparent they send a form letter to many/all customers that simply denies warranty claims with no regard for checking whether the warranty period was even valid. This is a deceptive and unfriendly approach to a customer wo paid a significant amount of money for a pair of shoes that after minimal use came apart at the sole. Caveat Emptor - Buyer beware this company has not stood behind this product for this customer. It should not cost a consumer $10 every time they wear the shoes (I wore them 15 – 20 times) and have them wear out after light, normal use. Have a look at the pictures and decide for yourself.


2y ago
Very disappointing overall experience with my first pair of Hoka shoes. I recently purchased my first pair of Hoka shoes, specifically the Challenger ATR model, from the Hoka store in Eaton Centre Mall, Toronto. The sales associate recommended this model for its versatility on both trails and roads, as well as its supposed waterproof and water-resistant features due to the Gore-Tex material. However, after only two months of wear, I've been disappointed to find significant wear and tear, contradicting the promised waterproof capabilities. In comparison, my Salomon Gore-Tex shoes have performed as expected, and my older shoes (over two years old) show less wear than these new Hoka's. When I reached out to Hoka's customer support to address these issues, I was asked to provide photos, which I could only send one at a time. Unfortunately, their response was that the wear and tear was considered normal. Given the high price point of $220, I expect more durability and quality from Hoka products. Based on my experience, I would not recommend Hoka shoes to others seeking a reliable and long-lasting option. Instead, I suggest exploring alternative brands that offer better value for the price. DON’T WASTE YOUR TIME AND MONEY! Rating: 1/5 stars




3y ago
Love my Hokas. Perfect for running and everyday wear. Most comfortable shoes for a day with extra walking.

As a healthcare worker, hokas have been my go-to shoes for comfort and walking for almost a decade. I also use my bondis for running given the wonderful cushion and support they provide! Highly recommend as an all around sneaker.
Verified purchase
These are the best when it comes to running I assume - but I don't really run. They're super comfortable and cushion-y, but not the most "stylish"
My running shoe of choice, I'm on my second pair of Bondi 8's right now. I chose these when I was first getting into running because of the cushioning and I've stuck to them ever since. They look funny because of the big cushioning, but I wouldn't have it any other way. I feel secure and comfortable wearing them. Worth the money, always recommend.