Fig.1

4.6 22 Reviews

Fig.1 makes affordable, derm-developed, refillable skincare.

Fig.1  Reviews

Fig.1 reviews and discussion

4.64

95% of reviewers would recommend to a friend

Reviews mention

  • Sustainable and refillable packaging
  • Gentle on sensitive skin
  • Offers different retinol levels
  • Product feels luxurious and trendy
  • May cause skin breakouts
  • Large packaging size inconvenient
  • Shipping delays experienced
  • Customer service could improve

Fig.1's products are appreciated for their sustainable and refillable packaging, skin-friendliness, and the brand's different retinol levels that cater to customers' varying needs. However, some customers experienced breakouts, found the packaging size inconvenient, and expressed dissatisfaction with shipping and customer service.

AI summary based on Thingtesting reviews

22 reviews and posts

  • I wanted to give it a couple weeks before giving my full review. I’ve been using this retinol nightly and my skin is smooth, bright, and has improved when it comes to redness. My skin is on the sensitive side but I am able to use the cream nightly without issue. It’s fragrance free, which is great for sensitive skin, too. The packaging is so nice to look at, I don’t mind leaving it out on the counter. AND it’s refillable? Sign me up. I love this product.

    Verified purchase
  • I took a bit of time to write this review to make sure I had time for my skin to react, and I am extremely thrilled with the results! I had just started using a retinol serum a few weeks before buying this, but my skin was drying out, so I was excited when I saw Fig.1 has different levels to slowly adjust your skin to it. I've had no breakouts or skin irritations, but I also don't have the most sensitive skin. The pump works great and the lotion is creamy and goes on smooth without being too oily. I will definitely be purchasing Level 2 once I finish this bottle! The biggest drawback is the size of the bottle, it was significantly larger and heavier than I thought it would be (although it looks great on my counter), so it doesn't work great for traveling or fitting into a skincare fridge.

    Verified purchase
  • Overall solid product (literally, and figuratively). The bottle is hefty and nicely made. The idea of it being refillable is interesting though, since the actual product comes in a separate bottle that you screw into the pump, so it still feels a touch wasteful. The product itself has a nice consistency - she's thick and creamy, goes on easily seems to absorb into the skin quickly.

    Verified purchase
  • To touch on the positives, I love the packaging and how the outer container is reusable. This product looks so great just sitting on my counter, and the aesthetics make it very appealing. I also think it works well and the texture is very nice and creamy. I did, however, have some issues on the shipping/customer service-side of things--my initial package never arrived, but they did send me a replacement which I really appreciated, but shipping is so slow and it took so long to get the product. I also received an email prior to the arrival that it would include 4 samples of their level 2 product to start using after I finish this one, but I unfortunately did not receive those samples. It was such a small thing that I didn't want to bother having to email customer service again, but I appreciate when a brand sticks to the small details and it seems like some things are getting lost. Due to these small frustrations, I'm not sure if I would buy this product again but I did enjoy the product itself.

    Verified purchase
  • I received this as part of a thingdrop and was excited to test the brand. Overall I like their packaging and products. I like how educational their website and products are. It is a brand I would recommend to a beginner interested in spending on high quality products but not breaking the bank while learning about the products for their skin. The retinol level one has been good for my sensitive skin with no issues. Will likely move up to level 2 when I finish the bottle, but still I only use this every few days it will take a bit of time. Like other reviews said, the bottle is big and heavy but looks good out on a shelf. Overall I’m very happy with the purchase but it’s not mind blowing.

    Verified purchase
  • My favorite part is that they have different levels of retinol and encourage you to start small and move up when ready. I'm still on the first level so I can't speak to their other products, but I have no complaints and my skin is adjusting at a nice pace. I have tried Differin gel in the past, but like that this is already mixed with cream and I don't have to be so careful applying a concentrated product. Obviously the packaging is excellent and fun to use, so that's a huge bonus. It feels like a luxe product at a more reasonable price.

    Verified purchase
  • I really like this formulation - it hasn't been irritating for my skin and is performing like other high end retinol i have tried. Level 1 is only .15% retinol, which is a bit low for me in my current routine. I have also tried the stronger formulation from Fig.1 and found it to be very soothing as well.

    Verified purchase
  • This Retinol night cream arrived safely and carefully packaged. I think the container and idea behind it is very nice. The cream itself I think has a nice texture and a little goes a long way. I've not used Retinol cream before so honestly I'm learning about it and this is my introduction. I feel like I need to mix it with a dab of water before applying it because my face seems to break out a little otherwise. But I'm very much learning what works for my face. I do think my skin has been bright and though I've got hormonal acne at the moment I think it's been helping with the appearance of some fine lines.

    Verified purchase
  • Wanted to wait several weeks / month before reviewing. and OMG I am obsessed. the product packaging looks luxurious, durable, love the refillable concept. The Retinol Level 1 has not broken me out at all like past retinols I've used, and my skin has been looking clearer / brighter / more smooth. And my package randomly got delivered 20 minutes away, customer service was very helpful - luckily my package was delivered to my address to the right place, I updated them - and they offered me a coupon since my package was delayed and I had to wait. I will be repurchasing. They are a very clean & effective skincare product!!

    Verified purchase
  • I used a retinol before but loved the price tag on this. The initial bottle is less percentage than what I’ve been using, but will definitely buy the next bottle up. I’ve been using every night and although the bottle is fairly large, it doesn’t bother me snd refillable! So far, saving me money than sticking with the more pricier brand.

    Verified purchase
  • Democratising high quality ingredients. Best high quality skincare that you will get at an affordable price. Packaging is beautiful and they are highly effective.

  • The packaging is a lot bigger than I thought but I love the fact that it is refillable. I just started with this retinol and my sensitive skin has tolerated it well. I do not use retinol every day (every 3rd day for me), and it’s been great. The product feels light and does not have a scent, so I really like it. I look forward to continued use of this product.

    Verified purchase
  • science-backed, vacuum sealed re-usable packaging, effective, affordable, these folks are on to something great... the micellar face wash is awesome as are the various retinol creams

    Feedback

    would prefer the products had *a bit* more fragrance to them...

    Invested in Fig.1
  • Very smooth, I have not been using every night as I have sensitive skin , package is much larger than I expected but the option to use it as a refill is great.

    Verified purchase
  • As many others have said, the product is much larger than expected--which I loved. This may be my favorite retinol I've used. It's light, feels good on the skin, and I can already see improvement in my skin. I look forward to seeing the long term results!

    Verified purchase
  • My facialist recommended their glycolic acid as a gentle exfoliant for my skin. I have loved integrating it into my routine. The bottle feels expensive and trendy. Love it

  • Loved the sustainable packaging. The product was larger than I anticipated. I've only used it once so far so I can't say if it works or not but it didn't irritate my skin like it said it could. I do not have sensitive skin.

    Verified purchase
  • I tried this out for a few weeks. I really wanted to like it for my skin, because of the level system and refillable packaging, but my skin was not a fan. The product broke me out a bit and made my acne worse. However, I am still giving it 4 starts because it did not dry me out like other retinols and the refillable package design is awesome. I’d definitely give it another shot down the road.

    Verified purchase