Burrow reviews and discussion

4

76% of reviewers would recommend to a friend

Reviews mention

  • Modular design, city-friendly maneuverability
  • Clean, modern aesthetics throughout
  • Quick, tool-free furniture assembly
  • Durable, pet-resistant upholstery options
  • Inconsistent cushion longevity, noticeable sagging
  • Firm seating, limited lounging depth
  • Occasional structural wobble, connectors
  • Fabric pilling, hair-trapping weave

Burrow earns mixed reviews: the modular sofas and sleek shelving impress for easy assembly, small-space maneuverability, and durable, pet-friendly fabrics, but comfort, cushion longevity, and structural sturdiness vary by collection and time, with reports of sagging, pilling, and firmness. Reviews praise the Range and Nomad lines for flexible configurations and simple moves, while noting inconsistent delivery timelines, limited color options, occasional misaligned hardware, shallow seat depth on some models, and fabric that can trap pet hair or show water marks.

AI summary based on Thingtesting reviews

89 reviews and posts

  • I owned a burrow couch because it was so difficult to get a full sized couch (that wasn't IKEA) into my tiny NYC apartment. It was fine, and totally did the trick at the time, but is nothing to write home about.

  • I purchased a coffee table from Burrow. It's very well made and super easy to put together! I'm not sure if it was worth $450, but it looks great in my house and seems sturdy!

  • I have had my Burrow sofa since they first launched, and I've purchased 3 more since (one got broken by the moving company, not Burrow's fault and additional Burrow purchases were because I love the brand!). As long as you completely disassemble the couch (the way it's originally shipped) you can move with these basically infinite times without issue. The only quality complaint I've ever come across was with their Generation 2 version of their Nomad couch cushions (no longer even sold). The Generation 3+ cushions (currently on the market circa 2024) are fabulous, resilient, and easily puff back up, no matter how many hours you spend on em!

  • We loved that this sofa came in pieces so we could assemble in our attic and when we move, we can just take apart the pieces. But it's not the most comfy. I prefer our other sofa for lounging.

  • I bought a two-seater couch with the ottoman add-on for my small one-bedroom apartment. We got the couch in a cream color with light wood legs. It was shipped neatly in compact boxes that fit easily through our tight entryway (one of the reasons we opted for Burrow) and was quick to assemble.

    Feedback

    I like the concept of modular couches and this brand worked amazing for us due to our living constraints - we only have 3.5 feet of clearance in our entryway and traditional couches would not have fit. The modular Burrow system allowed us to assemble a much bigger couch than the space would have otherwise allowed (if it allowed a couch at all). We do have a pet and the fabric type we got has held up well and is easily cleaned if stains or marks come up. However, due to the modular aspect, the couch feels slightly rickety (as everything is joined together rather than adhering to a single frame). The stability feels closer to a futon than a couch because the intention is to be light and modular rather than luxurious. If we had a different apartment I would have opted for a traditional couch, but I would recommend this brand for anyone in a similar situation that would benefit from modularity and flexible rearrangements.

  • Best part of Burrow couches is how modular they are, making them easier to deliver and move than other couches, especially important in cities like NYC. Unfortunately, I found the couch to be extremely uncomfortable, very rigid with an awkward depth that I felt like I could never sit in or lie down just right.

    Feedback

    Make a more comfortable couch that one wants to lounge on rather than sit upright only

  • If you move a lot and need something fairly light and easy to take apart and put back together this couch is pretty great. It's surprisingly spacious and comfy in spite of the modular design.The charging cable is a super nice touch too.

  • I ordered the Range sectional for my new apartment. The quality is great and the assembly was a breeze. I actually greatly enjoyed putting it together because of how comprehensive the manual was and how simple it was to do with no tools. The cushions are a bit on the stiffer side, but I'm sure they'll settle in with a bit of wear—that said, I actually quite like it this way! Worth noting that the sectional I got also had some of the more eco-friendly packaging of other furniture I've ordered recently from other brands!

    Feedback

    I wish there was a wider selection of colors, but I'm quite happy with the navy blue that I got!

  • Burrow's biggest value proposition is that the couch is easy to disassemble / reassemble. If you are going to take advantage of that (move frequently, etc.), Burrow is a great option. If you aren't, it's still a decent couch but you might want to look elsewhere because the disassemble-ability does make the couch a bit less structurally solid.

  • I purchased a Burrow sectional in 2019. I spent forever comparing it to others, as it was my first 'new' couch purchase (aka not a hand-me-down or Craigslist find). With two dogs and a cat, I was motivated by their pet-friendly fabrics. When the couch shipped, it was missing a cushion — customer service was responsive and quick to send it, but it was a little bit of a bummer. The couch was simple to put together, and just as simple to adjust when I rearranged my living room about 6 times over quarantine, but ultimately I'm not happy with the quality for the price. I don't feel that the fabric held up to it's pet-friendly promise and after a few years, the legs needed constant tightening to keep the couch upright.

    Feedback

    I wish the couch was more sturdy. I don't feel like it's kept up to wear and tear over the last three years, and for the price I'd expect it to hold up a lot longer.

  • Bought a lamp from Burrow. I love it. Perfectly matches my aesthetic and is beautiful. Exactly what I expected and wanted. 10/10

  • The fabric is wear resistant and it’s great that additional sections can be ordered. It is not very comfortable though. It’s fine for just sitting, but not great for relaxing. Shipping took a long time.

  • Upon receiving my Mambo sofa, I was astounded by how effortlessly it transformed the essence of my living room. This piece of modern furniture seamlessly combines unrivaled comfort, elegance, and ease of assembly that truly makes it a game changer for any home. The only dilemma I've had is getting my friends to leave my home because they cannot tear themselves away from the comfort of my new sofa.

  • Simple and timeless aesthetics- great furniture at a great price! Love the modularity and easy assembly. Site is also visually appealing and very easy to navigate.

  • Loved the Burrow experience -- the product's quality is amazing, the delivery was super fast, and the assembly was as easy as it comes. Next time we are in need of anything else for our house, we're choosing Burrow!

  • I ordered a Nomad Sofa and Loveseat for my new house, and it is the perfect combination of comfort, convenience, style, and quality. The design is sleek, modern, and pleasant to look it, but the craftsmanship and quality are top notch! It is able to withstand the constant jumping around from my three children, and the fabric is easy to clean, so stains aren't an issue. The sofa and loveseat are extremely comfortable, and it has turned sleeping on the couch from a punishment, to an enjoyable experience. I highly recommend Burrow to anyone in the market for furniture!

  • I ordered a Navy Blue Union sofa almost a year ago for my brother and his wife who were expecting a new baby at the time. The seats are super deep which is great for tall people and napping/having guests stay the night. Their two *big* dogs love it as well and it shows no signs or ware and tear and is easy to clean/get the fur off of. They even expanded it by a seat shortly after receiving it and are thinking about expanding again in the future because of how easy it was.

  • My family loves our Union sofa! Its cozy for the whole family to snuggle!

  • Huge fan of Burrow! The website is very user friendly, products are easy to navigate, and the overall aesthetic of products is lovely and just what I've been looking for. Personally, I love the Union collection, has the most perfect cozy and comfy vibe- perfect for lounging and throwing a movie on!