Birchbox reviews and discussion

Fun to get for maybe about a year and then the samples get old and there are a lot of repeats. Some boxes were an absolute hit and some were horrible with brands I had never heard of and didn’t care for so it’s very middle of the road for me

It was fun to get a box in the mail every month, but eventually the items became repetitive and there wasn't enough customization.

I tried this out but my subscription didn't last long, what I really would've liked to see was full sized items, or at least 1 or 2 full sized items.

Gifted this to my sister and she absolutely loved it!

I would not recommend Birchbox. I liked it at first for the novelty of getting to try new things but it wasn't giving me the quality of product I was looking for. I felt like I was paying for the little free samples from Sephora. Not worth the cost and I ended up with tons of product I just threw out.

I did not continue this subscription.

Me subscribí por 3 meses, porque me encanta probar productos nuevos y el hecho que sea pequeños muestras me va genial porque no suelo gastar todos mis productos. Lo que es muy top es el packaging, a veces cajas otros bolsos y otras latas, la verdad muy originales y que puedes reutilizar.

I received this S a gift for six months. The products we nice but nothing I was thrilled about and nothing I decided to reorder. I do think this would be a great gift to give someone as it was fun to see what I would get each month.

The samples get repetitive and although the value could be broken down to be quite a high number, there are always enough duds that opening the box stopped being exciting pretty quickly.

It's fun to get a "gift" in the mail every month but I just wasn't using the products in the box so I finally cancelled. I still like some of the brands they carry on-site and order from them, but I can't justify paying a monthly fee for something I'm barely using.

super wasteful and waste of money.

I ordered from birchbox recently and they sent me 3 items I didn't pick. They emailed me back and said it was my fault practically that it happened. They said some blah blah bull crap and didn't even offer me a discount or coupon or anything for their mistake. I'm so upset. I wouldn't recommend birchbox to anyone. Allure beauty box is where it's at because you know what you're getting before you buy and it's the same price. Please don't make a mistake and order from this company.. they will eventually screw you over somehow.

I used to LOVE Birchbox, loyal customer even gifted boxes to my nieces over the years. When they stopped sending boxes without any notification it was impossible to speak with anyone and I came to find out that they went out of business. During that time I signed up for IPSY and out of the blue I get an email saying my Birchbox would be shipping. Well, this has been months, like so many I lost track. I communicated by email to their customer service and I tried to cxl my account (again they stopped sending with zero communication) and they tell me I can’t because I signed up for an annual box! Yes, I did but Birchbox should have allowed their customers out of their contracts given what transpired. I was pretty annoyed and logged into my acct to make sure it doesn’t automatically renew. Honestly, their quality of their boxes is down too. I feel like I get minimal products from what I recall I got for years. Birchbox you did your customers dirty and I’d never recommend anyone to use you. I can’t wait till I stop getting the crap from them.

Stay far away from Birchbox! These thieves have gone back and reopened every account they have ever had. I was charged $222 today for an account that was closed over a year ago! No way to contact by phone, only 'chat'. The representative said they changed hands last fall and were transferring accounts. Oddly enough, after researching a bit, I found many other who had the same thing happen. What kind of reputable company does this?

I used this service for years beginning in 2014 and was happy for a long time, but now it’s ridiculous. They sold the company and all the money I have been paying for my subscription just disappears. As of Oct 25, 2023, I’ve been charged for September and October, and have gotten nothing but excuses on why they have my money but I have to products. When I inquire, I get a robot response refusing me a refund and saying my box(es) are “being prepared”. They refuse to let me end my subscription and won’t refund my money. Plus all the loyalty points I accumulated over the years disappeared with the sale of the company and my profile was deleted. Absolute BS. Steer clear, try some other service, there are lots.

I absolutely loved getting the samples every month... at first. I did fall in love with several brands that I would not have otherwise tried. All that being said, as a 49 year old woman in law enforcement, I did not need two or three highlighter samples in every order. Even after selecting the more natural toned down products, I would almost always end up with at least one of the samples being a shimmering pink face highlighter. I enjoyed the first year or so, but I canceled when there ended up being more products that I threw away than ones I actually used. It did make really great gifts, especially the 3-month subscriptions. Affordable and cool gift giving.

I always love unboxing a Birchbox! The packaging is always fun and colourful and the products inside do not disappoint. I’ve come across many brands I would have necessarily before and found some new favourites! Who doesn’t like a box of goodies?!

I never got my last box and customer service is non existent

Loved getting this for a while, but many products weren’t right for me or had repeats so just stacked up and didn’t get used. Very cute boxes and used them for makeup storage!

I agree with the other person who said it is fun for about a year then it is just the same stuff. A year might be generous. 6 months then it is all on repeat. It is a great gift to give to girlfriends. I do like the boxes they come in rather then the cheap make up bags ipsy sends. I use the boxes to organize my toiletries and make up. More useful then a little cheap bag.