Birchbox
5 months ago
I used to LOVE Birchbox, loyal customer even gifted boxes to my nieces over the years. When they stopped sending boxes without any notification it was impossible to speak with anyone and I came to find out that they went out of business. During that time I signed up for IPSY and out of the blue I get an email saying my Birchbox would be shipping. Well, this has been months, like so many I lost track. I communicated by email to their customer service and I tried to cxl my account (again they stopped sending with zero communication) and they tell me I can’t because I signed up for an annual box! Yes, I did but Birchbox should have allowed their customers out of their contracts given what transpired. I was pretty annoyed and logged into my acct to make sure it doesn’t automatically renew. Honestly, their quality of their boxes is down too. I feel like I get minimal products from what I recall I got for years. Birchbox you did your customers dirty and I’d never recommend anyone to use you. I can’t wait till I stop getting the crap from them.