4.5
91% of reviewers would recommend to a friend
Warby Parker
4.5 • 1,751 Reviews
•

4.5
91% of reviewers would recommend to a friend
Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.
AI summary based on Thingtesting reviews
Great quality and so convenient to never have to leave my house to try on new glasses.
So easy to access and great customer service, such a wide variety of frames. So grateful for them!
My entire family gets their glasses from WB
These glasses have been useful to me for nearly 10 years. My only complaint is that the frames (if you get the clear ones) can sometimes yellow. I also would love it if it was easier to get eyes checked on-site (more available optometrists). But overall super happy with quality and longevity of the product. Oh! My other feedback is they really need more lenses for wider faces. The selection for wide is super lacking.
Going on my third pair of Warby’s now. Definitely good value and have always been happy with the pairs I’ve ordered through the app. Great service also when I have stopped by the Toronto store for an adjustment. Nice to also have a more curated selection of frames to choose from, honestly.
I have a pair of glasses from Warby parker and they are SO CUTE. I don’t look good in glasses but these are great. Awesome customer service and the employees are always so nice. Also just a fun overall vibe
Always have a great experience with WP, both in store and online. I won't buy glasses anywhere else again!
3y ago
They have the cutest styles and their customer service is unmatched! After having a pair break on me after a year of daily wear I reached out to their CS team and they kindly offered to replaced the pair free of charge.
3y ago
I want to like warby parker. I like the styles and colors and the idea of buying glasses at home is great. We got some for my daughter when she was younger and my children still use warby parker. My issue is that I have a small face and they don't make adult glasses in a size that fits me. Kids glasses fit my face best, but the styles often look silly on a grownup and the sides aren't long enough. I would love to see smaller frames for sale. I know I'm not alone in this, I have friends who would also like smaller glasses frames. I find a style I like but then look like a bug when they're so oversized on me!
I love the sunglasses they are the best you can purchase from different varieties and choose many colors. I want tell my friends about this brand.
I've bought 2 pairs of Warby Parker glasses in roughly 10 years. That is to say they're a timeless style and are great quality! I also hear their new contacts are really innovative although I have not tried.
Have been buying glasses from Warby for about 10 years now. I feel like the price for the quality is unmatched. They're always coming out with beautiful new styles and I actually bought another pair 2 months ago.
For ease of use, this gets stars but the glasses do feel "value" and the frames aren't as cute as I want.
I love my Warby Parker’s. I have three different pairs that I wear interchangeably. They are affordable and chic.
3y ago
I've ordered prescription eyewear twice from Warby Parker and had positive experiences both times. The try-on frames arrived pretty quickly both times, ordering and renewing my prescription via phone exam was quick and easy, and the staff at the store were happy to adjust my frames after they were shipped. The glasses are great quality - I've been wearing one of my frames daily for 2.5 years straight and they are still holding up well. I won't buy glasses anywhere else!
Incredible products at a great price. Warby Parker knows what's up and makes shopping SO EASY for customers.
Cute
See the world through a stylish lens with Warby Parker! 👓✨ Elevate your eyewear game with frames that blend fashion and function seamlessly. From timeless classics to bold statements, Warby Parker offers glasses that suit every style. Embrace clarity and confidence with glasses that do more than just correct vision; they make a statement. Your eyes deserve the best, and Warby Parker delivers just that. 👁️
3y ago
Great glasses at great prices. I like the variety of frames and very much enjoy not having to shop for them in person.
Not great selection of designs for an Asian woman but overall pleasant. The glasses could last, but are on the heavier side.