SURI

4.8 ā€¢ 29 Reviews

ā€¢

SURI

SURI reviews and discussion

4.79

93% of reviewers would recommend to a friend

Reviews mention

  • Sustainable eco-friendly practices
  • Premium feel and design
  • Impressive battery life
  • Excellent customer service
  • Potential charging issues
  • Limited color options
  • Required uv case plug-in
  • Toothbrush head replacement cost

SURI is a well-loved brand for its sustainable practices, high-quality materials, and excellent customer service. However, some users have reported difficulties with the charging system if not handled properly.

AI summary based on Thingtesting reviews

29 reviews and posts

  • SURI is so slick and modern. Like no toothbrush I have ever used before! Not only does it feel nice to hold the battery life is the BEST yet. The product is ahead of its time definitely going to take over the market. I have converted family members and colleagues to use SURI and it has been a great success. The sage green is my favourite however the black and white are super classic. Over time maybe an ice pastel blue or pink would be good to add to the options. The packaging is so eco friendly and minimal. Charging devices is so easy to use and quick to charge. Totally worth the money šŸ’ø

    Customer
  • Finally! I saw an ad for this SURI brush and decided to investigate further before committing to buy. In the ad, they mention that 'every toothbrush you ever owned still exists'. This in itself is a powerful statement and reason enough to buy a sustainable toothbrush with recyclable heads so I took the plunge and bought one on Amazon. Suffice it to say that I was not disappointed. It is actually beautifully made, elegant, and quite thin. I have had it now for over 6 months and took it on a 30-day work trip to southern Africa earlier this year. Amazingly I did not need to recharge it till I got back home! In terms of performance, it stands its ground with the most expensive electric toothbrushes I've owned and leaves my mouth fresh and clean after use. The case has a snazzy ultraviolet light that cleans the brush head after every use, a really nice touch! I highly recommend this brush for your teeth and our planet!

  • Finally a teeth brushing routine that I enjoy doing. The slimline sophisticated design makes handling the brush easier than ever for me and produces a clean gentle refreshing brush of the teeth that does an impeccable job. The UV light to clean adds a nice touch of reassurance for my hygiene and the mirror mount is an awesome convenient addition to my bathroom. Midnight blue is stunning and the price to purchase more heads is reasonable and sustainable for the pocket! I would gift this to my friends and family because I really believe everyone would benefit from moving to a SuRi brush this Christmas and ESPECIALLY the world. Did I mention amazing customer service too?

  • Doesnā€™t clean well compared to my Philips Sonicare. Tried it for weeks and the plaque build up was ridiculous. Tried to return with their 90 day policy but they will only reimburse you if you provide a provide a tracking number with your return. Iā€™ve never had an issue with a return not showing up with a company so Iā€™ve misplaced the receipt somewhere in my house. So keep your tracking number handy if you return or they say their ā€œfulfillment teamā€ canā€™t find it conveniently.

    S

    Hello S

    Sorry to hear our SURI brush didn't live up to your expectations, but glad we were able to refund you within our 100 day money back policy. With a full charge and proper technique (trysuri.com/startyoursuri) our brush can provide a gentle yet high powered (and effective) clean which we've clinically verified (trysuri.com/clinical) in the US. Of course toothbrushes are very personal devices and completely understand if our product is not for you, and appreciate the time you've taken to post this review -clearly you were upset that we asked for tracking! To help explain things better, we asked for this as our warehouse had said they hadn't receivedĀ your return package which we need to honor our return guarantee. We did still refund you when you mentioned you did not have it and we're upset about this, so hope this helps clarify things better. We also offer prepaid labels for customers to use but don't cover this as explained in our FAQs. Thank you again for sharing your experience with us, we can always improve and have shared this with our entire customer experience team.

    S

  • Why did I buy a Suri? Because I appreciate excellent industrial/product design.. Was it worth it? Yes. Everything about the product itself is appealing, from the weight of the unit, to the feel of the materials, to the color. It performs up to par, equivalent to my prior Sonicare - my teeth get very clean, and my dentist says so. It did come to me via air shipment from the UK, which seems a bit inefficient from a fuel-use perspective, but given that nearly everything an American buys is shipped from the other side of the planet, this can't really be a comparison point.

  • Please try this toothbrush. Best I have ever purchased and I truly mean this. It does exactly what SURI says in the description. The additional factor is the sustainability which these days can not be ignored !

    Feedback

    Nothing negative about this toothbrush. Excellent in every way. Such effective cleaning and the battery life lasts and lasts !

  • Such a well designed brush. Everything has been considered ā€“ from the sustainability with the modular parts and plant based materials, to the look and feel, and the clean too. My teeth are chuffed.

  • Liking this toothbrush a lot. I got it about a month ago, and itā€™s been great so far. One problem with my old toothbrush (Phillips) was that the battery life wasnā€™t great. Suri has a way better battery life, it lasts for a few weeks, whereas my old toothbrush only lasted for a week or so. The size of the body of the toothbrush is a lot slimmer than my previous electric toothbrush, which makes it way easier to handle, and also easier to travel with. No noticeable difference to me in how clean my teeth feel, I feel that Suri is the same as my Phillips. Same vibration and brush head size, although it is much easier to order replacement heads with Suri. Definitely a plus that the company is sustainable! Highly recommend.

    Feedback

    Pretty expensive, but understandable in a product of this quality and sustainability.

  • I ordered the electric toothbrush because (1) it looked good, (2) Suri claims it to be a sonic toothbrush, (3) it has a 30 day battery life, (4) the brush heads are compostable. I'm coming from a Philips Sonicare toothbrush that I am happy with, but it's clunky, the battery only lasts a day before needing recharging, and it's not the easiest on the eye. After using the Suri toothbrush for two weeks, I am disappointed in the cleanliness of my teeth. It does a fantastic job at polishing and removing plaque/food from the surface, but isn't great at getting in between my teeth. When I originally switched from my Sonicare to the Suri, I noticed how less intense the vibrations there were, which made me feel that Suri doesn't clean as well as the Sonicare. That doesn't discount how long a charge lasts on Suri, or how sleek it is, or how I can send brush heads back to be composted/recycled.

    Feedback

    I could easily return to the Suri if there were more vibrations that get in between the teeth and rival the front runner Sonicare toothbrush. My teeth just feel cleaner with the Sonicare. Other than the actual usage, the experience with Suri has been great and I am happy to have tried them.