SURI reviews and discussion

4.7

95% of reviewers would recommend to a friend

Reviews mention

  • Elegant minimalist design
  • Long-lasting battery performance
  • Sustainable recyclable brush heads
  • Thoughtful travel accessories
  • Less intense interdental cleaning
  • Occasional charging reliability issues
  • Uv case requires constant power
  • Dent-prone metal housing

SURI earns largely positive reviews for sleek, sustainable design and exceptional battery life, and many users report teeth feeling notably clean with gentle sonic vibrations and thoughtful accessories like a UV travel case and magnetic wall mount. Reviews also flag weaknesses: cleaning can feel less intense than Philips Sonicare for interdental plaque, occasional device failures and charging quirks, UV case requiring power to run, and metal bodies that dent easily.

AI summary based on Thingtesting reviews

43 reviews and posts

  • Some of the better looking electric toothbrushes out there and does a great job of getting our teeth cleaned. We used sonicare toothbrushes for years before getting these and can say that these feel much more powerful and are so easy to clean in comparison. Highly recommend Suri and will continue using these guys for the foreseeable future.

    Verified purchase

  • The replacement heads are a bit more expensive that I'd like, but they work really well. Huge plus side is that they send a return envelope to send your old heads in and they'll recycle them properly. Recommend waiting to buy the replacements until a sale is going if you can!

    Verified purchase

  • Suri was my entry into electric toothbrushing, and as a gateway, it did its job. It's beautifully designed, looks great sitting on the counter, and was a genuinely lovely upgrade from a manual brush. If you're new to electric and want something that feels considered and aesthetic, it's a solid starting point. That said, after about a year I ended up upgrading to one of the more clinical, dentist-recommended brands, and the difference in actual cleaning was noticeable. Suri's a great looking object, and for plenty of people that's enough. I just personally landed somewhere that prioritizes performance over design.

    Verified purchase

  • Someone gave this to Suri 1.0 brush as a gift. I really appreciate their mission and their attention to design detail. The packaging was lovely and helpful in brush setup and the brush and components are also very nicely designed. I had previously used a Sonicare brush and the Suri brush seems less clunky and lighter weight. Since the battery lasts pretty long, it opens up the option for travel - i don't think ill be packing it for travel but it's nice to have the option anyway. The charging situation is unique because there's a separate little setup for when you do need to recharge. I don't love having more extra wires and components - it seems like everything has a different charging cable these days but at least it's fairly compact. The brush does seem to do a great cleaning teeth with very little effort. It also comes with a UV cleaning case and a mirror mount. I'm not sure how often i'll be using the cleaning case, but it's an interesting concept. I've made it this long without needing to clean my toothbrush that way so is it just another component? I really like the idea of the mirror mount BUT the brush didn't come any sort of cap or cover for while its sitting out there on the counter. It looks like the Suri 2.0 now comes with that but there's no way to purchase it separately - that's a design detail that's missing for me. Aside from that, I really like that the brush heads are recyclable.

  • Suri, where have you been all of my life? I am thrilled with this product. I’ve used some of the big brand electric toothbrushes in the past, and when they (inevitably) break, there are large amounts of non-recyclable plastics/chargers that end up in landfill, to say nothing of the plastic heads that accumulate. SURI is light, effective, lovely to look at, minimalist charging cables, and can ship back the heads for recycling - shipping back included. I’m spreading the word already - superb!

    Verified purchase

  • I bought a suri brush, charging case, and stand when they were starting up back in 2022. I love it. Toothbrushes are generally all plastic waste and hard to recycle. I like that I can send the used brush heads back to them and they take care of that instead of just going to a landfill. I like that I can get a good product and with microplastics and bpa everywhere I am cautious about what I open myself up to. I had an issue with my original brush holding a charge after a couple years and they replaced it for a small fee which I really appreciated, I like that I have a uv cleaning option and that is great for travel. At the time I bought this no one was doing electric toothbrushes in a sustainable way and I am glad to have gotten in early. I also tried the toothpaste and it's excellent. I like that the packaging is recyclable and it is very effective. My teeth feel incredibly clean and it lasts all day. It doesn't foam like regular toothpaste which is hard to get used to so I waited a month to write this review. The tubes are also very small, which is nice if you want to be able to carry on a plane, but not a lot for the money. I paid around 29 for 4 tubes, which is pretty expensive for 10oz of toothpaste. But it is good toothpaste and no plastic, so thats worth something.

    Verified purchase

  • I love this toothpaste; I bought it for my husband as he doesn’t like toothpaste tablets but wanted a plastic-free tube option. A small detail, but I really appreciate that the tube can stand up perfectly on the cap. I wish the company was transparent about the percentage of nano-hydroxyapatite though.

    Verified purchase

  • I've gone through countless electric toothbrushes, which all ended up in the trash, eventually - whether due to breaking, awful battery life, or both. I've had Suri now for almost two years, and it's not only an aesthetically pleasing toothbrush, its battery life is phenomenal and continues to be. The travel case that comes with it make it easy to travel with, avoiding the annoyance of your toothbrush switching on in your luggage by accident. I love the sustainable brush heads, too. The only downside is it dents easily due to being encased in metal. Unfortunately, I dropped it several times (which is to be expected!), and even the slightest impact leaves dents. The toothbrush still functions flawlessly, however.

  • I was initially enticed by the clean-looking design and the travel UV case- the more I got to learn about the brand, I was also impressed by their plant-based materials, their dedication to recycling (you send the heads back) and the little elements that make this "different" than other electric toothbrushes. The price of the toothbrush and of the additional heads are actually very reasonable. What does take some getting used to is the "sonic cleaning technology" that has a high vibration. It doesn't use the other technology of the moving, spinning head that I think most of us are used to. I was quite shocked and didn't know if I liked it. I got an email from the company a few days after I purchased it sharing more details about how to use this brush most effectively. After getting that email, and using it for the past week, I think I like it. And when I feel my teeth afterwards, they actually feel a lot cleaner than my previous brush.

  • I’m enjoying my new toothbrushing experience with my new Suri toothbrush. I applaud the company's commitment to sustainable practices involving plant-based heads and the absence of plastic products. The gentle brushing experience provided by medium and soft bristles is indeed a welcome respite for my sensitive gums. I also purchased the UV case to prevent bacteria and it doubles as a charger. Aesthetically, this brand is impeccable, exuding a seamless design and tranquil hues. This was a very satisfying purchase, and even better for the environment.

  • Great customer service and end-to-end recycling solutions. The first toothbrush they mailed me died and they quickly sent a replacement. I love that you get to send the brush heads back for full end of life management. I went ahead and bought the UV case and it comes in handy for peace of mind during travel when you're not sure what your toothbrush may be exposed to. Charges quickly and bristles holds up nicely.

  • What can i say. It has changed the electric toothbrush experience for me. The SURI brush is by far the best brush experience i have had since i made the switch to electric. I have picked out a few qualities that have stood out to me in the few weeks i have been using it. The design gives the feel of a luxury experience in contrast the the clinical and medical feel of it's competitors. The look and feel of the brush and accessories is second to none. Brush, case, charging equipment all beautifully designed and futuristic feeling. The battery life is immense. Before i was changing my toothbrush every 3 days. However, i am yet to recharge my Suri despite it seeing action twice a day for the past few weeks. Am super impressed. I really like the brand story and it's sustainability credentials. I always had this nagging guilt that I was contributing to plastic waste with my old brand but now knowing the longevity of the products, the plant based materials used and the brands commitment to repairing rather than replacing, i feel comfortable knowing i am getting a good clean without being destructive. It's 'gunkless' if that is a word! :) I used to get really grossed out by the pool of pastey watery gunk that gathered at the bottom of my previous toothbrush. But no longer. A combination of the innovative design and the magnetic clip that keeps it off bathroom surfaces, i dont have to deal with that any longer. All in all, i think this is a 10/10 product. Looks good, cleans good, does good. What more do you want.

  • I got my SURI toothbrush a week ago, and since the first brush I've been blown away! As someone who has put off an electric toothbrush for a long time, the only way I can describe the feeling is that my teeth feel like I've just left a professional dentist clean. They feel polished, shiny and super clean! The product itself is incredibly well made - think the 'Apple of toothbrushes'. Build quality is exceptional, high quality metal & it stands up on its own in a way that defy's gravity! I'm writing this because I'm honestly blown away by the product and have got some on order for family for Christmas. Keep up the great work guys!

  • Feels really good in my hand, nice tech, minimal - overall well engineered I think the thing for me is I tried it and was like "oh, yeah, it's just an electric toothbrush". It's not really any different, and I can't notice anything beyond just a manual toothbrush.

  • Very slick device and I love the concept of recycling or composting used pieces. Works well, stays charged for a long time. Debris doesn't get caught in the connection super easily like some other brushes. It did stop working 3 months into use for some reason. Customer service was fairly efficient and I got a replacement. Still within the first three months of that, so TBD on longevity, but overall I like it better than my Phillips

  • Unlike any electric toothbrush I’ve ever tried, my teeth have never gel cleaner. It aligns with my sustainability values while being super functional and lightweight. If you’ve been waiting for the right toothbrush, this is it.

    Verified purchase

  • The SURI electronic toothbrush is a game-changer for oral hygiene. Not only does it provide a deep, gentle clean, but it's also incredibly eco-friendly. The bamboo handle is biodegradable and compostable, and the toothbrush uses up to 80% less water than traditional toothbrushes. Plus, the sonic vibrations help whiten teeth and remove plaque without harsh chemicals. If you're currently using a manual toothbrush, you'll really enjoy SURI and if you're currently using an electronic toothbrush you'll appreciate the environmental friendliness! Definitely highly recommended!

  • Amazing product. The unpacking experience is great. The wall mirror sticker is amazing. It feels good in your hand - makes me want to pick it up and brush my teeth. The charge lasts forever. I love the UV light... Its aesthetic and looks amazing in your bathroom. Highly recommend.

  • I really like the concept, that the toothbrush heads are recyclable and easy to send off in the post, and the design is more stylish than the usual brands. The only issue I've had is that twice the toothbrush has stopped charging. The company have sent me a replacement both times, which is great.

  • Ordered a Suri toothbrush and travel/disinfecting case. Toothbrush is easy to use and charge. Case is a little touchy with the cord, I have to make sure it's plugged in just right, but it is really nice to know that I can disinfect the brush with UV light when I want. I chose this because I wanted both the cleaning power of an electric and the (slightly) better for the environment plant-based materials that can be recycled or commercially composted. Was sent a pre-paid and labeled bag to return old brush heads in. Using it and changing heads it easy. Brush is a little less intense than a SoniCare, but has two different modes and so far has been more than adequate for my needs. Brush modes have a little pulse every 30 seconds so you can move to a new section of your mouth and shuts off automatically after 2 minutes. It has made my toothbrushing routine pretty easy and I'm so glad to not feel awful every time I have to replace a brush head.

    Verified purchase