Rooted

3.2 • 5 Reviews

Rooted grows and sells a variety of house plants and accessories delivered straight to your door.

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3.2
Average rating from 5 users
20%
Would recommend it to a friend

Rooted Reviews

3 months ago
Experience

Every plant or plant product that I've bought from Rooted has been wonderfully high quality (none of the plants I've bought have died, nearly a year after buying some) but you would be better off buying plants from a neighborhood or local plant shop if you can!

Feedback

Overpriced!!

Super slow shipping 🐌Eco-friendly packaging
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3 months ago
Experience

I've order from Rooted three times and don't think I will again - in total I ordered 6 plants and had to get rid of three of them. I loved their site and branding and mission so I wanted to give them a few tries. The first plant I ordered was fine and I still have it and it's thriving! The next plant developed mealybugs almost immediately and I had to get rid of it so it wouldn't spread to my other plants (pests happen, what can you do). The final order was a grower's choice box with 4 plants, and two of them arrived heavily damaged. I don't normally reach out to customer support about plants since a lot of stuff is out of their control, but this was bad. When I reached out, which their site recommended I do, I was sent a canned response that boiled down to "sorry about that, make sure they get some water and some light." I had to cut away all the damage, leaving me with really rough looking plants, two of which yellowed and died pretty rapidly. When I checked their roots, they had netting around them that seemed to have messed them up. All of this wasn't worth what I paid and since I've just gotten plants from local shops or etsy instead.

Feedback

Receiving a canned response that barely addressed my issue made me roll my eyes. I know customer support teams are always understaffed, I worked on customer support teams for years, but it was the final straw. That, and the plants were not the best quality considering the price point.

Fun unboxing 📦Amazing website
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6 months ago
Experience

Living in Florida for six months, plants were the only way i could liven up my rented accommodation. They were delivered fast and well packaged. I ordered from Amazon a few years ago and was horrified with what i received. The plants were very healthy.

Feedback

Nothing!

Good for gifts 🎁Fun unboxing 📦
Useful review?
a year ago
Experience

I got a small box of assorted plants, I believe the Jungle box, and loved the quick delivery.

Feedback

The shipping of plants altogether is a tricky business to begin with, but these little guys came with soil all over the box and not contained well in its pot. It was so sad, but luckily I was able to save all the plants and add in soil I had at home.

Eco-friendly packagingSustainable products
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a year ago
Experience

I was sent the Baby Desert box as a gift which was a lovely idea! The packaging is fun and you can tell some thought went into it.

Feedback

On the other hand, one of the baby plants came broken and there was a mess of soil in the box. Makes me a bit nervous about how their bigger sized plants might come if the little ones arrived in such poor shape.

Good for gifts 🎁Fun unboxing 📦
Emma  Chozick's review of Rooted
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