Reviews

    Rooted

    Daniel L 1 Review

    a year ago

    Read before you buy. I am a colossal plant enthusiast and buy plants online every week for my bedroom theme of desert cacti and hanging gardens around my Florida high-rise. Note: Look at reviews on all platforms, including Google, Facebook, Reddit, Thing Testing, and everyone. The common theme is they send people plants, tell them to contact email and text message support, and then tell people they have no responsibility because they shipped people healthy plants. These people are complete crooks and do not deserve money from anyone as they do not care about their product or the quality of the plants you receive. This company misrepresents the quality of its plants and should be avoided. When they arrived, the peruvian apple cactus was severely bent and looked broken, as if it was put in the shipping box like this. It was so distorted that it could not stand up and kept flopping over. Compared to the photo, mine looks exceptionally unhealthy and nothing like the thriving fake plants that do not exist, as shown on the website. Keep in mind I live near Tampa, only 90 miles from their nursery - imagine everyone else who lives farther away and has to deal w the company sending plants that are not packaged properly for shipping and handling. For the Montrose cactus - notice every photo on the website has multiple members that stand upright and look respectable. Yet, all I received was a single member that was bent so much it also could not stand up straight as the eccentricity of the axial load of the plant's weight is more sideways than vertical. Disbelief, I could not believe it when I reached out to the company; they told me these plants were healthy and planned on doing nothing to rectify them.

    Feedback

    Avoid at all costs - they are overpriced, take no pride in their products, and give you a generic sorry, we shipped healthy plants but weren't up to your expectations. All I expected was what I saw on the website, not a limp cactus that is broken, bent over, and can't stand up straight for $100.