Prima reviews and discussion

Jems

I take the CBD no worries softgels and they’re great for boosting feelings of calmness! I started taking them because of my stresses and anxiety and I feel like it helps me feel more balanced and ready to take on the day!

The CBD serum is an incredible moisturizer and it saved me while I was on accutane for 7 months. I gave 4 stars because it is a bit pricey and I didn't figure out until I was at the end of the bottle that I really didn't need to use so much. Packaging is amazing and I still have some bath bombs I have yet to try. This brand is great and love what they are doing!!

I use the CBD oil for my legs especially after a long night of bartending. I gifted a bottle to my mom who has swelling from chemotherapy and my grandma who has constant pain in her hands and shins, both love it. Will be getting these as Christmas gifts for other family members soon!

I love to use the Beyond Body oil after a long day at work on my back or my upper thighs. I would say it takes about 20 minutes to set in. It was really helpful back when I didn't have an apartment with a bath to soak in. I also loved how big the bottle was, it took me a little over a year to run out completely. The price is a little steep, but purchasing once a year isn't bad.

Update: Although the website still shows my purchase as not having shipped yet, I have received it. Thanks to Oliver and any additional customer service folks who made sure this was addressed. I hope the warehouse problems are sorted out. I do love Prima products, but was very frustrated by the delay. Prima makes wonderful products. Getting Prima to actually ship the products is the problem. I ordered the body oil weeks ago. I have followed up with the company twice. Both times they cited warehouse problems and assured me it would ship "today or tomorrow." It still has not shipped. These are not inexpensive products, and it is not unreasonable to expect better customer service. I see I'm not the only person encountering this problem. I would suggest to Prima that they not process payments until an item ships. Also, make it easier to cancel orders for people who get tired of waiting.

Do not buy from this company. I received their body butter in a FabFitFun box and fell in love with the product. I placed an order with the company. They processed my payment 2 days later. I have emailed multiple times and have been told the same thing 3 times, they are having a warehouse problem will process my order manually. They do not answer the phone or text messages. This has been going on four weeks. There have been multiple similar complaints about this company to the Better Business Bureau.

I tested this when I was at my friends house and I absolutely loved it ! it has a very nice scent, and you stay fresh all day. Definitely a 10/10

I gave one star for the Night Magic. The company is a nightmare. I have used Night Oil for probably close to 4 years. It is an awesome product. I have had subscriptions for my daughter soon after I began. I had nothing but a good experience with all aspects of the company until sometime in the past year or 18 months. I have spent a ridiculous amount of time trying to get my products with one delay after another. You can't talk to anyone at Prima, so emails are the only option which is hit or miss with them. I recently received an email from someone named Zoe apologizing for all the problems and she promised me I'd get my order and a special gift for my trouble, but by the way your rewards have disappeared! Well, I finally got my package and alas it is missing one of my products, but there is the "gift". What a crock. Now I get to spend more time chasing down my purchase. Horrible company. I just want what I paid for in a timely manner. It's real simple.

I love Prima's packaging, the glow of their products and their mission to help people move through stress. Their Unwind Bath Gem with CBD is one of my favorite bath blends, their Beyond Body Oil smells & feels amazing and recently I’ve been obsessed with their Gua Sha face stone.