PRIMA creates premium stress-relief products focused on wellness and backed by science.

Prima is a science-backed whole body wellness brand that makes potent plant therapeutic skincare, body care, and supplements to help combat stress and target issues at their source. Prima’s products are made with the highest standards of purity, potency, and transparency, using clinically studied plant ingredients.

Christopher Gavigan

Jessica Assaf

Laurel Angelica Myers

Personal Care

Prima

perfume

yellow

body oil

Sleep

Immunity

Stress

Recovery

Health & Wellness

Skin Care

Bath & Body

Supplements

CBD & THC

Gut Health

Hey Karen! I'm so sorry about this-- we don't have a phone so I'm not sure where the phone calls or texts are going, but Oliver and I would really love to get this sorted for you asap. Can you shoot us a note at hi@prima.co and mention Zoe sent you in the subject line? We'll get this handled today if we haven't already.

Hey Carolan! It's me, someone named Zoe! You and I have resolved this now but I'm so sorry there was such a delay in getting you your Night Magic. We've made some warehouse changes, so it won't happen again. I do really apologize! Thank you for taking the time to work with us on it and to share your feedback with us and on Thingtesting.

 I gave one star for the Night Magic. The company is a nightmare. I have used Night Oil for probably close to 4 years. It is an awesome product. I have had subscriptions for my daughter soon after I began. I had nothing but a good experience with all aspects of the company until sometime in the past year or 18 months. I have spent a ridiculous amount of time trying to get my products with one delay after another. You can't talk to anyone at Prima, so emails are the only option which is hit or miss with them. 
I recently received an email from someone named Zoe apologizing for all the problems  and she promised me I'd get my order and a special gift for my trouble, but by the way your rewards have disappeared!
Well, I finally got my package and alas it is missing one of my products, but there is the "gift". What a crock. Now I get to spend more time chasing down my purchase. Horrible company. I just want what I paid for in a timely manner. It's real simple.

I tested this when I was at my friends house and I absolutely loved it ! it has a very nice scent, and you stay fresh all day. Definitely a 10/10

Do not buy from this company. I received their body butter in a FabFitFun box and fell in love with the product. I placed an order with the company. They processed my payment 2 days later. I have emailed multiple times and have been told the same thing 3 times, they are having a warehouse problem will process my order manually. They do not answer the phone or text messages. This has been going on four weeks. There have been multiple similar complaints about this company to the  Better Business Bureau. 

Update: Although the website still shows my purchase as not having shipped yet, I have received it. Thanks to Oliver and any additional customer service folks who made sure this was addressed. I hope the warehouse problems are sorted out. I do love Prima products, but was very frustrated by the delay.

Prima makes wonderful products. Getting Prima to actually ship the products is the problem. I ordered the body oil weeks ago. I have followed up with the company twice. Both times they cited warehouse problems and assured me it would ship "today or tomorrow." It still has not shipped. 
These are not inexpensive products, and it is not unreasonable to expect better customer service. 
I see I'm not the only person encountering this problem. I would suggest to Prima that they not process payments until an item ships. Also, make it easier to cancel  orders for people who get tired of waiting.  

I love to use the Beyond Body oil after a long day at work on my back or my upper thighs. I would say it takes about 20 minutes to set in. It was really helpful back when I didn't have an apartment with a bath to soak in. I also loved how big the bottle was, it took me a little over a year to run out completely. The price is a little steep, but purchasing once a year isn't bad.

LOVE this brand, particularly the Sleep Tight blend. It helps me get deep, restful sleep. As an added bonus, it helps my mood and focus. Would be a customer for life but having a hard time getting more now that it’s sold out on their site. 

I use the CBD oil for my legs especially after a long night of bartending. I gifted a bottle to my mom who has swelling from chemotherapy and my grandma who has constant pain in her hands and shins, both love it. Will be getting these as Christmas gifts for other family members soon! 

Prima products are my go to everyday. Across the board, Prima’s products are high quality, luxurious, and reliable. I use the afterglow face cream every single night and the body oil as well as skin therapy whenever I get out the shower. Prima always has fast shipping and their customer service is incredible. 

The checkout process would be easier to add my rewards. 

I love Prima! They have the most beautiful packaging and very useful products that work! I love that they are vegan and cruelty free. I love that they are a B corporation. They also recycle their own packaging. Their rewards program is phenomenal and the app is well organized. The website and blog is such a great resource and beautifully designed. 

Keep being INCREDIBLE humans
helping us be BETTER every Day!

Zen bath gems * love to use 1TB  as a foot soak while putting on makeup
Zen Daily am/ pm
Zen Chews


I have extremely dry , sensitive skin and the Afterglow makes my stressed , dry skin, feel soft , supple and balanced .  My friends can’t believe my age.  I also feel comfortable knowing the ingredients are good for my skin and feel very pampered using it.

The company could offer different formats-- different sizing and maybe soap. 

Wonderful product. I have purchased the body oil-- and it's amazing. 

I ordered the serum CBD Based. 
First of all the experience on the website is delightfull - very happy with the journey 
2/ the delivery is a bit slow byt fair enough the warehouse is based in California and i ordered during peak season (christmas holidays)
3/ unboxing experience is PERFECT 
4/ the product is amazing, the smell, the texture - looking for the result in few days / weeks

I've tried most of their products including the everyday CBD, the nighttime formulation, and the anti stress formulation. All are good products. I do feel the positive, relaxing effect of the CBD in each of them. I recommend starting with the Daily CBD. Price point is near industry standard, but their rewards program is pretty good to keep you coming back later. 

Was hired to do some UGC for Prima awhile back and this is one of the very few brands that has sent me product that I have repurchased from. The body oil is insanely hydrating and smells great for having CBD in it. Only negative thing to say is it is expensive, but fun to splurge on. Having a few products looks great on the shelf, too. 

They should send samples into their packages, to their customers to try other products before commiting to purchase. It would be easier to attract and grow their revenue because once you try, there is a high high possibility to purchase. 

Love love love the brands, the customer experience when you reach out to them (I did multiple times from basic subscription question to comparison with competitive products) is just amazing. You can see that every newness is made for the customer and they listen to them. I use the daily since February and love it on my overall health. My husband uses the sleep caps at night and sleeps better. Nothing worked for him until Prima. Melatonin made him too sleepy the day after. I did not try the skincare line but I heard good positive feedbacks. Looking forward to trying. 

I have only tested the Niacinamide serum & body lotion... but both did not dissapoint! Aside from the stunning packaging and branding, this innovative brand brings CBD ingestibles and topicals to the skincare game in a whole new way! I really want to try the new body oil.

I recently discovered Prima's Night Magic Facial Oil, and it's been a game-changer for my skincare routine. This luxurious oil is crafted with premium botanical ingredients that leave my skin feeling nourished and rejuvenated.

The texture is silky smooth and absorbs quickly without leaving any greasy residue. What I love most is the subtle, calming scent that makes my nightly skincare ritual more relaxing.

Prima's Night Magic is worth every penny if you're looking for a facial oil that genuinely delivers on its promises. It's not just a product but a delightful experience I highly recommend.

About Prima