Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Smooth-writing gel pens
  • Thoughtful minimalist design
  • Durable storage organizers
  • Calming in-store atmosphere
  • Boxy apparel fits
  • Occasional pen smudging
  • Inconsistent clothing quality
  • Flimsy cleaning tools

Muji earns strong reviews as a minimalist one‑stop shop that works well for stationery, storage, and home basics—its 0.36–0.5 gel pens, notebooks, diffusers, and modular organizers draw consistent praise for smooth performance, thoughtful design, and longevity. Reviews also flag drawbacks: clothing can fit boxy or feel mid‑quality, some items (especially certain home goods) feel overpriced, pens may smudge or skip, and online selection/UX lags, making in‑store experiences distinctly better.

AI summary based on Thingtesting reviews

906 reviews and posts

  • Great selection of stationery - love their pens. Great quality, and it doesn't run out of ink super fast.

  • muji is basically the ikea of japan it appears. Muji's design is super minimalist, like ikea, and it puts an emphasis on being sustainable, recycling and trying to eliminate waste in production and packaging,

  • This is an olive oil based cleansing oil that checks all the boxes of what oil cleansers should do but so few do. It removes makeup thoroughly and easily, it emulsifies / rinses off cleanly and leaves 0 residue, it is easy to use!

  • Not to be dramatic but some of my Muji products have been life changing. The pens are just *chef's kiss* and my planner has helped me stay organized SO much better than any other planner on the market. And prices are so reasonable.

  • I'm so sad all California branches were closed because the last time I was in New York I spent hours at their local Muji. They're known for their quality basics, I love their denim jackets. Great snack section too.

  • This Asian brand is so cool. It’s almost like IKEA meets a modern store and they have such cool little trinkets and housewares. I love how unique everything is and how affordable and good quality it is.

  • The Muji aesthetic is simple, streamlined, and minimalist. The home goods items are well made and high quality. The clothes are high quality as well and they use natural materials like wool, cotton, and linen.

  • This oil has a lightweight texture that glides smoothly onto the skin, dissolving makeup (including stubborn waterproof mascara with gentle massaging) and sunscreen without tugging. It emulsifies beautifully upon contact with water, rinsing off cleanly without leaving a greasy residue—ideal for those who dread heavy post-cleansing feels.

    Friends with Muji
  • I love Muji pens so much! I own them in almost all of the colors! I also love how the home items are affordable. I was so sad when they closed the store near me.

  • The design is super cool – it definitely brings back that clean, uncluttered vibe, which is refreshing. But it's not just about the look. Muji has managed to create a cleansing oil that is both gentle and effective, and also more accessible than many other brands.

    Friends with Muji
  • I love Muji products for their neutral minimalistic look but still having great functionality. I feel they focus on the quality of the products and not on just looking pretty so you get amazing product at a very reasonable price. I love their stationary and travel personal care items.

  • I recently discovered the store while on a trip to Asia and it quickly became my favorite. It is like an IKEA store meets Uniqlo and it is just great. They offer a range of home products at good prices and they are high-quality and unique.

  • So intuitively designed. Many options and lots of variety of items to choose. Very economical and quality is top tier. The stores are also always so clean and organized and I feel good purchasing from this brand.

  • I really like this brand, very nice feeling cleanser. Not too harsh on the skin and the smell isn’t too strong. I don’t want to be overpowered by scent in my cleansing products. The packaging is really luxe as well.

    Friends with Muji
  • Having a brand that you know will have products that just work, without being overly branded or expensive is such a relief. It's nice to have a reliable option for day to day needs and it's fun to be able to get everything from sheets to pens at the same place!

  • Muji is one of those brands I didn’t realize I needed in my life until I walked into a store—and now I’m kind of obsessed. It’s like a breath of fresh air in retail form. Everything is calm, minimal, and super functional without being boring. You walk in and suddenly feel like the most organized, intentional version of yourself is just a shopping basket away. Their pens? Perfect. Their notebooks? Clean, smooth, satisfying to write in. I’ve bought way too many of them and regret none. The home goods are equally great—simple design, good materials, no weird branding or clutter. I’ve got Muji storage bins, dish towels, socks, travel bottles… it’s all just solid. Nothing flashy, but everything works the way you want it to. What I really love is the consistency. It feels like Muji has a philosophy behind every product, and it shows. There’s a quiet confidence to their stuff that’s super appealing—like it doesn’t need to scream to be useful or beautiful. It’s the kind of place where you go in for a pen and walk out with a desk organizer, two hand towels, a pack of incense, and a new appreciation for soft neutral tones. And honestly? No regrets.

  • I believe this is the brand I tried when I was living abroad and glad they have a presence here for easy purchases,

  • I love Muji's paper products. I exclusively use their notebooks for work and I stock up whenever I'm in a city with a Muji. Very affordable too.

  • I tried their cleansing oil and it was just what I was looking for. International brand.

    Influencer for Muji