Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Smooth-writing gel pens
  • Thoughtful minimalist design
  • Durable storage organizers
  • Calming in-store atmosphere
  • Boxy apparel fits
  • Occasional pen smudging
  • Inconsistent clothing quality
  • Flimsy cleaning tools

Muji earns strong reviews as a minimalist one‑stop shop that works well for stationery, storage, and home basics—its 0.36–0.5 gel pens, notebooks, diffusers, and modular organizers draw consistent praise for smooth performance, thoughtful design, and longevity. Reviews also flag drawbacks: clothing can fit boxy or feel mid‑quality, some items (especially certain home goods) feel overpriced, pens may smudge or skip, and online selection/UX lags, making in‑store experiences distinctly better.

AI summary based on Thingtesting reviews

906 reviews and posts

  • Muji is one of my favorite stores to visit. I love the simplicity of the brand and the price points are reasonable and make shipping there super fun! My favorite must haves are stationary and the food items ( if the store has food, not all do)

  • Had the pleasure of shopping at Muji while traveling, I'm thrilled to see its expansion! It was comparable to a Daiso and IKEA fusion when I shopped last, and I'm happy to see that their quality has stayed great!

  • Great basics at affordable prices. Love how you’re able to customize some of their items. Their pens are an all time favorite of mine.

  • i was heartbroken when the store near me closed. the quality so so great and i love their pens! the pens are the absolute best so im so disappointed i don't have anything close to me so i don't know if i'd ship

  • My go to place for pens, journals, odds and ends. The store is very neat and products are always in stock. Prices are great.

  • Muji is my go-to for all things simple and functional! Whether I need office supplies, bedding, or home essentials, Muji always delivers high-quality products that are both practical and stylish. Their minimalist designs make everything feel organized and calm, while the prices are super affordable for the value. From pens to sheets, everything is made with care and attention to detail. If you're looking for versatile, budget-friendly products to streamline your life, Muji is a must-visit! 🏠📒

  • BEST PENS EVER!!! Cannot recommend enough. And the dot grid notebooks! Such high quality. Also a beautiful, minimalist store. I love it.

  • Obsessed with all Muji products - cost effective, sleek design, unique products for organization and life. Especially love muji's pens and stationary!

  • I've always been a fan of simplicity and quality in my home essentials, which is why MUJI has become one of my go-to stores. Their minimalist approach to design and their commitment to affordability make it easy to find everyday items that are both practical and aesthetically pleasing. One area where MUJI really excels, in my opinion, is their range of bathroom necessities. I absolutely love MUJI's cotton pads. They're soft, durable, and priced very reasonably. Whether I'm using them as part of my skincare routine or for quick touch-ups, they get the job done without any fuss. Moreover, they don’t leave behind any lint, which has been an issue with cotton pads from other brands. Another standout is their collection of small but essential items that are perfect for a guest bathroom. For instance, their sponges are simple yet effective, and they come in neutral tones that fit nicely into any bathroom decor. Additionally, their toothbrush holders, soap dishes, and mini storage containers help keep the space organized and clutter-free, which my guests always seem to appreciate. The quality of MUJI's bathroom products is consistently high, and the prices are such that I can stock up without feeling the pinch

  • This review is for the pens, and the pens only. PRICE 5/5 COLORS 10/10 SIZE OPTIONS??? 20/20 Call me ignorant but I never realized how important a .38 size pen was until Muji. Muji has beautiful, sleek, modern home goods and clothing, but I’m not leaving that store without a handful of pens, periodt.

  • I could spend years in this store/website! I love everything they have and want it all for the perfect aesthetic home!

  • Storage is interesting. Will not buy again.

  • As someone who's been to Japan and used to frequent the muji store in terminal 5 at JFK airport in New York, I absolutely loved the sleek aesthetic. Everything was great and the store had snacks, especially the loved everything related to travel and writing.

  • Love all the Muji organization products I have tried. Every time I go to NYC I stop in there. Travel bottles and dispenser bottles are great to decant and make your space look more streamlined and theirs are great prices, good colors, and awesome quality. Simplicity at it's finest with Muji.

  • My take is this was hype and now is just another brand doing cheap home stuff. I think when was a scarce brand in NY I saw it as a thing but now when I walk past the many, I feel no pull. I know I had bought some of their stuff and NONE remains in my life so...

  • Super passionate about this brand's concept and mission. Always quality product at a reasonable price. 100 percent recommend

  • I have loved Muji for nearly ten years (there's a huge store in my hometown) for everything under the sun. Pens, home goods, journals, various trinkets... you name it!!! High quality basics at a low price point. Can't beat Muji.

  • I used to work at an office supply store so when I recommend pens to people, they listen! I love the office products from Muji – the pens write beautifully, their notebooks are lovely and affordable, and their office organizational products are extremely thoughtful and functional. I haven't tried any of their homeware or clothing but I hope to in the future.

    No relationship
  • Simple clean aesthetic with utilitarian products. Love them but wish it was as affordable to buy in the states as it is in Japan!