4.8
98% of reviewers would recommend to a friend
Muji
4.8 • 906 Reviews
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4.8
98% of reviewers would recommend to a friend
Muji wins strong reviews for minimalist, well‑made essentials that generally perform—from beloved 0.38–0.5 gel pens and high‑quality notebooks to durable organizers, travel containers, diffusers, and select apparel—yet the brand draws criticism for inconsistent clothing quality/fit, occasional product misses (cleaning tools, some suitcases), and prices that feel high for basics. Reviews also praise the serene in‑store experience and timeless design while noting limited color variety and that certain items smudge or skip, so discerning shoppers should target stationery, storage, travel accessories, and home goods over more variable categories.
AI summary based on Thingtesting reviews
4y ago
Muji is a secret gem! We found Muji in our trips to NYC and I absolutely love the vibe. The range of products available is incredible - we bought everything from clothes, to high end pens/pencils and home goods. Very clean and minimal aesthetic. Great design.
They have all sorts of great quality products. Specifically reviewing items for the home but I am interested in their clothing as well.
4y ago
I love Muji. I love their simplicity and aesthetics. They sell everything from clothing to office supplies to everyday household products.
4y ago
I absolutely love their stores, especially their stationary supplies. I only write with their .5 pens and love them so much
4y ago
Muji is a go-to. Quality products and the stores offer a super pleasant shopping experience.
Muji pens and stationery are my go-to. The store in Hudson Yards is great—always has the diffusers diffusing. Good vibes.
Feedback
You're probably going to like this place a lot more than IKEA.
I like ambience and Japanese aesthetic in Muji stores as much as products. Travel foldable bags, personal care items (foldable thin comb, for instance) and clothes is very convenient for daily life and have a good quality.
Feedback
If you see some product that could make your daily life easier, it's worth giving it a try because maybe it actually will.
4y ago
Obsessed with Muji's pens and notebooks! They both write so smoothly. I'm sad they don't have any locations in Texas (although that's probably a good thing for my wallet), but I always stock up whenever I'm in NYC and now I basically have enough to start a small stationery store.
Has a lot of focus on simplicity and clean products. Love the stationary products like the notebooks and pens. Very affordable as well.
Incredible, simple, high quality products! Love their stationary
Love the blend of aesthetics and functionality. The quality is moderate, in my experience. But, this is a go-to place for clever solutions with a stylish perspective.
4y ago
Love the minimalist aesthetic and variety of goods they sell. Fan of their pens and stationary but heard quality has declined. Also like their aromatherapy oil blends as well.
4y ago
They do effortless minimalism so well. Not easy to create a cult-following around basics, but Muji succeeds in getting you excited about pens & organization.
Feedback
Prices aren't as accessible as they used to be!
I love that they have the right selection of products that most people need in their homes. The minimalist branding makes it easy to incorporate into any home and the quality is always good. However, I don't think this justifies their pricing. Their prices are very high for the basics they sell, almost at a premium level, but I don't find their products to be premium in quality nor innovative. They're just basics, just branded very well.
Muji is great. They offer simplistic affordable stationery, quality clothing, and really cute home goods. I like their simplistic offering of makeup products from the Japan stores, as well as the clothing tailored towards Asian bodies in the Japan branches. USA is not exactly on par, but you can find an abundance of stationery wherever you are. Europe (Milan store) offered a decent amount of clothing, and I feel more substantial than US stores I've been in. Nothing beats the original Japanese branches though :) Overall very cohesive brand and simplistic high-quality aesthetic. The Japanese equivalent to IKEA, if you will.
Feedback
Price points can be somewhat high, and clothing material quality feels about on par to UNIQLO, which is why the pricing can be a bit shocking at times. I've had a couple of their pens burst though. I recommend the click pens rather than the capped gel ones.
Just the best. Clean and modern. Their pens are top notch, my favorite.
Love Muji. It's my go-to for home organization and apparel basics.
My favorite brand for all things ranging from stationary, simple and functional clothing, and minimal household goods. Great quality, very decent prices, and that sleek look that can't be beat.
Muji has the greatest selection of stationary for the price. My pencils + pens are all from there and the quality is great. The household products are also nice and simple. The store and product design are very minimalistic. The only thing I would for sure avoid is the skincare. Not a fan of the formulations.
I love everything Muji makes, especially their stationary. I use their pens exclusively and love their travel essentials and minimalist clothing. Any time I'm visiting a city that has a Muji, I make it one of my first stops on my trip.
Feedback
The website doesn't have a great UX and things seem to be out of stock frequently.