Lumin reviews and discussion

Ordered the sample set the items I got was Wrinkle defence Daily face moisturiser Charcoal face wash Instant dark circle corrector. The quality is very nice and the smell is not overpowering. Hopefully can order full size soon.

Worst customer service experience I ever had, they activated a monthly subscription without consent

The skincare products seemed fine (although to be fair I did not repurchase them) but I found the haircare items feeling like they were watered down and felt cheap, didn't work or leave your hair feeling good.

Not greasy and it's easy to use! I had the earlier version which is in the old packaging.

Do not fall for the “free samples” promotion. I made the mistake of making that purchase. I paid for the shipping and received the order. The packages were tiny, but that’s fine; they’re samples. Today, December 4th, at 11:45 AM, I received an alert about a charge on my PayPal account. I contacted Lumin’s support at 11:54 AM to understand what was happening. Apparently, during the checkout process, the monthly subscription option was activated. This possibility is not clearly visible and is “hidden” in the process. This is illegal and should be investigated by the authorities. I was charged $69.00. I requested that the order not be shipped and that the amount be refunded 12 minutes after the charge was made. They replied that nothing could be done because the order had already been shipped. I consider this a scheme designed to deceive customers. The next time I see another Lumin advertisement offering free samples, I will go through the purchase process again and collect screenshots to demonstrate how this is a scam to mislead customers. P.S. I don’t even know if the products are good since I haven’t had time to try them yet.

Scumbag company with inferior watered down product that steals your money with recurring billing that you did not authorize. I returned to sender they offer 10 cents on dollar. Listen, the product is inferior and overpriced. They guaranty nothing other thry will keep charging your card and sending you garbage product making you waste hours trying to cancel. Straight garage and corruption.

I love the branding and the mission to get men to use skincare and grooming products, however I don't think that means you need to add in some of the ingredients just to appeal to men. The fragrance and some other things aren't my first choice in skincare.

Solid for Men's. Not greasy. Combo skin. Easy to commit. Fantastic cleanser! Moisturizer was incredibly balanced, my wife stole is often.

I've been on a mission to test out different male-focused skin care brands, and Lumin was next up on my list. I like the option to do a trial run and I added on the eye gel and anti-aging serum to get the full experience. Packaging and overall branding was nice and minimal. One thing I noted was that the product names on the trial packaging didn't match up with the names in the product book. Not a huge issue, but slightly confusing if you plan to reorder. My experience with the products has been okay so far. I'm generally looking for skin care that is fragrance-free, and most of the skin care products don't have any noticeable scent. As some testers have noted, the daily moisturizer isn't SPF, so you'll need an additional sun screen, but I generally like the feel. No breakouts or bad reactions, and my skin does feel a little less dry. We'll see in the coming weeks if I notice any difference or improvement over the last brand; I generally try to test for 6-8 weeks to see what works for me. Quick update: Finished the moisturizer and overall was happy with how my skin felt. Less so about the eye gel and anti-aging serum. Didn't see any noticeable improvements in either area. The face wash has been fine; lightweight enough to use every day and not dry my skin, but the scrub was a total dud. Compared to the Kiehl's face scrub for men, which is my go-to pre-shave wash, the Lumin scrub had no grit.

I'm not crazy about skincare and I appreciate the effort to try and target us. The design is a little Aesop-esque which I love, but the scents don't jump out to me. However, the product leaves much to be desired on that side, when you line it up with Old Spice for example which has some awesome scents :)

The plus: Lumin is at least targeting a part of the market - the men's space, with a quintessentially masculine bent - that does not have much exposure and education about grooming. Reaching those consumers is, ceteris paribus, good for evolving the narratives around masculinity and personal care as well as for the average skin health (ASH?) of the American populace at large. However, the product leaves much to be desired. The packaging is not too bad (design is a bit rote but not unseemly); but the scents are quite vanilla (assuming that it is meant to be generic enough to appeal to a mass audience) and the product itself feels quite low-quality. That being said, for the newly initiated skincare customer, that need not be a sticking point - at least not at first.

Cheap product and overpriced, signed up to their trial and gave me a bad reaction.

Got Lumin in a BeSpoke post box. Included a face scrub, face wash, body wash and pore strips. Really like the washes and scrubs, easy to use and seemed to work really well. My girlfriend loved the pore strips!

got the testers, then a month's supply by accident. generally I quite liked the packaging. it's not flash but unobtrusive and would blend in to wherever you want to keep it without much trouble. the creams seemed pretty good to me. nice consistency, not a strong scent, and I particularly liked the undereye cream. the roller thing for wrinkles didn't seem to do much. the shampoo was bad. seemed really thin and like it hadn't cleaned my hair at all. then the conditioner wasn't much better. the charcoal face scrub thing was also just weird a bit useless. all in all, I'd say it's not worth the money and there are better options out there, even if the moisturisers might be the right weight for someone.

I have found that Lumin offers a range of well-formulated products designed to address common skincare concerns. Their product lineup includes cleansers, moisturizers, serums, and more, all tailored to men's specific skincare needs. The brand prioritizes high-quality ingredients and avoids harsh chemicals, making their products suitable for various skin types. Additionally, Lumin provides clear instructions and easy-to-follow routines, making it convenient for men to establish a consistent skincare regimen. Overall, if you're a man looking for uncomplicated yet effective skincare products, Lumin is worth considering.

Phenomenal customer service, packaging, and very quality product for a justifiable price. I've used the shampoo, keratin conditioner, and body wash which I've been very happy with all.

Some of the best skincare products I've used that target a male audience. I really like their branding and style, which look refined and classy on my bathroom counter. The face balm (moisturizer) is a bit thick for my preference, but it actually works great in a NYC winter. Their under-eye patches, nose pore strips, and toner are all great, too.

This company is a scam. Do not order from them. They will charge you for orders you didn't purchase. They will make you believe you are getting a free sample, which isn't free. Then they will charge you full price without your consent. And they also make it hard for you to return for refund.

A trial sample, turned into a locked in subscription. Previous attempts to cancel their support widget, were not effective. I've canceled on my PayPal. we will see what happens.

Do Not Do Business with Lumim. They offered me free trial product... with the offer that is free and I only pay for $7 shipping. I paid the shipping to try the product. A month later I'm being billed for $62 dollars on my debit card account completely without my permission or knowledge. They enrolled me for automatic product subscription completely without my knowledge or permission. I never approved or requested the subscription. I reached out to them within 2 hours of receiving the order email. Their "policy" is the order has to completely ship then you must return it before you can receive a possible refund. This is horrible and scamming business. Taking ppl money without an option to cancel the order when it obviously hasn't shipped since their teams aren't in on Sundays. They made the orders process when it's outside of business hours. With no possible way to quickly return your money. DO NOT DO ANY BUSINESS HERE. BEWARE. Terrible business practices, poor customer service