Lumin reviews and discussion

2.5

32% of reviewers would recommend to a friend

Reviews mention

  • Clean-feeling charcoal face wash
  • Balanced, non-greasy moisturizer
  • Clear, simple skincare routines
  • Refined, masculine packaging design
  • Thin, ineffective shampoo formula
  • Underwhelming eye treatments performance
  • Shiny, heavy moisturizer finish
  • Mild, uninspired product scents

Lumin earns mixed reviews: skincare products like the charcoal face wash, exfoliating rub, and moisturizer often work well—non-greasy textures, clean feel, and simple routines—yet haircare performs poorly and several users see no results from eye treatments or serums. Reviews also flag weak scents and small sizes, alongside aggressive, confusing subscriptions and perceived low product quality in parts of the range, making the brand uneven despite strengths in men-focused formulations and approachable packaging.

AI summary based on Thingtesting reviews

26 reviews and posts

  • Do Not Do Business with Lumim. They offered me free trial product... with the offer that is free and I only pay for $7 shipping. I paid the shipping to try the product. A month later I'm being billed for $62 dollars on my debit card account completely without my permission or knowledge. They enrolled me for automatic product subscription completely without my knowledge or permission. I never approved or requested the subscription. I reached out to them within 2 hours of receiving the order email. Their "policy" is the order has to completely ship then you must return it before you can receive a possible refund. This is horrible and scamming business. Taking ppl money without an option to cancel the order when it obviously hasn't shipped since their teams aren't in on Sundays. They made the orders process when it's outside of business hours. With no possible way to quickly return your money. DO NOT DO ANY BUSINESS HERE. BEWARE. Terrible business practices, poor customer service

    Free trial customer
  • It’s scam, one you give your card details for sample products, they I’ll debit next time and send you items without your permission.

  • dont even trial. dont fall for the bundles, the sizes are mega small, even though the images shown are for full sizes

  • I’ve tried their exfoliating rub, cleanser, moisturiser, conditioner and shampoo. The rub is amazing, it really exfoliates and leaves your skin clean, the cleanser lathers well and smells good and removes excess oil wells. The moisturiser is not bad, keeps your skin moisturised but it sort of leaves the skin too shiny/glow. Don’t waste your money on the conditioner and shampoo. The conditioner feels to slimy and the shampoo doesn’t really cleans your scalp.

    Feedback

    I find it a little overpriced but it’s a good product for daily skin routine. Don’t waste your money on their shampoo and conditioner.

  • I'm just sharing my experience with their face cleaning and moisturizing products. I haven't tried their shampoo or conditioner but the charcoal face wash, moisturizer, and under eye cream are awesome. I can actually feel my face clean and a big tighter after using the face wash and the moisturizer is perfect after getting out of the shower. The first time I've actually been hyped about my facial products and can feel and see a difference. I don't need strong scents nor do I think they're amazing for us. I rather feel clean then try to "smell clean".

    Feedback

    Continuing my subscription. Would definitely again and highly recommend. Don't get their face scrub as I really don't think it's worth it. The face wash and moisturizer are perfect on their own.

    Sale or special offer
  • Got the dark circle defense - didn’t really notice a difference.

    Feedback

    Make it work.