Our Community Values

We are a global community of curious consumers having thoughtful conversations about how and what we buy. We hold all our members to the same standards, including our internal team, the brands on our platform, our Supertester community, and every other user on Thingtesting. We are committed to building a community based on trust, honesty, curiosity, and inclusivity.

Trust

Trust is at the center of our Thingtesting community and everything we do. We ask users to complete their profiles to offer other users more context on their reviews. We request that users share any affiliation (i.e. investor, friend, employee, etc.) with a brand they've reviewed to offer a complete view of any biases they may hold. We are building together a brand new way to talk truthfully about our experiences with brands and it's imperative that we each hold ourselves accountable for providing the full picture for other users. Read more about our approach to Trust & Transparency here.

Honesty

We share our experiences honestly and transparently. Our experience, when positive, demonstrates how the brand is meeting our needs or exceeding our expectations. Our feedback, when negative, is thoughtful and constructive - never mean.

Curiosity

We are excited by the opportunity to learn something new, discover new brands, and build new connections. We celebrate our community helping each other discover new things and in making lists and creating content that is relevant and helpful to other users.

Inclusivity

We welcome people of all genders, races, ethnicities, and perspectives to share their experiences and feedback with brands on Thingtesting.

What we won't stand for

Community is at the core of Thingtesting. We want our users to feel safe, valued, and heard on our platform. When any person takes advantage of these standards for their own agenda, the review may be flagged. Our team will review the user's profile, and comments which go against our guidelines may be removed and the profile may be banned.

Promotional content

Reviews, lists or other content on Thingtesting are not a place for self-promotion. We know that there are founders, employees, investors and others with ties to brands on Thingtesting. It's important to note your affiliation when submitting a review to ensure we're building trust for every user on Thingtesting.

Brand bashing

We are not here to scrutinize brands, cancel products, or call out founders. We are here to support new ideas, explore new things, and ask questions. Remember that there are people behind the brands.

Misinformation and trolling

We don't spread false information through reviews, misrepresent content, or post unhelpful, bad faith or mean-spirited comments directed at brands or other users.

Harassment or discrimination

We absolutely won't tolerate racism, sexism, classism, or any other forms of harassment or discrimination on Thingtesting.

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Last updated: 8/30/21