BaubleBar reviews and discussion

4.4

85% of reviewers would recommend to a friend

Reviews mention

  • Vibrant, statement-forward designs
  • Extensive personalization options
  • Responsive, compassionate customer service
  • Eye-catching disney collaborations
  • Frequent tarnishing with wear
  • Occasional breakage and failures
  • Inconsistent stone retention
  • Oversized, awkward necklace proportions

BaubleBar earns strong reviews for vibrant, on‑trend statement pieces and highly responsive, generous customer service, but the brand’s jewelry often tarnishes, breaks, or sheds stones with regular wear. Reviews praise personalized items like custom signet rings, tennis bracelets, and Disney collaborations, while citing inconsistencies in durability, oversized or awkward designs (e.g., bubble rhinestone initial), and frustrations with custom orders and holiday timing.

AI summary based on Thingtesting reviews

122 reviews and posts

  • The shipping was quick and products arrived in good condition. Within 3 days of wearing the necklace it started to tarnish, within a week it looked mostly copper. Although I enjoy the styles they offer, I don’t think I will be buying from them again.

  • I’ve had these earrings for a couple of years now and I’m so impressed with the quality for price point. This affordable brand offers beautiful statement pieces that won’t break the bank but will last

  • super cute personalized case and on trend beads with various charm attachments. excited to give this as a gift and the pieces look to be both high quality and unique. shipped quickly and arrived nicely packed in bubble wrap.

    Verified purchase

  • I purchased two tennis bracelets on Black Friday sale. I love that they are adjustable to ensure a perfect fit. They are dainty and sparkly and add a nice touch to my outfits. I am looking forward to purchasing more pieces.

    Verified purchase

  • I love shopping with baublebar. I love their jewelry and everything I have bought. I have really loved. I recently had a shipping question and a representative by the name of Clara was very kind to help me to resolve this issue. I love all the pieces I have ever bought from baublebar. Their products are unique and I’m also finding I can purchase their products in VonMar, Macys and Nordstrom‘s.

    Influencer for BaubleBar
  • I had an issue with my custom order and once I subitted photos of my item, no questions asked, they immediately placed a replacement order for me. It was very easy. Additionally, I submitted my request at 9:22pm on a Thursday with an auto-reply email acknowledging my reqeust and letting me know their hours of 7am-9pm. I was not expecting a reply until the next day and to my surprise, I received a personal response within ONE minute (at 9:23pm) with an apology and letting me know my concern has been escalated an I would hear from someone soon. I had an email the next morning with the next steps to correct the issue and get the replacement ordered. I have loved everything I have ordered from BaubleBar and this experience just elevated my love for this company! I highly recommend! Great quality and a great customer experience!

  • BaubleBar is super solid and has lots of fun styles. The price reflects the quality though so don't be surprised! A great go-to for wedding jewelry or something fun. I am a fan.

  • I have a rainbow gold necklace from Baublebar that I absolutely love. I also have these rainbow fish earrings that I ended up reselling because I was not happy with them. They were way too big and honestly that's how all Baublebar earrings are because they're supposed to make a statement. Definitely a fun brand but I don't think their products are for everyone.

  • Received an item that must have broken in shipping back in January. Only opened it yesterday because it was a gift to give and was still in the packaging. Mickey Mouse stud earrings and the head had detached from the back. Jamie was the rep who helped me and was kind enough to even reopen the return window so I could exchange it. Even easier than Amazon! Have been a customer for years and my favorite for Mickey items. Really happy they could help me with this.

  • I ordered a pretty pricey customized phone case for my sister’s destination wedding last summer 2024! I waited quite some time for it to arrive & I only used it for 2 vacations last summer and planned to only use it for special occasions as I didn’t want it to get ruined. I went to go put it on for the first time since and noticed it was totally bent and as I went to go snap my phone into place the entire thing cracked! I was so upset and emailed customer service right away! Morgan replied back within less than 5 minutes, I shared photos with her and within another 5 minutes she offered me a FULL credit for my item. She was wonderful to work with! You never get customer service reps that work this quickly and reply so kindly!

  • I recently purchased a customized tennis bracelet and necklace, and I couldn’t be happier with my experience. The pieces are absolutely stunning, with meticulous attention to detail, making them feel truly unique. The customization options allowed me to make them personal and meaningful, from the choice of metal to the specific design, and both the bracelet and necklace are now staples in my jewelry collection. What made my experience even more remarkable was the outstanding customer service provided by Jamie. Unfortunately, my package was stolen in transit, which was extremely frustrating. I reached out to customer support, and Jamie was incredibly responsive, understanding, and empathetic. Jamie immediately took action, investigating the situation and ensuring I was taken care of. Within no time, arranged for a replacement of both the bracelet and the necklace, which arrived safely and beautifully packaged. It’s rare to encounter such level of dedication and professionalism, and Jamie truly went above and beyond to turn a stressful situation into a positive one. I highly recommend this company for both the quality of their products and their exceptional customer service. Thank you, Jamie, for making this experience seamless

  • I've now tried THREE of their tennis bracelets- the first two were square studs and they caught on things and the studs fell out (though they did send replacements - this happened within 2 months of buying). The third was circle studs which didn't fall out, so it stuck around for a whole 4 months before the entire thing rusted. See photos and video below. It claims it's "gold plated silver" which is a ridiculous thing to claim when it turned brown and the clamp stopped working it was so rusted.

  • My bracelet broke after a couple of weeks of wear but their customer service was great and very fast to get me a replacement. The replacement also broke after a day so I would not recommend that specific bracelet, although, they issued me a refund with no hassle. Other pieces I own have stood together pretty well but I do not recommend getting them wet- as the gold plating does tarnish rather quickly.

  • It depends on what you get. I've bought some gold-plated tiny hoops, and they look great, but I've gotten a silver ring from them and immediately turned a weird color. It's also a bit on the pricier side, you can find quality items on Etsy for a better price point (again, depending on what you are looking to buy).

  • Cheap gawdy costume jewelry at a premium markup. I don’t one who wears this stuff, it’s cutesy kitschy Zoe deschanel approved stuff . They sell it at target now too and have m tons of collabs. The Disney one is too cute l. Think bright rainbow fake gems for whatever

  • I’ve been shopping from Baublebar for years. Most recently I bought one of their custom signet rings with my two children’s initials on it. It’s so special and timeless and the turn around time was fast! I definitely recommend.

  • Andrea has been so helpful to me regarding my order! She responds quickly and has been so friendly during the entire conversation. I have appreciated her help!

  • My daughter's necklace arrived in a timely manner, as a customization. She loved it!. After some wear, the chain faded somewhat. I contacted BaubleBar and communicated the issue and they went right to work on replacing her necklace. Quickly she received a new necklace, faster than the one that was originally shipped. I will definitely order another beautiful piece again. Exceptional customer service!!

  • I received a defective pair of earrings. Customer service was great and put in a replacement order for me.

  • Love, love, love bauble bar. On trend jewelry at affordable price and more classic fine jewelry offerings available as well. My favorite pieces are the tennis necklaces (I have two of them!) I do find that my necklaces tarnish a bit but I’ve never had any issues with rings that I’ve gotten