4.7
93% of reviewers would recommend to a friend
Reel
4.7 • 1,302 Reviews
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4.7
93% of reviewers would recommend to a friend
Reel earns strong reviews as a sustainable, bamboo-based toilet paper that works: it’s consistently described as soft enough, strong, absorbent, and lint-free, with many users switching permanently. Reviews also flag weaknesses—several find it less plush than top national brands, occasionally thin or a bit rough, with smaller rolls—and note some prefer a softer, thicker feel.
AI summary based on Thingtesting reviews
4y ago
For the price it is not very soft nor absorbant
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Make it softer and more absorbent - less expensive. The product will not be used by the general population because these things are missing. You are at risk for your customer base being limited to those who are ecologically Conscious or into trends.
4y ago
Quality, environmentally friendly, great packaging, superb product. Yes I am a toilet role snob and this gets 5 stars!
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Can you make bamboo wet wipes?!
4y ago
Happy to use this environmentally friendly product while supporting Black-owned business
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I wish the rolls didn't need to be individually wrapped in order to save on using so much paper.
4y ago
I did a lot of research and tried different brands. Reel is my absolute favorite. Very good quality, convenient delivery scheduling and nice looking package. I keep rolls on the open shelf in the bathroom and it does not spoil the the interior.
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I'm just waiting for them to extend their line. I would definitely use other product from this company
4y ago
I am a mega fan of Reel! I am so grateful that I no longer have to kill a tree to wipe my arse. I also prefer the actual product to any other out there. I couldn't imagine ever buying anything else. I tell everyone I meet about Reel.
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I use the paper towels and toilet paper and now the bags as well, and I absolutely love it all. I love the products and I love the brand. I'm a brand developer and an environmentalist, so this is sort of a home run for me.
4y ago
I like how durable Reel’s tp is, and it has the right amount of texture. Additionally, their customer service is fantastic - super responsive and helpful. I love the sustainability of the product and zero use of plastic.
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NA
4y ago
Strong toilet paper that's more sustainable for the planet without sacrificing comfort.
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Ultra Soft variety for those that prefer softer TP
4y ago
We love the toilet paper and paper towels and appreciate the ease of adjusting delivery.
4y ago
This toilet paper is awesome. It is thick and absorbent and perfect because it doesn’t waste any trees on our waste. So much better than the “I can see through it” toilet paper in stores.
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2-ply would be sufficient, I think.
4y ago
Fewer sheets are needed to wipe and it is comfortable too! It helps the environment, because it is made of bamboo!
4y ago
This is a great toilet paper. It is tree friendly because they use bamboo yet it is just as soft as regular tree toilet paper. PLUS they help people who may not have access to regular sanitary toilets. The price is comparable to store brands. Win win!!
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I would like a longer time span between deliveries as we don't go through the whole box before another one arrives.
4y ago
The order and shipping process was extraordinarily fast. I only started using this toilet paper a couple weeks ago but I really love the zero-plastic and fully biodegradable product. I will be re-ordering!!
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It's still a little pricy, and a reduction in price would make it more appealing to even more people, but I understand that it's always the most difficult part.
4y ago
The TP is strong and one roll lasts a long time.
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Lower the price.
4y ago
Love it! Much softer than some of the other sustainable paper products we have tried! Great customer service and definitely will keep getting the tp :) looking forward to trying some of their other products.
4y ago
This is a great new sustainable product for the masses. The mild texture of the paper feels just right for the job. It also feels great to be doing my part in keeping the planet green.
4y ago
They are amazing. The rolls are durable and last a while, I love that the packaging is all sustainable. I also love that I can update subscription orders just by responding to their text letting you know an order will be processed soon. Most companies would rather you forget you subscribed but they always make sure you know when it's almost time for the next order to be processed so you can delay it if you don't need it right away.
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Nothing, it's perfect.
4y ago
We use this high quality toilet paper because we are on an acreage property and have a septic system. This product is good for our system as well as being a green product and good for the environment. We have also noticed that the shipping box is very durable and can easily be repurposed as well as the wrapping on each roll can be used as bathroom drawer liners. I use the cardboard rolls for crafts as they too are very strong. This product is a great tp as well and manufactured by a company that is responsibly green in every way. We plan to continue using this product.
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I can't think of any improvement for this product as the manufacturer has covered every aspect of helping the planet with every part of this product from the shipping box to the wrapping paper to the rolls the actual toilet paper is rolled on... as well as this tp is septic safe and easy on the bum... LOL.
4y ago
Fast delivery. Quality product. Smart packaging.
4y ago
Good toilet paper and paper towels. Good delivery. Good customer service.
4y ago
I LOVE everything about your product. Zero complaints. I have told everyone I know. 1. Excellent for the environment!❤️ 2. Septic friendly ❤️ 3. Does the job! Oh, and you deliver directly to my front door ❤️
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Maybe the paper towels? I would l9ve to buy them. Unfortunately, they are a little pricey for my budget, right now!