Kitsch reviews and discussion

4

84% of reviewers would recommend to a friend

Reviews mention

  • Reliable, strong claw clips
  • Crease-free, durable silk ties
  • Cool, frizz-reducing satin pillowcases
  • Lightweight, vented detangling brush
  • Heavy, buildup-prone conditioners
  • Inconsistent purple toning performance
  • Irritating dermaplaner blades
  • Fragile, tearing exfoliating glove

Kitsch earns mixed reviews: its hair accessories and tools work well—reliable claw clips, crease-free silk ties, satin pillowcases, towel scrunchies, vented brush, and effective heatless curlers—yet performance varies across haircare and body items. Reviews praise eco‑friendly materials, growth-boosting Rice Water shampoo bars, and sleek designs, but cite inconsistent results (heavy shampoos/conditioners, modest dry-brush effect, dermaplaner irritation), product failures (spray bottle, ripping exfoliating glove), and multiple customer-service frustrations with orders and subscriptions.

AI summary based on Thingtesting reviews

26 reviews and posts

  • love this wand for taming flyaways, though it takes a bit of practice before getting used to it. definitely solves a small problem (bun & ponytail strays) with a simple solution. love the brand overall!

  • This hair stick actually works so well. Wasn't expecting it too since the stick doesn't seem very glue like but it's a blessing that it actually uses castor oil instead which also helps hair look glossy and improves hair growth. I use the hair scalp oil even just to tame frizziness and biotin is supposed to help hair growth. love that it is vegan and eco-friendly!

  • I have been using these products for a while and some are really good quality and work well. The dermaplaner, however, makes me breakout without fail. I am not sure if that is user error but every time I use it I get a tiny zit from the irritation.

  • I got this exfoliating body dry brush after seeing lots of videos of dry brushing and how it helps with lymphatic drainage. So I decided to give it a try. I do notice when I’m extremely dry and in the winter that it feels like it does release like the very top of the dry skin layer but doing this I don’t notice a huge difference. Maybe I need to use it more, but in terms of drainage, I don’t feel it doing a whole lot. I’m willing to keep trying and as I sit here and play with it maybe if I took more time and was intentional with my dry brushing I might like it more, so I’m gonna give this a four out of five and for the price point out of a lot of dry brushes I think this is good.

  • I’ve tried a lot of hair brushes over the years, but this Kitsch brush genuinely surprised me. From the first use, I noticed how easily it moved through my hair without pulling, snagging, or causing unnecessary breakage. The flexible bristles feel gentle on my scalp while still doing an amazing job at working through tangles, whether my hair is wet or dry. One of the standout features for me is the open vented design. It makes blow drying faster by allowing airflow to move through the brush more efficiently, which is a huge plus on busy mornings. It’s also incredibly lightweight and comfortable to hold, so styling doesn’t feel like a chore. I also appreciate how easy it is to clean compared to traditional brushes. Hair doesn’t get trapped the same way, which keeps it looking fresh and makes maintenance simple. The design itself feels modern, sleek, and elevated, which fits perfectly into my beauty routine. After using this consistently, I’ve noticed less pulling and smoother results overall. It feels like one of those small upgrades that makes a noticeable difference in your daily routine. Kitsch really nailed the balance between performance, comfort, and style with this brush. If you want something gentle, functional, and aesthetically beautiful, this is absolutely worth trying.

    Verified purchase

  • I really like this! I received it as a gift but it seems to work fairly well. I think I used a little too much because it goes a long way (longer than I thought). I have a hard time finding dry shampoo products that work but it has taken any grease away and has also given me a little bit of volume (which I will take)!

  • This spray bottle stopped working almost immediately. The only thing I put in was water (no product) so it's not a clogging issue. The spraying mechanism simply does nothing. It is cuter than your average spray bottle though.

  • I order this product on their online shop and never received it EVER. I had updated my profile address, as I had moved, on my profile and regardless they sent it to the old address as their system does not automatically update shipping addresses they said. There was no way to do it. The product was on route to the old address and they said unfortunately they could not do anything. So instead of trying to help me they just blew me off essentially. I paid for something I never ever got. And they simply did not care. So could care less about retaining customers. I would never buy from them again. Worst customer service ever. How they treated me is why people don't buy from small brands. Do not buy from them

  • I used this shampoo for several months as i was growing my hair out and I like to think it helped speed that process up. I wash my hair about three times a week and the bar lasted nearly 8 months! I have thick straight hair and though it didn’t help strengthen my hair it definitely did boost growth. Super easy for traveling too!

  • Kitsch is a great brand that sells hair accessories. I bought the satin heatless curling set. It did a great job curling my hair and was really easy to use. The satin didn’t crease or damage my hair. I enjoy this product.

  • My review is for the kitsch hair coils. I like these. I use these on my wet hair and my dry hair. They hold my hair back without it feeling tight, which helps with headaches. It doesn't leave lines in the hair even after leaving it in overnight. When you take it out of your hair it shrinks back to it's original size.

  • This is one of those brands that I wanna hate but love. Their face wash headband hair protector is amazing. Love their spa bags and the silicone heel sock. Oh and their hand glove scrubber is amazing

  • These products have transformed my hair. The shampoo and conditioner bars don't weigh down my hair and they are really great at removing the buildup. They even have a purple shampoo and conditioner bar. My daughter uses the clips and the heatless curlers and she's been super happy with those as well.

  • Recently got their extra large heatless curling set and I absolutely love it. It is super easy to use and the curls after I use it overnight look great! Still trying to figure out how to make the curls stay throughout the day, but otherwise I love this product.

  • I LOVE kitsch, specifically the hair accessories. My absolute favorite claw clips are kitsch, they’re reliable, stylish, strong, and will tightly hold my hair up all day long. I am also obsessed with the silk hair ties, I have been using the same ones for over a year to keep my hair up at night. They don’t leave creases on my hair and they don’t stretch out. Seriously, kitsch is it for hair accessories.

  • I like the eco friendliness of this brand and originally ordered to get the free draining caddy’s that come with it but the offer wasn’t added to my cart. When I asked the CX rep about this she said she has no idea what I was talking about so I had to go find the ad again and when I sent a screenshot to her they said they couldn’t honor it. That made me never want to order again. That said I do love my satin bonnet and can say I see a difference in my hair. I will not buy the shampoo or conditioner again cause I felt like it made my hair too heavy. The customer experience ruined the brand for me though. So I will not shop with Kitsch again

  • Very mediocre cheap products. This brand is too overhyped imo I was disappointed. I tried one of their exfoliating gloves for the first time and it ended up ripping after only 4 uses. And mind you they are charging around $10-$15 for it. I did not use the glove in a harsh way just for very basic body scrubbing. I have a couple of their hair clips too. They are okay nothing special....you can get recycled plastic hair clips from many brands and even from China now for cheaper. I have also heard anecdotally that their shampoos make some people's hair fall out so I am doubtful about this company's quality overall. I fear this is another greenwashed brand just with good marketing tactics. After my bad experience with their basic hair products I won't be trying anything else.

  • My comments are not about the products, but about the service. My very first(and only) order with this company online was charged to my credit card and the, to my surprise, their system cancelled the order. There were a number of items ordered. When I contacted them, they had no idea why. It took awhile to see the money credit back to my cc. This summer while I was travelling, I received a notification that a "subscription" was getting ready to be shipped. Knowing that I had NOT ordered a subscription item(s) and never having received anything from them before, I reached out to their contact us email. They could not find any subscription attached to my email. I even provided them with my work email. They assured me no subscription was found and it was likely a glitch that I received the original subscription notification. A few days later, I received another notification that my "subscription" had shipped. Again, I reached out to the contact us email and was now told that they found the subscription this time. (AGAIN) I did not subscribe or order this item! Now, I was told that my cc was billed. I gather the cc info stayed in the system from the original failed order attempt - although I don't know how or why? The response was - don't worry just ship it back when it arrives as a return....The item arrived yesterday, so I reached out to find out how to ship it back and get my money back...the answer was that they expect ME to PAY FOR SHIPPING the item back when this has been a series of mistakes and confusion on their part. It's always the same story..sorry we are a small business trying our best. HORRIBLE EXPERIENCE. The order that I did not order and was charged for is now going in the trash as shipping back will be about $20. They don't care that their error cost me money.

  • I own several of their products including the no-heat curlers that work really well in my hair! I also have their brush cleaner, shower cap, and towel headband which are also great and have an affordable price-point!

  • every beauty + hair tool you can think of under the sun for a reasonably affordable price. also made from eco-friendly materials? forehead kisses only <3