Everything I’ve purchased from Italic has been top notch. They seem to be living up to their promise of high quality. The prices are still kinda high though. That being said, if I am aiming to buy something I will get a lot of use out of where the quality makes a difference then they are definitely one of my first stops. I’ve only had one dealing with their customer support team (a free with purchase item on my order was out of stock) and they reached out to me to apologize and offered an alternative free item that was equal in value (and something I actually preferred luckily). All around I have a very positive view of this brand.
The clothes aren’t very size inclusive and all models they show clothes on are thin. So, if you aren’t a thin person, it’s not the best place to shop for clothing. I’ve bought a sweatshirt from them but nothing else in that department yet because of this.