Glossier reviews and discussion

4.2

85% of reviewers would recommend to a friend

Reviews mention

  • Effortless, intuitive application
  • Natural, dewy finishes
  • Compliment-magnet fragrance
  • Chic, memorable packaging
  • Sheer, low coverage base
  • Inconsistent pigment payoff
  • Fragrance longevity concerns
  • Fussy, fragile packaging

Glossier delivers a polished “no-makeup makeup” look, say reviews, with standouts like Boy Brow, Cloud Paint, Lash Slick, Stretch Concealer, and the wildly complimented Glossier You perfume; however, skincare feels basic to many and several formulas or shade ranges, pigment, and longevity draw criticism. Reviews praise easy application, natural finishes, cute packaging, and store experiences, but note issues such as reformulations (especially Balm Dotcom and You), light coverage, packaging flaws, and inconsistent product hits, making it a brand best for minimal, effortless looks rather than full coverage.

AI summary based on Thingtesting reviews

2,461 reviews and posts

  • I don’t have many complaints about this company. Super fast shipping. Good expletive with customer service and I really like their products. My favorite is the brow flick. Makes it so much easier to do them and have them looking natural

  • For someone like myself, Glossier is a great brand. Their makeup is minimal coverage with a natural finish and their skincare is really just the basics. Their online storefront has excellent customer service, their shipping is fast, and their website is streamlined. Given the quality of product you're getting, the prices are also incredibly reasonable.

  • I am a repeat customer of Boy Brow from Glossier. The product is well-designed and gave me the fuller brows I wanted.

  • Best eyebrow pencil and gel! Great choice of shades and it got me going for months. Good value for money!

  • Always finding the best minimal makeup here. Super easy and made for people who love a glowy no-makeup, makeup look!

  • I love the cloud paints. Easy to blend, great colors, and fun to mix. The skincare is a bit lackluster. I’ve had reactions to every skincare product I try, but I am very sensitive.

  • I’m in love with Glossier. Their hoodies are the absolute comfiest thing ever and I’m obsessed with wearing them! But don’t worry, I’m also obsessed with their beauty products. The You perfume is my FAVORITE! I wear it every day - it lasts and smells SO GOOD! I’ve also tried a ton of their makeup products and will keep coming back for more:)

  • The balm dot coms, lip glosses, boy brow, and body hero are the items I restock. Have tried almost every product, but those stand out the most and are unique to the brand.

  • This brand is incredibly hit or miss, but I give it 3 of 5 stars because their original, unscented Balm Dotcom is unparalleled. Nothing, not even Biologique Recherche's $70 BioKiss balm, can help with year round chapped lips like it can. Overall, it seems most people have one standout Glossier product they love, but the rest falls short. I also consider the brand overpriced for what it is.

  • I love this brand, it’s gentle and refreshing. Face wash is nice but not sure how effective it is.

  • I LOVE GLOSSIER PRODUCTS! It's great to prep skin with! i personally use their products underneath makeup and i always look so glowy! Highly recommend!

  • I really enjoy their smaller products, such as their lip balm and cheek tint. These are great to carry around in your bag and small enough to put in my wallet even. However I have also tried their cleanser and moisturizer and it didn’t impress me much. Just felt like their cute packaging got me.

  • This brand has pretty packages and prettier scents. It feels so good on my skin too, super hydrating and leaves me glowing.

  • Look, I have tried to switch to sustainable body products 100 times and I always come back to that sweet sweet smell of Body Hero. The body wash is like stepping into heaven. Perfect consistency + it leaves me all soft and cute. However, their Body Oil is a whole different experience. It's quite messy and the top kept unscrewing itself? Or, the spray pump would get stuck. I just wish they would come up with a refillable system for the body wash.

  • I've been a Glossier fan for many years and have watched their product line expand and change. Through that, there have been some really big wins and some misses. Overall, I've found the skincare products (especially the solution) to be lovely and work well. I also love the Glossier perfume. Most of the cosmetics (except boy brow) have been misses. The pigmentation and formulation of the eyeliners and eyeshadows have often been a little lackluster. Also, their products like boy brow and the mascara are nice, but similar products for much cheaper exist, just maybe in less cute packaging.

  • I love trying new beauty products. This brand seems innovative and different than others. It seems to be priced fairly. I recommended it to some friends and family already. I'm looking forward to trying more of the products!

  • I've really been a Glossier fan for years. I'm practically scared to go and see all the orders I've placed! The product that my hook to the brand is definitely the concealer. It's my go-to, which I've absolutely repurchased at least 10 times. I love that their products are hydrating and natural, while doing the job you expect. The second product that attaches me to the brand is perfume, which is my daily perfume. I like that they give a little discount when you buy bundle. One time I had to contact their customer support for their dewy primer and they were very nice and helpful.

    Feedback

    Still, there are some products that I don't really like, like the bar perfume that hardly smells like anything, or the eyebrow gel that's no better than a half-price one. I recently bought their deodorant which smells the same as the perfume and didn't like it so much. The packaging is painful to use (strange to say, but it is, with the contour of the stick being super scratchy) and it makes me smell not so good. Despite the hiccups, I'm still happy to buy from the brand and try new products. Also, I think their shipping could be faster, even more knowing that we need to pay for it most of the time.

  • Great brand overall! In-person stores are such a fun experience, and their products never miss. My mom switched from her tried and true perfume to theirs because of me, and now it's her staple scent.

  • Love the whole experience behind Glossier. Going into their stores takes you into another world.

    Feedback

    My favorite product is the brown mascara - the perfect no makeup makeup mascara!

  • I was a big fan of Glossier back when they first blew up (2017ish) but now, I just feel like they've fallen behind and many other brands have outdone them. They still have great branding and looks, but the products are really so-so, and the price is affordable, but the quality is not good.