Function of Beauty

Function of Beauty

Function of Beauty reviews and discussion

3

41% of reviewers would recommend to a friend

Reviews mention

  • Amazing customizable hair products
  • Personalized scents and fragrance options
  • Wide scent and color variety
  • Affordable and effective booster treatments
  • Terrible customer service experience
  • Unexpected charges and subscription issues
  • Ineffective products for some users
  • Hair damage and loss concerns

Is Function of Beauty good? Reviews suggest mixed opinions. Many appreciate the customization and personalized scents, which are often highlighted as a strength. However, customer service issues and unexpected charges are common complaints. Some users report ineffective products and hair damage, making potential buyers cautious. Overall, while the idea of tailored hair care is appealing, the execution appears inconsistent according to reviews.

AI summary based on Thingtesting reviews

362 reviews and posts

  • I do nottttt like this shampoo. I bought the Bond Repair Custom Shampoo for Wavy, Damaged Hair from Sephora during a sale, so I got it for $12 (11oz size) instead of $24. I also added Frizz Genius, Color Savior, and Moisture Shot concentrates, which I got for $2 each (instead of $4). I am very glad I didn't pay full price for it. Firstly, you need a lot for it to lather properly, so the bottle won't last very long especially if you wash your hair more than twice a week (which I usually do - but by day 3, usually I have to dry shampoo my hair). Also, there's something nice about a bit of lather when shampooing your hair, so I certainly miss that. Second, it has no scent, which I think would be nice (even faint is fine, but no scent?? I want to smell GLORIOUS after my shower!). Thirdly, my hair is still very dry, and I do not see any signs of damage repair. I also feel like this shampoo makes my hair even more wavy and frizzy (my hair is normally very thick, medium/long length, formerly bleached, and usually has a gentle wave). It just doesn't feel nourished after using this. Lastly - at first I thought the bottle/dispenser was cool, but now, I am over the novelty of it. The top gets a bit icky if you don't rinse it off completely afterwards. Pics below.

  • Absolutely horrible, I canceled my subscription and some way some how they still sent a delivery and charged my account. You can't get ahold of anyone. I tried to email. I tried the chat option and nothing. Do yourself a favor and don't get tangled up in this company.

  • Get the shampoo and conditioner and you won’t be disappointed.

  • These worked so well and mad my hair very soft

    Received a free product from Function of Beauty
  • I received the bottle a little spilled, but that could be from traveling rather than the bottle. When cleaning off the bottle, the next day I still could smell the shampoo. The shampoo scent is on the stronger side, so I made a joke saying you can leave it next to you in your room as a candle. I do like the scent even if it is strong, because it smells of citrus with peaches. When applying the shampoo to my hair, it gives some bubbles but not too much that it will get into my eyes and tingle or burn them. The first time I decided to not use the extra serum they put in the shampoo, to see different results. I noticed my hair in both felt soft on my ends but with the hydration booster shoot included my hair also gave a gloss effect. When washing my hair out from the shampoo, I can smell the fragrance from the shampoo for two days. The only thing is I learned to use rosemary shampoo on my scalp, and then the rest of my hair the function of beauty shampoo because this method leaves my scalp not itchy. This only happens to me since I have eczema dermatitis on my scalp, which likes to one day fine and then the next time flare up of flakes. My scalp wasn’t thrilled with the fragrance. I had in the past fragrance didn’t make flakes appear on my scalp, it was just strong.

    Influencer for Function of Beauty
  • This hair. Caroline is amazing. I love the pink bottle set and I have tried the shampoo conditioner and leave in conditioner and the trio altogether is amazing. My hair has never felt softer after using these products.

  • The shampoo and conditioner were underwhelming in their performance - way too many other product lines out there at similar price points that perform better.

  • a good solution in a pinch but I have since found hair care products that I like more- I do not love the wavy hair mousse for my wavy hair but the shampoo and conditioner were fine, have not bought since the rebrand/packaging change though

  • While i love the product and think it can do wonderful things for your hair I do find it inconvenient that you cannot just walk to the store and pick some up.

  • I have used their wavy hair shampoo and conditioner for the last 4 years. I love the way it helps my hair become wavy and soft. I love the fact that I can customize each bottle to best suit my hair goals.

  • After hearing a lot of great things about their customized hair products, I was excited to try them out for myself. Even though I customized my products to be moisturizing, the shampoo and conditioner I received left my hair feeling dry and stringy. I did love the fact that you could customize the scent of your product and hope that more companies may offer this in the future, but the products themselves were sub-par, at best.

  • I love this product. My hair is naturally very curly and never in my life have my curls looks so defined. The online quiz is super easy and I always receive my product quickly. The only drawback of this product is the scent/color range. I wish the brand offered more natural scents/colors, but c'est la vie!

    Friends with Function of Beauty
  • This system has done such wonders for my hair! I started with damaged hair and my hair is slowly becoming more and more healthy each wash

    Feedback

    My hair has never been more, smooth, soft, and damage free than when using these products

    Friends with Function of Beauty
  • Love these products ! I have very oily hair and always struggled to find the right shampoo. With this one, on the other hand, the texture and smell is wonderful. No more oily scalp for the win.

    Feedback

    To be able to order one shampoo without the conditioner and vice versa.

  • I loved Function of Beauty! I tried got to choose all the attributes of my shampoo-- I wanted volume with shine and split-end repair. I also got to choose the scent and the potency of the fragrance, which was amazing because i loved heavily scented products! The shampoo and hair mask worked beautifully! My hair was voluminous and shiny and the simplest packaging looked lovely in my bathroom.

  • I enjoyed the products I received. I love the ability to customize the product to your liking based on your hair type and/or concern. It definitely worked wonders on my color treated hair.

    Influencer for Function of Beauty
  • Pro: -Customization: Cool scents, choose your own scent level, Cool color options and packaging -Convenience: less time searching for specialized products for my hair type Cons: -Expense: Three 16oz products (Shampoo, conditioner, and go wash) cost $79.98 pre tax - Slow shipping: I ordered March 26th, it shipped March 9th The quiz is fun and I appreciated that they do the hard work of selecting proper products for your hair type. I’ve used the product once and it left my hair hydrated and smelled great. I’ve used cheaper products and gotten similar results. I’ll see if I see any additional benefit with longer term use. I’m not sure if I’ll order again, especially with the recent price increase. Unrelated, they shipped me 3 pumps, but only one straw attachment. :(

    Sale or special offer
  • I first ordered in late October 2022. My order didn’t arrive on the expected delivery date of 5th December and I could see by the tracking it had not left the USA and the last update was early November. Customer service confirmed this order got lost in their post and offered me either a refund or replacement and I chose a replacement. Thankfully this order arrived in January 2023 but unfortunately it arrived without the free gift I was supposed to receive with my original order. There was a promo at the time of ordering. So that was disappointing. Have only used once. Can’t comment on quality yet but I did order the strongest scent of floret and coming from a person who finds strong smells overwhelming, the strongest scent is not very strong for the floret scent.

    Feedback

    I think the packaging could do with some of the cardboard packing paper to avoid the bottles moving in the box in transit. The bottles do not come full, even when you put in the pumps. See photo below of bottles after one use (bear in mind I have fine hair and wouldn’t need a lot of product typically). I was gifted a voucher for the brand hence why I placed the original order. I wish I did receive my free promo gift though because I ordered at that time specifically to get the free gift. :( I’m not sure if I’d recommend to anybody outside of the USA yet considering my parcel got lost within the USA and it took a second parcel to make it to Europe and customs in the Netherlands. The floret scent is nice if planning to order. If the products are outstanding and good for my hair like the Kérastase / olaplex products I would consider repurchasing if I feel they are worth the money. I have not noticed a difference upon one wash but hopefully with time I’ll see a difference as the premise of custom hair care is interesting. Will update review in time.

  • My hair was dry and brittle and no volume. No matter what I used my hair never looked healthy and clean. I have used it twice already and I am loving it my hair is soft, shiny, and bouncy.

    Feedback

    I wish I can get my frizz under control but I think it's caused by damage and I am hoping with continued use I can get it less frizzy

  • I love my shampoo and conditioner. The things that I love about this brand is that firstly, it caters to your hair type, you get to pick what you want the products to do (such as anti-frizz, colour protection etc and then you get to pick the scent and the strength of the scent) I went for the sugar & spice(d) with strong scent, which I absolutely love.