My first impression of Floom was in having to cancel my order because the recipient was going to be traveling out of town on the delivery date. Floom customer service was prompt and friendly, and after confirming the florist couldn't reach the second address, refunded my order. Trying again, the flowers arrived at 3pm on the delivery date. They came boxed for protection and with my note hand-written. The flowers themselves were of a nice quality, and both the recipient and I were pleased with the quality. A good experience supporting a local florist through Floom!
Feedback
Some sort of text notification that the flowers were out for delivery might be nice, if feasible, though they ultimately arrived on time.