3.4
64% of reviewers would recommend to a friend
Bath & body works
3.4 • 47 Reviews
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3.4
64% of reviewers would recommend to a friend
Bath & Body Works draws polarized reviews: the brand delivers crowd-pleasing, nostalgic scents and richly textured body creams and candles that create instant ambiance, but fragrance strength and longevity vary and ingredient concerns recur. Reviews praise seasonal candles (Mahogany Teakwood), aromatherapy lines like Eucalyptus Mint, and gifts, while citing overly strong or headache‑inducing scents, short-lived body mists, inconsistent product quality, and messy or fragmenting creams like Dark Kiss.
AI summary based on Thingtesting reviews
1y ago
Tried them for a bit—they have lots of different scents and varieties. If you like trying new things, there’s plenty to choose from. The fragrances are fun and last decently, not too long though. Affordable and great for everyday casual use.

I enjoy bath and body works for its nostalgia factor- I have great memories of shopping there with friends in the mall and smelling everything, and love their sales. But the scents are pretty mediocre and same for the product quality

The fragrance is so light and refreshing, perfect for everyday wear. What I love most is how long-lasting it is—no need to keep reapplying all day. If you’re into floral, sunny scents that aren’t too overpowering, this one is a must-try. 🌻

I am not the biggest fan of bath and body works but that has nothing to do with their products or quality. I am more of a clean product type girl (when possible). BBW always has a great selection, and amazing sales. I shop here often for gifts for others. When I shop for myself I typically stick to their aromatherapy line, which I give a 5/5

I love the aromatherapy line! I got them for Christmas last year and still use them when I want to have an at home spa day

3y ago
The beard and scruff cream is so soft and lightweight. It gets absorbed into the beard and skin easily. It nourishes the skin and leaves the beard soft. It also has a great fragrance. It not overpowering and harsh. Its subtle and delightful fragrance with shea butter. It doesn’t stay for a long time though. Need to reapply more often.

1y ago
Cheap overrated scents that will overpower any space. Why buy 10 of them when you can purchase one quality scent? Just tacky! The washes cause ph imbalances in women, the candles give off toxic fumes.
I like their reward system because I get free items. However they aren’t the cleanest products so I decided to stop buying the brand and use up what I have. I think there are better for you brands out there that are around rhe same price
Back in the day
1y ago
Love Bath & Bodyworks! I purchase a lot for my daughter. Especially for Christmas & birthdays. But she does have certain scents that she has year round. They have excellent sales. I still am using the Christmas scents in February! Love them! I feel like they have great & competitive pricing & you get quite a bit for your money. Their Black Friday was amazing! Lots of new products to try & their candles smell so good & plugins are adorable! Love their themes & the fact that our home smells so good!
A hit & miss with their products. Love the smell of the body care range but it does not last a long time. Have been a long use of the three wick candles too, but frankly have been looking out for cleaner, non toxic alternatives now. Still like their wellness range, smells great. But all in all, nothing great.
Quality for their products has gone down SEVERELY and the prices for them now are insane. The only reason I go now is for cute sanitizer holders and candle holders. Other than that, I pass up the store a lot more frequently now.
Bath and Body Works is the go-to place for affordable home and body scents. However, I wish that they took in mind their ingredients. I would shop there more, but I am just concerned about the complex ingredient lists and synthetic fragrances. I have a couple candles and they smell lovely, but I won't be shopping there frequently.
3y ago
While I love their winter candy apple scent, I try to stay far away from this brand. I am just not a fan of their ingredients and toxicity.
Eucalyptus mint is very relaxing! I wish it was slightly cheaper, but I'd buy it again!
i’m obsessed with their candles especially the Mahogany Teakwood (it smells like Abercrombie and Fitch), they have gift sets which is perfect especially for Christmas. I also love their hand sanitizer but i’m not 100% sure that it kills bacterias.
I’ve been a long time customer. Every new season I’m right in there purchasing my favourite seasonal scents. Although I have avoided going for about a year now, I don’t know what changed but all of a sudden anytime I lit a b&bw candle, it gave me an instant migraine. Plus, the last few times I did go-3 different locations, the customer service was not great. 9/10 they are friendly and helpful, but I deffinitly got some weird vibes, which also turned me from wanting to return.
They always have the cutest designed things. Air freshener plug ins hand sanitizer holders etc etc & so many to choose from. Alot of their stuff smells really good but a lot doesn't. They are way too pricey for such basic products though, have to catch a good sale otherwise I don't buy from there often.
The scents of the body products don’t last long but there’s a variety of scents and products. The candles make great gifts.
It’s okay, it’s not as amazing as it was when I was a teenager and walking inside gives me a headache now. But they do have some great scents still. The return policy has been really great though.