4.5
90% of reviewers would recommend to a friend
Away
4.5 • 1,378 Reviews
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4.5
90% of reviewers would recommend to a friend
Away earns strong reviews for durable, lightweight hardshell luggage with smooth 360° wheels, smart interiors (compression panel, mesh divider, laundry bag), and standout customer service with an easy, often-praised lifetime warranty—yes, it’s good and it works for frequent travel. Reviews also flag weaknesses: shells scuff and scratch easily (especially light colors), some wobble or sticking in the telescopic handle, zipper or interior-clip failures on occasion, and the ejectable battery’s limited usefulness due to airline rules and occasional fit issues.
AI summary based on Thingtesting reviews
I love my away carryon - it fits so much and I love the color wave it comes with!!
As malas tem um design super sofisticado.
I researches a lot before purchasing my Away Bigger Carry-On. I've had it a few years now and it's still holding strong. Highly recommend doing the monogramming to make it extra special. I plan on buying my boyfriend his own for Christmas (tired of sharing mine haha).
We love our Away suitcases! We have multiple sizes - from the carry on up to the large one. I love that the smaller ones nest inside the large one - makes storing them so much easier. These bags have traveled thousands of miles (multiple trips to Europe and Asia, as well as domestically) and barely a scratch on them. The charging battery on the carry ons is super helpful too. They zip up really well and the wheels are great - very seamless for trudging through airports with kids.
Good customer service. Nice options for color, sizes and accessories.
3y ago
The product itself is great, I just hate the hard sided luggage has to lay totally open in a hotel room. It takes up so much space. But the product is great, it's held up well, and I love the color options!
3y ago
Pro tip - the larger carry on is the exact perfect bag for traveling all over japan, fits on train overheads and domestic flights and tucks away neatly everywhere. I know a lot of competitors have popped onto the field since Away launched but mine have been dragged across cobblestones and up stairs and it just keeps going. its a little scuffed but the wheels haven't had any issues and still glide exactly as well as they did when i first bought it. In fact we've been so happy with it we bought another one for a recent trip and my sister saw mine when we were traveling together a few years back and immediately got rid of her old one (which she'd carefully chosen) and replaced it with her own away bag. The structure of it works well with cubes or without and it fits a TON of stuff, I've absolutely overstuffed it several times and its never seemed to be affected poorly by it. I looked at the competitors before buying my new bag and didn't see any reason to switch aside from some marketing buzz. The recent update to the suitcases is very small but they made some nice quality of life improvements that I definitely appreciate.
Good luggages but at a large price point. Every additional feature is another substantial price increase which I was not a fan of. I bought a 26 inch check in size as a gift and the recipient loved it. The color choices are beautiful. Personally, opted for BEIS luggages for myself and found them to be a better bang for your buck!
3y ago
I swear by Away luggage. I have the full-size and carry-on luggage, and their backpack and love them. I love how well their products work with one another and how well thought out they are. I have used the portable charger it comes with on every trip. Highly reccomend!
I’ve had my suitcase for 4 years now and it’s held up great. A few scratches from having to check it but otherwise like new. It also really helped me get more efficient with packaging.
The expandable carry-on is a must for any kind of trip. It's truly magical for over-packers; I took it on a month long trip and was constantly amazed at how much clothing can fit.
3y ago
My brother got me the carry on for Christmas and I am OBSESSED. It is so spacious, sturdy, and good quality. I can’t wait to buy the bigger carry-on!
These are the only suitcases I use, I love the quality, and the customer service is great. I believe they are a relatively affordable price in the world of suitcases!
3y ago
High quality roller bag, but a little pricey for what you get. It is no frills and basic, but quality.
I had the bigger carry that was 3+ years old. The zipper broke and they replaced it with a new one in store no questions asked. For that it was worth the price
Pricey and I don't find the look n feel of the suitcases to be anything special (quite cheap looking if you ask me), but their main selling point is their lifetime warranty, which I have used and they sent a new suitcase which was awesome.
I bought my luggage about five years or so ago and it is still thriving after being with me on so many international trips! This luggage rolls so smoothly everywhere and holds so much stuff! We usually travel during a time where we need to pack multiple thick winter wear and I’ve managed to pack enough outfits for about 10 days worth in the winter! You just jam pack that baby and then it all gets compressed nicely. It has been tossed and thrown around after being checked in and though it has gotten dirty, there’s no major damage to it. Well worth the investment, since it’s not cheap! The only part that I don’t care for is the battery it comes with. You do have to take it out as a carry on or checked bag, and I feel like there’s bigger portable batteries I’d rather use, but eh!
Durable and stylish products. I own their roller bags and backpack. Love the products!
3y ago
My first Away suitcase was gifted to me by friends for my birthday and at first I didn't think it could possibly be worth the money but I travel a lot and this bag holds up! I can fit so much in it and the compressor helps a ton to keep everything in place. Since then, I've purchased 2 other bags as gifts to pass it on and they are also very happy. The lock feature gives a sense of privacy even if the bag is stored in the airplane overhead. I also had an issue with my bag after about 5 years and Away sent me a new one with no issue.
Love my away bag. Great quality and sleek looking. Maybe a little pricey but I think worth it