4.3
94% of reviewers would recommend to a friend
Tuft & Paw
4.3 • 19 Reviews
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4.3
94% of reviewers would recommend to a friend
Tuft & Paw earns positive reviews for stylish, well‑made cat essentials that often work as promised—especially the Cove litter box and Really Great Cat Litter, which reviewers describe as low‑dust, low‑tracking, odor‑controlling, and easy to integrate. However, reviews also flag steep pricing, occasional product issues (Milo tower stability, toy snagging, oversized window‑ledge blanket), mixed pet enthusiasm for some toys and litter, and at least one report of poor returns handling.
AI summary based on Thingtesting reviews
4mo ago
This is the best litter I’ve tried. My cat is allergic to dusty litters, and these low-dust pellets are perfect. The larger pellet size keeps tracking to a minimum, it’s natural, and it clumps reliably. I use it with two Cove litter boxes — the included scooper works great with the larger slits. Highly recommend! I also love how easy it is to track the subscription service, with texts that inform you of your upcoming order.

Verified purchase
5mo ago
Although I think the window ledge is great, the blanket they sell to go on the ledge is several inches too large on all sides. It is larger than the one photo they show on their website. The customer service I received in my attempts to return the blanket were awful! Response time took over a week and their chat system is just the slow email response. There is no return information provided on the website and they would not give me that information because I no longer had the original packaging. They also challenged my saying it was not like their website photo. Despite the product being the wrong size, they would not accept a return and sent me well drafted responses that apologized for my ‘customer experience’ but never took accountability or ownership or responsibility for the product misinformation and incorrect sizing. Fortunately, credit card companies do not tolerate misleading information when selling products and I will look to them for the credit that Tuft and Paw refuses to provide. I would not recommend purchasing from this company that does not stand by their products and is not customer focused. Their handling of problems and returns is unsatisfactory. NOTE ; Tuft and paw says they will post reviews immediately however mine is not posted. They also say they have a money back guarantee. https://www.tuftandpaw.com/collections/modern-cat-furniture/products/cloud-nine-window-hammock?variant=39697844273225

8mo ago
I own both styles of puffy cat beds as well as the window perch and my two cats literally just cycle through all of them throughout the day. I was taking a risk purchasing these because there are certainly more affordable options out there, but their stuff is modern and cute, and the quality really speaks for itself.


I first saw this brand during covid on an Instagram ad. I ended up buying the bamdoll, cuppa tea, and topo toys for my cat because they were the most aesthetically pleasing toys I've seen. I was really impressed with the branding and aesthetically it's spot on.
Feedback
My cat loved the toys when we first got them, but I've found she lost interest quite quickly (like after the first day when the cat nip wore off). While I love the look of the topo toy, her nails get caught in the sheepskin which is a little concerning. Dousing the toys in cat nip seems to keep her engaged!

4y ago
Feedback
Tuff + Paw makes creative and innovative products for cats. Each item is carefully considered from the point of view of cat comfort and care. I have cove litter boxes for my cats. These are designed to provide privacy for cats. I use the Really Great Cat Litter and recommend it highly. It is flushable. Odor is minimal. My cats took to it immediately. I have a Nuzzle bed which is well loved. A Floof blanket is on a window perch and is appreciated. A Floof cushion is moved around for cat comfort. We have a Tab scratcher too which is being accepted. Great products, great brand!

4y ago
In my “litter lab” (yes, I’ve tried them all!) this litter covers all the bases: dust-free, light weight, odor-free, delivered to my door, little to no tracking….and my cats took it no problem. I can manage my online account and set my delivery date for exact number of bags needed; online customer service super helpful ( it’s a real person who responds!).

4y ago
I could tell you how much I appreciate the goods I’ve purchased fro tuft + paw (including elevated food bowls, scratching post, litter box and fluffy cat bed) but my cats are more discerning and should have the final word. They LOVE the stuff. Good quality, great look, and cat approved. Worth the price.

4y ago
I love this brand and have purchased several items, including a subscription for their cat litter (the only litter I've used that 100% DOES NOT TRACK.) Yes, it is an expensive brand, but I feel you get what you pay for. And I feel strongly about supporting local business instead of cheap imports. The customer service is also first rate and super responsive.

4y ago
I have been a fan of Tufts & Paws for the past 3 years. Probably the two most used and loved items have been the Milo and the Cloud Nine Hammocks. I also have 2 cove litter boxes, 4 Cloud Nine’s, 2 Floof blankets, the Milo, 4 little dip, 2 fish, 1 salmon cut, and two “trees” older/bigger than the Frond but no longer made. It fits my style and I am so glad they exist.
Feedback
I echo what everyone else has expressed - it is extremely expensive and limits my ability to buy more at this time. My cats LOVE the Milo so much that the pole quickly lost the stability of the connections on both ends.

4y ago
I have purchased several things - cat litter, sleeping beds and hammock, toys - my cats love every single one from the moment I open the box (and the box is also appreciated of course). All the products are exactly as described on the website, shipping is super fast.
Feedback
This is one of the few brands where cat products are not bright or pastel colors like pink or green and have a mid-century look to them. The products are high quality and cats love them.

4y ago
Honestly the some of the most beautifully cat thing on the market now. Everything I’ve gotten feels very sturdy as well and like it will last a long time. My cats also really enjoy what we have!
Feedback
I don’t know how to justify the price of most of the things. I would like to know more about the materials and where they are sourced as well as the working conditions of the factories involved. There also was a LOT of styrofoam with one of my orders and I feel like it was unnecessary to use styrofoam.

does your cat litter find its way out of the litterbox and go everywhere? couldn't be me because seriously, this cat litter is the best and i know it's expensive but i SWEAR BY IT.
The cat litter is some of the best I have ever bought. Non scented which is huge for me. The litter clumps as it should and its completely odorless. I also found that it makes less mess than other litters. No dust either which automatically is +1000 points!! Will be using this brand moving forward!
Got the litter with a coupon deal to try it out. I liked the lower dust experience, but my dog was VERY interested in eating it (moreso than normal lol). Cat seemed meh about it. She used it, but I don’t know that it was her favorite.
By far the nicest and least-eye burning cat products out there. They've really cornered the minimalist-scandi-natural wood area for cat furniture and toys, but they're INSANELY expensive. Really only worth it for very specific needs or wants (in my opinion) because of the high price point.
Feedback
Just too expensive for what it is. I love the aesthetic but can't justify the price 9/10 times.
4y ago
Wildly expensive, but absolutely the nicest looking cat stuff out there. Some of the smaller items can be worth a rare splurge.
We have two of their Cove litter boxes for 2 cats and they're great. They look sleek and do the job. Some litter does make it out of the box, inevitably, from cleaning them out and the cats stepping out but nothing unmanageable. I haven't owned another litter box so nothing to compare it to. Cleaning it isn't fun but I imagine that's the same for all litter boxes :)
4y ago
I first saw the Cove litterbox from Tuft & Paw. It was pricey but was exactly what I was looking for so I bought it. My cat loved it and it solved several problems with litterboxes that I had from previous purchases elsewhere. This was the one! I decided to try their litter also, Really Great Cat Litter. As with litterboxes, I had been searching for the 'right' litter. This cat litter was a hit! I was so impressed that I bought a second Cove litterbox to always have a clean one to switch to. The only reason I did not give Tuft & Paw five stars is due to the higher pricing. I have found the staff friendly, helpful, and genuinely concerned about providing quality products for our precious cat children.
4y ago
I have started using the Really Great Cat Litter and it is the first litter I've used that is dust free. Really. Also very low tracking. A little pricey since I have multiple cats, but worth it to avoid the dust clouds. I have my eye on a few other items as well. The cat beds look great.
Feedback
I would definitely recommend the Really Great Cat Litter.