The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Ingredient-transparent formulations
  • Clinically effective actives
  • Minimalist, fragrance-free options
  • Wide, customizable range
  • Occasional sticky textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing layering for beginners

The Ordinary earns strong reviews for being effective and ingredient-focused: many users report clearer, smoother, more hydrated skin from staples like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinoids, vitamin C, high-percentage acids) can irritate or be too harsh, results can be hit-or-miss by product or skin type, and the range can be confusing without research.

AI summary based on Thingtesting reviews

2,506 reviews and posts

  • The ordinary makes a customized skincare routine affordable for everyone! I truly love these products and that thanks to the price, I'm able to create a routine that works for me.

  • I use this brand's hyaluronic acid and it is really improving my skin. I love the clean ingredients and packaging.

  • The Ordinary has great products at a great price point. Overall I love the products, but haven't found anything exceptional yet.

  • Hasn't done wonders for me like others seem to experience. But, I keep trying new products because there is so much on offer and it doesn't break the bank to buy a small bottle to try. I do however love the AHA berry mask, and the glycolic acid. The small bottles can last 1+ years if used only a couple times a week/month - a little goes a long way. Roomate swears by the niacinamide, moisturiser and vitamin C. And she looks good!

  • The niacinimide and zinc and the glycolic acid toner cleared up years of acne that nothing else could. I attribute all of my confidence in my 20s to The Ordinary.

  • The best bang for your buck! I haven't tried all of The Ordinary products but I'm addicted to the Hyaluronic Acid serum and Multi-Peptide Serum. They are simple and clean, nothing weird or smelly!

  • Good products at great prices. A little confusing if you're not really well versed in single actives in skin care. Definitely a learning curve.

  • The Ordinary products are great at first glance and are at an incredible price point. However, the products could be easily misused as they don’t provide a lot of direction or clarity on use.

  • I use the niacinamide almost every morning, love how cheap and simple it is and it makes a different in my skin. Definitely helps prevent breakouts, but have to use with sunscreen

  • Great products at a great price point. There isn't much more to say than that! I love that the products come in nice, sleek packaging that makes them feel a bit more high-end. I frequently repurchase the Granactive Retinol Emulsion and it has been a staple in my skincare routine. Skin is significantly softer and the appearance of fine lines are diminished.

  • Great staple skincare brand I saw this brand all over social media so I had to give it a try Love the minimal packaging that is gender neutral

  • I’ve used The Ordinary for many years. The range of products! The pricing! The accessibility. Can’t be mad at it. Just pick something and try it.

  • High-quality ingredients at rock-bottom prices - respect the push to make effective skincare accessible! I've tried several of their products and all are great, there's very little need to get comparable products elsewhere.

  • Quality product, but nothing outstanding. Priced right, but you get what you pay for.

  • Really simple and ingredient forward. I really appreciate that they don't flex on packaging and branding and focus on the skincare. Some research and trial and error is required to see what works for you, but once you find your routine you can beat the price point and effectiveness.

  • The Ordinary is a skincare brand that has transformed my skincare routine in the most remarkable way. Their straightforward approach to skincare, backed by science and affordable prices, is truly refreshing. The extensive range of products caters to various skin concerns, and the minimalist packaging reflects their focus on substance over style. The high-quality and effective formulations, often containing potent active ingredients, have helped address my specific skincare needs, from acne-prone skin to hyperpigmentation. The transparency in ingredient lists and the absence of unnecessary fillers or fragrances make The Ordinary a trustworthy and accessible brand for skincare enthusiasts. With visible results and a commitment to simplicity, The Ordinary has earned a permanent place in my skincare regimen.

    Influencer for The Ordinary
  • I have to be careful which products I get from here. The simpler formulas work great, but I've noticed with the more complex emulsions etc, I usually break out or have some sort of reaction.