They have a spectacular product. Unfortunately, the courier company you work with is always late. I placed an order on July 5th. The courier brought it to me on July 18. I was already on vacation, and since the courier service did not accept a change of address, we agreed that I would send the order back and you would send it to the vacation address. On July 23 I had an email from the courier saying that they would pass between 10 a.m. and 8 p.m. Of course, no one came. On July 24, they informed me by email that my shipment was delayed. Therefore, a purchase made and paid for on July 5, 20 days later, has still not arrived to me. I buy a lot online from businesses like Zubi, Rita Von, Oglez, Counting Clouds, Bitrix, Cristina Oria and a long etcetera, but something like this has never happened to me. On the day I write this review, August 7, I still have not received a refund for a purchase made more than 30 days ago and never received. It is a shame that such a good experience with your products is tainted by transportation. It is inconceivable that a purchase takes so long to arrive. I hope you consider changing courier companies. Thanks for reading me
