Remi reviews and discussion

4.6

87% of reviewers would recommend to a friend

Reviews mention

  • Comfortable custom fit
  • Thin low‑profile design
  • Noticeable jaw‑pain relief
  • Helpful impression guidance
  • Inconsistent product durability
  • Occasional fit inaccuracies
  • Lengthy production delays
  • Hard‑to‑cancel subscription

Remi earns mixed reviews: many say the custom night guards work—reducing jaw pain, morning headaches, and grinding—while fitting thin, comfortable, and secure, with options for upper/lower and thickness. However, reviews also report serious weaknesses: long production/shipping delays, inconsistent fits or durability for heavy clenchers, and aggressive, hard‑to‑cancel subscription practices with poor or unresponsive customer support.

AI summary based on Thingtesting reviews

776 reviews and posts

  • Tried a few night guards before, and this one is the most comfortable so far. Not bulky and helps with grinding.

  • I appreciate that the process can all be done from home. The guard arrived well packaged, and the fit was accurate on the first try.

  • The fit was better than expected and it’s comfortable enough to sleep with all night. My teeth feel less sensitive in the morning.

  • Didn’t realize how much I was clenching my teeth at night until using this. Waking up with way less jaw tension now.

  • Comfortable, durable, and effective. I’ve tried others before and this one is by far the best.

  • Easy process and great results. I grind heavily and this has really helped protect my teeth.

  • Remi makes a very good, very affordable product. But what really sets them apart, for me, is their stellar customer service. Every representative I've interacted with, whether by phone or email, has been incredibly helpful, friendly, and professional. Gold stars across the board!

  • I am in the process of taking dental impressions for a night guard to help with jaw pain. The process is simple & Remi have very clear instructions plus a step by step video to help you. Please do not be put off if your dental impression is not to good at your first attempt, Remi’s customer service is excellent & I am truly impressed. They are the best. They are so understanding & I feel the Remi team are totally there to assist you. I was so pleased I chose Remi to help with supply my night guard.

  • So far, Remi's customer service has been unmatched. From fast shipping to detailed step-by-step instructions, they've been there every step of the way. I had trouble getting my impressions approved so I scheduled a Zoom with one of their dental specialists - they offer a ton of time slots for convenience. They specialist was very pleasant and walked me through the whole process! Very excited to receive my night guards.

  • I admit I was skeptical going into the process based on experience with my dentist's office. However, I have been so happy with the process, the support, and the overall quality. The support they provided to ensure the right fit was great. My upper fit wasn't easy because of my extra bone structure, but they were very supportive during the live call, and we got it right.

  • Easy process and great results. I grind heavily and this has really helped protect my teeth.

  • Very Satisfied! It stays in place all night and has reduced my jaw tension significantly.

  • I love Remi and have been using them for years! I love that you can customize thickness of your night guard, and customer service is always very quick to address any issues. Such an affordable price for what you get- can’t even imagine how much money I would have spent at the dentist by now. I recommend Remi to everyone and will use them forever!

  • I bought the custom night guards to help with my extreme clenching at night since getting extensive dental work done. My whole experience with Remi and their customer support has been great (and I have to admit I haven’t been the easiest customer hahaha). They were quick to respond, usually by the next day, with any questions or concerns I had. Upon them receiving my impressions, I was told they couldn’t get a good enough mold from my bottom teeth, so they’d send me two upper guards instead. However, I reached out to let them know that I had just gotten my bottom permanent retainer off, and was really needing the bottom guard to double as a retainer to keep my teeth in place, and they were completely understanding and helpful about it. They ended up sending me another impression kit to redo my mold so I can get my bottom guard too! I just received my upper guard, and the difference is already night and day with my clenching after 3 nights of use. Thanks for all you do, Remi team!

  • Helped a lot with my clenching at night. My teeth feel protected and I can tell it’s doing its job.

  • I’m writing to voice my appreciation for the exceptional service provided by Remi’s Team. The team is prompt to respond to any questions, professional and efficient in resolving concerns and respects their relationship with customers.

  • Super easy to get used to. I was worried it would feel bulky, but it actually feels pretty natural after a couple of nights.

  • Helped reduce my morning headaches a lot. I didn't realize how much I was clenching until I started using this.

  • Custom made night guard seems to be the same as the one I’ve gotten from my dentist, only less expensive and easy to replace. Nice fit.

  • I have seen the Remi ads many times, and since my dentist confirmed that I grind my teeth, I knew I needed a night guard. Even with insurance, the dental office price was quite high, so I finally placed an order with Remi. I opted for standard shipping, which did make the process a bit slower, but I was in no rush. When the impression kit arrived, I followed the directions carefully. For some reason, my top impressions didn't turn out well, but the bottom ones were perfect. This actually worked out for me, as I prefer wearing a bottom guard; I find it feels more secure. I mailed the impressions back and, again, waited through the standard shipping period. Once the two bottom guards arrived, they felt a bit too tight, so I contacted support. I discovered that soaking them in 180°F water made them just pliable enough to fine-tune the fit, which corrected the tightness perfectly. I also found the initial taste of the material unpleasant, but soaking them in a mixture of white vinegar and water easily fixed the issue. I am very pleased with the final result. These are much better than the "boil-and-bite" sports guards, which are great for athletics but far too bulky for sleeping. I’ve already signed up for the 6-month replacement subscription and would definitely recommend Remi—provided you're willing to make those simple, easy adjustments for a custom fit if needed.