Remi reviews and discussion

4.6

87% of reviewers would recommend to a friend

Reviews mention

  • Slim, comfortable custom fit
  • Clear, helpful impression guidance
  • Dentist-comparable build quality
  • Noticeable grinding and pain relief
  • Inconsistent fit and bite alignment
  • Thin material wears for heavy grinders
  • Occasional plastic taste residue
  • Rough edges and high gumline

Remi earns mixed reviews: many say its custom night guards work—reducing grinding, jaw pain, and headaches with slim, comfortable, well‑fitting guards—while others report serious issues that make the brand hard to recommend universally. Reviewers praise snug, durable, dentist‑comparable quality and an easy at‑home impression process with Zoom guidance, but cite recurring problems such as long production delays, subscription and cancellation frustrations, sporadic non‑responses, occasional misfits or thin durability for heavy grinders, and wrong or missing orders.

AI summary based on Thingtesting reviews

676 reviews and posts

  • I have been a Remi customer for over a year now. I have severe TMJ since I was a teenager. I have been through all sorts of mitigation including thousands of dollars in various night guards from dentists, dental specialists, and other doctors. I have been medicated and treated in more ways than I knew existed. About 8 years ago I had given up on a solution and just started repairing and patching my dentist’s night guard since I could no longer afford the cost of a new dental lab night guard every few months. Then I came across an ad for Remi. It was a different concept to me. Instead of the cost of seeing a dentist for impressions, they sent me a kit to make my own. They even did a Zoom video call with me to help me get the perfect impression. My mouth is pretty big, but even with that they were able to get a quality impression on our first call. I had been wearing an upper guard for 50+ years, but I ordered an upper and lower to try them out. The cost was a small fraction of what my dentist was charging. In a couple of weeks I received my new night guards. The fit was amazing- much better than my fit with the dentist. My dentist always had to use a grinder to adjust the fit, but my Remi night guard was perfect right out of the box. The Remi guards look thin and flimsy, but they definitely are not! They hold up to my grinding much better than the ones from my dentist. I wound up wearing the lower guard more than the upper. This also seemed to reduce my grinding- maybe because they are thinner and more comfortable. After using Remi, I would never dream of using any other night guard.

  • I’ve been using Remi for my custom impressions for my night guard, for close to 5 years now, I wanna say, and they’ve been amazing. Their customer support is fantastic. The product is very affordable and fits phenomenally and I’ll probably never leave. I highly recommend Remi if you’re a grinder like myself.

  • I have been very impressed with the Remi night guard. I was first enticed by the price tag because my dentist quoted me at close to $400 for an nightguard. Then I found the process to be incredibly convenient and easy to use. The support staff is really helpful if you need assistance in getting the right impression. And the quality the product is excellent. These are far more comfortable than I anticipated them to be.

  • Remi is a great company. Their products and customer service are excellent. I use the mouth guard and sanitizing machine every night to keep my teeth inline and clean. Any for any issue or question they are always ready to help. I highly recommend them and their products.

  • Above average product. The company ensures proper fit. Directions are provided for making your molds. If you have difficulty with making the mold, you can schedule a video visit with a provider to assist you with making the molds. If you have any issues send pictures with area that is not fitting properly. They will re-make your night guards for no cost to you The only hurdle that I have experienced is the product creation and shipping time can be a little lengthy. They do have an option for an additional Fee to Expedite your order.

  • I reached out to Remi to get a affordable paid of night guards to protect my teeth from grinding at night. I received a kit to make impressions at home. Their process is amazing and it can take a few days but it's on purpose so your impression is correct. I watched a video a few times to get the impression instructions memorized and then I went for it. Once your impression is done, you are required to send pictures to Remi for review. I didn't do a great job on my first try so they gave me some tips and I tried again. Sent in new pictures and got approval. Their impression support team is very responsive and extremely helpful. All in all, it made the process much easier. I've sent my impressions off and am awaiting the night guards.

  • I have been using Remi custom night guards and currently Remi retainers for the past 4 years. Remi's customer service is outstanding and their products are more affordable and just as good as the ones I originally had from the dentist. I just redid my impressions and needed help getting a better impression so Remi offered a Zoom with a custom fit professional. Wonderful customer service and very responsive.

  • So far, I've been very impressed with the helpful communication from the impressions department. I was a little overwhelmed with the do-it-yourself impression process and I had to re-do my bottom plate. Every response I received from their team was informative and encouraging. I'm anxious to receive my night guard.

  • My dentist charges $600 for nightguards out of pocket and that's with insurance! INSANE! I just got my new Remi ones! So easy to order, create molds and they are perfect! So pleased!!

  • Remi has been great. When my 2nd pair of guards came in, I noticed the bottom one didn't quite fit comfortably as the previous order had. It was causing irritation. I was just using the top one, and dealing with it, because I am used to having terrible customer service and wasn't expecting much. Not with remi!! They had the most amazing service, it was easy to get in contact, they listened to me, and helped me get a replacement for that bottom guard - no charge to me. I will never go back to another brand when it comes to my teeth. I am so happy with their customer service - there are a million products out there, but you can't replace having that great service.

  • I am really impressed with how Remi has chosen to run their business. It is rare these days to encounter a company that truly feels customer-first. The process to create your impressions is beautifully laid out with clear instructions and videos but I also love that there is an option to video connect with a real person that will guide you through the process. Everyone I have encountered at Remi seems to be enthusiastic about customer service and what they do. I have not yet received my night guards but I know exactly where I am in the process because they do a great job of letting you know. Great job to everyone at Remi.

  • Great customer service and support for my inquiries about my teeth impressions. REMI was there every step of the process.

  • I have had great experiences with the custom night guards, the teeth whitening kits, and a tool for cleaning the night guards and retainers. REMI also offers retainers, but I have not tested that product as yet. The best part about the custom-made night guards is the video that shows exactly how to get the perfect impression. Once the impressions are made, the customer (me) takes photographs of the completed impressions to ensure a perfect fit and peace of mind that the night guards or retainers will be returned to the customer (me) with a comfortable, well-fitting night guard or retainer every time. The customer (me) is offered a replacement membership to replace the night guard every six months.

  • Remi is awesome! Great customer service and they are very patient with you. I wish all businesses were as amazing as they are at Remi. Plus you can't beat their price. They are very thorough so if you aren't sure, just ask. I grind my teeth a lot and I prefer the 1.3 mm.

  • I have had truly a good experience with Remi. I have had night guards done at my dentist. I have bought night guards on Amazon but REMI really does have a good product. I have bought 2 kits. My first one I did two upper night guards. I failed my impression 3 times lol but with the zoom video call I was able to get it right the 4th time. When I bought my second kit I got it right the first time. My second kit I ordered whitening trays and whitening gel. Unfortunately I received two upper trays instead of one top and one bottom. I have referred Remi to two friends and one is in the process of doing her impressions. To tell you the truth the night guards I received from REMI were better than the ones I had done at my dentist. They’re customer service is also great.

  • I have had good experiences the cost is way cheaper than going to my orthodontist. The customer service is top tier and so easy to get sleep at night

    Influencer for Remi
  • The customer service was amazing and helpful I had a great experience so far when I had trouble doing my impressions the set up a zoom appointment and help me go through the process quickly and easily and I’m excited to get my guards

  • We couldn’t afford the high priced retainers at our orthodontist after our daughter completed braces. They were flimsy and so expensive. Remi are 1/8 the price and so much thicker and better quality! We love the customer service and the quality of the retainers. They helped us over zoom to create the perfect mold used for her retainer.

  • Absolutely love Remi. It has been a lifesaver to protect my teeth from so much grinding at night. It was so easy to make the impressions at home. The night guards fit perfectly like a glove. SO much better than the lame ones you heat up in boiling water, which never did fit right. I am a loyal user of Remi for a couple of years now. If you grind your teeth at night, give them a try!

  • After lots of jaw pain and a quote from my dentist for $760, I decided to give Remi a try. The entire process was easy and they were quick to give feedback and answer questions. After about a week with my night guard, I definitely feel an improvement with my jaw pain. It's taking a while to get used to it, but I feel like the fit is fine and is helping with at least some of my clenching issues for a fraction of the cost from my dentist. I'd definitely recommend Remi to anyone.