4.6
87% of reviewers would recommend to a friend
Remi
4.6 • 773 Reviews
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4.6
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many say the custom night guards work—reducing jaw pain, morning headaches, and grinding—while fitting thin, comfortable, and secure, with options for upper/lower and thickness. However, reviews also report serious weaknesses: long production/shipping delays, inconsistent fits or durability for heavy clenchers, and aggressive, hard‑to‑cancel subscription practices with poor or unresponsive customer support.
AI summary based on Thingtesting reviews
3mo ago
Great experience. Molding process was easy and communicating with the company was helpful. I am looking forward to trying my custom night guards.
3mo ago
My entire experience with Remi has been top notch from the start. They are incredibly responsive to questions and concerns and extraordinarily helpful if you need help or tips in taking your impressions. When you get your impression kit everything comes with it that you will need to complete the impressions as well as mail them out - no printing off labels or trying to find a box to mail them. The mixing process to create the impression medium involves just mashing some putty together, no mixing bowls or powders involved! Additionally, the instructions link to a step by step comprehensive video of someone actually doing the impressions on themselves. I so appreciate how easy they’ve made this!
3mo ago
Staff has been very helpful helping me with making my mouth guards. They have promptly provided me with a second impression kit when I was unable to make a suitable set of impressions the first time. Waiting for my impressions to come and I’m confident should I need further assistance in the future Remi will be there to help. Remi was recommended by a physical therapist that deals with jaw disorders as an alternative to having a dentist make the mouth guards. It was a great recommendation.
3mo ago
I have been using the night guards for several years. They are comfortable and has stopped me from grinding holes in my caps. Remi is very customer oriented and responsive to the customer.
3mo ago
I have been using Remi for several years now. They have always had amazing customer service. I have had to redo my night guards at least twice since my first set, and I have always ended up with a good product from Remi. Whenever there's an issue with a night guard (fit), they are very responsive and have made it right. Their product is good and their customer support is stellar! These night guards are much slimmer than what you get in the drug store versions. And quite a bit cheaper than the ones from the dentist, especially if your dental imprint changes over time.
3mo ago
These are a great option for anyone who clenches or grinds their teeth at night. The instructions for taking your impressions are easy to follow. The cost of the set is very affordable, especially because you can order two of the same (two top or two bottom) if you only need to wear one at night. Customers support is very helpful when needed. Highly recommend these!
3mo ago
My experience with Remi night guards has been positive. The process was easy, and the guard feels comfortable enough to wear every night.
3mo ago
I’ve been using Remi night guards for a few months now and it’s been a good experience. It fits well after a short adjustment period and has helped reduce jaw clenching at night.
3mo ago
You won’t regret going with Remi. The quality is great, and it’s really been helpful for my night grinding too.
3mo ago
Been using Remi's ultrasonic cleaner daily and I like how it gets into all the small areas. Definitely a step up from just rinsing or brushing.
4mo ago
I’ve always been a heavy grinder, so I really liked that there were thickness options to choose from. When I scanned the QR code in the kit, I was able to pick between 1mm, 1.3mm, and 2mm on the information card. It made it easy to get something that actually matches my needs instead of a one-size-fits-all option.
4mo ago
Been using Remi for 2 years now, they rock! The molding process was quick and easy with ample instructions. They had constant email communication with me the whole time via a real human (wow) and the product is top notch. Each guard lasts a really long time and stays clean as long as you give it a rinse each day. I paused my account and restarted it with ease, won't be going to any other nightguard company, Remi rocks. Very easy to sleep in, comfortable, thin, and I can talk to my SO with it in without sounding like I have a mouthguard in. Top tier.
4mo ago
I've been a Remi customer for several years now and have always had a great experience. I used to work in a dental office -- Remi's products are on par with the quality provided by dentists at a fraction of the price. Their customer service is outstanding as well.
4mo ago
I've had the pleasure of working with Remi to receive my 2nd pair of retainers after being offered a generous discount of $79 for a new pair of night guard retainers and teeth whitening foam which would have originally cost more. I just received them a few days and they fit and feel very well. Glad to get rid of my first pair that got yucky over time. I look forward to keep working with them in the future for more promotions and other products!
4mo ago
I’ve always been a heavy grinder, so I really liked that there were thickness options to choose from. When I scanned the QR code in the kit, I was able to pick between 1mm, 1.3mm, and 2mm on the information card. It made it easy to get something that actually matches my needs instead of a one-size-fits-all option.
4mo ago
I received my impression kit in 2 days! I wasn’t expecting it that quickly. Taking the impressions is super simple and explained every step of the way. Customer service is top notch and got back to me so quickly! I should receive my mouth guard in about 2 weeks as they’re in the process of making it!
4mo ago
I’ve been using their service for a while now and one thing I really appreciate is that they accept existing 3D scans. I had an STL file ready from my dentist, sent it in with the proper instructions, and their team reviewed it before approval. It made my order process much easier and more efficient as a returning customer.
4mo ago
I have been using Remi for years and the products and pries have always been good. There follow up and maintenance programs are helpful. R3ecently they were very helpful in getting my recent impressions done accurately. They worked with me online in a zoom call to get the impressions correct. My latest turn around time was very quick. Overall I would recommend them for a custom mouth guard
4mo ago
Got my impression kit they were very easy to communicate and helpful. Fast replies. Would recommend. Looking forward to my night guard!
4mo ago
I grind my teeth pretty badly, and this has really helped reduce the damage and soreness.