Remi reviews and discussion

Remi has been a convenient way to order night guards for an affordable price and at the convenience in your own home. Customer service has always been good and prompt, and they run good promotions if you can catch them. For retainer purposes (keeping teeth in place), I don’t find them as good as if you were to order from your dentist, but for night guards purposes (prevent grinding teeth) it is good enough.

I've been using Remi for several years now, receiving 3 sets of nightguards. This is way better than the $400 & $500 ones I got from my dentist. Customer service is excellent, even when I had to redo my impressions 3x- no charge, remade my sets, and made sure I was happy. Quality product. From a person who chips her teeth from grinding day and night- this company is saving me tons of money and my teeth.

When I first connected with Remi, I had many questions. The support staff were understanding and very patient. My night guards are a perfect fit, and very durable. I highly recommend the company and its product!

I am consistently impressed with Remi. I have ordered night guards for myself and my daughter & have been a customer for 2 years. I have communicatedwith customerservice multiple times (messing up my impressions, troubleshooting purchases,etc) and everytime I receive prompt and kind responses. Very clear and patient communication from customer service & an excellent product as well. I will continue to support Remi and sing their praises.

I appreciate how the night guard not only protects my teeth but also helps minimize jaw soreness and tension

I was unsure if my impressions would be accurate. The instructions helped a lot. Everything turned out fine. Much easier than expected.

I have been using a Remi nightguard for years. I am a chronic night grinder and it really helps protect me from headaches as well as tooth damage. Comfortable to wear and a custom fit. Customer service is quick to respond if you have any questions or concerns. I have a subscription so I get a new nightguard every 6 months.

I wasn’t sure what to expect as a first-time buyer. The steps were easy to follow. Nothing felt overwhelming. Ordering was simple.

I was stressed when I reached out for help. Customer service was calm and patient. They guided me through the issue. Great support.

I thought my order might be delayed when I didn't see movement right away . Customer updates clarified the Timeline. The package arrived within the estimated window. In the end shipping went smoothly.

I questioned whether it would last long. After weeks of use, it’s still holding its shape. No cracks or wear so far. Quality exceeded my expectations.

I joined Remi about 3 years ago since I wanted to try a lower jaw night guard instead of an upper that I got from my dentist. The whole process, from doing the mouth mold at home to receiving my first set of upper and lower guards, was very smooth. All together I've gone through about 4 sets (spacing out the new deliveries), and also recently ordered the daily electronic cleaner product which is really convenient. I really like the Remi guards as their thinness is comfortable for me. But, my dentist told me that due to my particular hard teeth grinding I really need to use a thick upper guard. Sooo, unfortunately I'm back to that one provided by him. Nevertheless, if it was just up to me, I'd still be using the Remi's :)

I have been using Remi for awhile now. This is my go to for my nightguards. I got them at my dentist ages ago and they were between $400-500. Remi is not only affordable, but the instructions are super clear and easy to do. Thanks for making the process easy and affordable!

I rarely leave negative reviews, but my experience with this company warrants transparency for future customers. What should have been a straightforward order took over two months to fulfill, marked by inconsistent explanations and shifting narratives. I initially ordered one top and one bottom, only to be told later that “we weren’t able to create a night guard that meets our standards for both comfort and protection” and that my order would need to be changed to two bottom guards instead. However, when I did not want that and it became clear that changing the order would require them to send additional product, they suddenly claimed the original mold was workable after all. That contradiction alone significantly undermined my confidence. Communication throughout the process was disjointed and unreliable. I was told my item was actively being made, then later informed it was not. I was assured the order was shipping on an expedited timeline, only to then be told there were internal bottlenecks causing further delays less than 24 hours later. Each update contradicted the last, leaving me feeling misled rather than informed. Most concerning is that after this prolonged and confusing experience, the company is now refusing to allow me to cancel my subscription without additional charges, despite their repeated failures to deliver as promised. Delays happen—but inconsistent information, retroactive explanations, and inflexible policies in the face of company-caused issues are unacceptable. The overall experience felt less like a logistical hiccup and more like a pattern of poor communication and questionable transparency. I have read other reviews that mirror my experience since this all happened. I would strongly encourage potential customers to avoid at all costs.

Placing my order was easy from start to finish. Everything was laid out clearly. The process didn’t feel overwhelming. I was very satisfied. 🙂

The guard feels durable and secure when worn. It doesn’t cause gum irritation. The smooth finish makes it easy to sleep with. Quality really stands out.

Shipping took a few days not sure what happended to the carrier, but communication was clear from start to finish. The package of my guards arrived safely and well-packed. Nothing was damaged. Totally worth the wait.

You guys have been absolutely amazing! You always wonder if things are too good to be true considering the cost savings of the product. It was definitely worth every penny. The customer service was outstanding and that’s hard to come by. It’s the staff that really sold me. You guys rock!

Didn't expect much because I've tried others before,this one actually worked

Nervous about making mistakes with the mold. Remi’s clear guidance made it perfect on the first try. They the best in telling yall please try them out. I was nervous at first about molding my mouth and then I was like forget it