Remi earns largely positive reviews for comfortable, custom-fit night guards and retainers that noticeably reduce jaw pain, headaches, TMJ flare-ups, and nighttime grinding, with easy at‑home impressions, Zoom guidance, and secure, slim fits that stay put. However, reviews also flag serious weaknesses: long and inconsistent production/shipping times, difficulty reaching support, auto-renewal/cancellation frustrations, fit mishaps or material concerns for heavy clenchers, and occasional quality-control misses—making Remi effective for many but risky if timelines and customer service reliability are critical.
Great experience with Remi so far! Their customer service is incredibly responsive and easy to reach whenever I have a question. I love that they guided me step-by-step through a live Zoom appointment to ensure I got my custom impressions exactly right. Happy to get my retainers soon!
My original retainer company closed and I was in need of a reliable replacement company. Remi is super accommodating, high quality and much more affordable than my previous one Byte. One of my top retainers came damaged and they immediately speed shipped me a new set top and bottom free of charge!
I have only had my Remi night guard (s) for a
week but they are so far way superior to the OTC brand I tried. They cost less than a third of what my dentist is charging (and I received TWO night guards for the price!). Each guard is light and seems delicate but it is sturdy, holding up against my nightly clenching and grinding. It fits perfectly and is unnoticeable when it is in. I can talk just fine with it in, too. I bought these to protect an implanted tooth that could "fail" if I allow unprotected grinding to continue. I'm delighted to be able to protect all my teeth in an affordable way.
Remi‘s customer service is top-notch. I recently had impressions approved , but soon after.lI had dental work done so the impressions were no good. I honestly thought I had to purchase the retainer kit again. I contacted customer.service who placed the order on hold, and mailed me a new kit. What company does this?? REMI!!