4.7
87% of reviewers would recommend to a friend
Remi
4.7 • 844 Reviews
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4.7
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many users report custom night guards and retainers that fit securely, feel slim and comfortable, reduce jaw pain/grinding, and offer thickness options, while others cite serious issues with long production delays, auto‑renewal/subscription charges, and unreachable or inconsistent support. Reviews indicate the brand works for bruxism relief and TMJ comfort, but prospective buyers should weigh strong comfort/quality against reports of delivery holdups, subscription friction, and occasional poor fit or early wear.
AI summary based on Thingtesting reviews
2y ago
I absolutely love my night guards. I no longer have teeth or jaw pain and don't grind my teeth anymore. The cleaning foam is also amazing and I can see a difference for sure. You will not go wrong buying these products.
2y ago
My dentist told me that I needed a night guard for teeth grinding. Remi saved me hundreds of dollars. The process was easy and it seemed to fit well enough for me but I asked my hygienist to be sure. She liked it so much that she wrote down the name for other too.
2y ago
I love my Remi night guards. I clinch my teeth really bad, which is just as damaging as grinding. I've had a few very expensive guards made at my dentist office over the years, and I end up wearing that one pair for as long as I can, butthey start getting really discolored and start to smell with time. With the affordable prices of Remi guards, I now have multiple pairs, and I got their ultrasonic cleaning device, which helps keep them clear and clean. They are thin, flexible, and I can even wear them during the day at work when I feel like I need them. I highly recommend these to my fellow clinchers and grinders!
2y ago
I purchased the Remi night guards after having purchased several mouth guards from my dentist. The impression process was easy and staff helped with questions. The product arrived with a perfect fit! I’ve been very happy with the product.
2y ago
I've been using Remi night guards for about 2 years now and they really help me with my grinding. I find I have less jaw and neck pain when I wear them. Easy to do the mold and I highly recommend.
2y ago
I had an amazing experience with my Remi nightguards! The customer service was extremely helpful in providing detailed instructions feedback about my impressions, and the process was far easier than I expected. The quality and fit of the nightguards seems identical to ones the dentist made, at a fraction of the price. Within two nights I was used to them, even forgetting I still had them in upon waking. Great product! Highly recommend to anyone with grinding issues.
2y ago
Remi nightguards are the best. They are so comfortable you barely know they're in. They are so much cheaper than dentist mouthguards at a fraction of the price. The entire process is easy and Remi's support is fantastic. I have had bruxism all of my life and these are a teeth saver. I urge you to try Remi and you won't be disappointed.
2y ago
Remi is a game changer. I have TMJ and I've been wearing these for a couple of years. I no longer have the popping and pain in my jaw from clenching. If something isn't right, customer service is there for you.
2y ago
The first time seemed like it took a long time. But I feel like it's because it was my first impressions being done. Customer service is great and answers any of my questions. I got my second set right away with no issues. So far I'm loving then and think they work so much better than the very expensive ones my dentist would do. They're also not as bulky. Definitely worth it!!
2y ago
SO much better than when I tried using sports guards. They fit great, are very comfortable, reasonably priced with great customer service. I highly recommend!
2y ago
Great customer service. The night guards they manufactured and sent over are great!
2y ago
Remi customer service went above and beyond. This was my first time with a mail-in night guard company and it was not only economical but also convenient. After my expensive dentist-made guard started to age, it was a no-brainer to try this before shelling out hundreds. Never going back :)
2y ago
Getting a custom night guard was the best decision I ever made. And the whole process with Remi was so easy, and the ft is PERFECT. No more bulky, nasty microwave night guard! I can actually close my mouth while I sleep. Not to mention my jaw pain has reduced, and my tooth pain from clenching is completely gone. I love this retainer, worth every single penny.
2y ago
I grind my teeth at night so night guards are a necessity. After spending WAY too much money at the dentist for a set guards, I researched around and found Remi. I have used them now for 3 sets and have nothing but good things to say! Their customer service has always been super helpful and answered my questions promptly. I’ve been able to use my original mold for all of my repeat guard sets. You can’t beat the price either! I’ve recommended Remi to any of my friends that are searching for a solution to their night guard needs! It’s a great company!
2y ago
Great! I have no complaints. Guards are a perfect fit and I love that I could choose the thickness- I can tell these will last me a while and I have pretty severe teeth grinding at night. These also double as a retainer for me!! Amazed it was more affordable than a dentist too! Have already recommended these to friends and family. 10/10!
2y ago
Remi has been amazing. Their custom night guards were so good, comfortable, and affordable that I chose to set up a subscription so I get a discounted pair every 6 months! If I need to skip a month, I always have the option too when I don't need a replacement yet. Their customer service is also outstanding. They inform you of charges and orders in advance via email and when I moved it was super easy for me to email them the new address and they fixed everything on their end! Couldn't recommend them enough!
2y ago
I was clenching my teeth and causing damage and the dentist wanted to make me a night guard, but it was expensive. I found Remi and decided to give it a try. From the beginning the people at Remi were professional and helpful. Creating the mold does require you to really pay attention to their directions, but I got my bottom teeth first try, but did have to redo my top mold. That told me that they were being very precise. Well I got my guards and was so happy. I wear them every night and have had no issues and saved a lot of money but still got a top of the line product. The best part, is my hygienist wanted to see them and I brought them to my dentist appointment recently and she could not find one thing wrong with them. They the dentist came in to look at them while in my mouth and he could not find anything wrong with them either. I know this was not what they were hoping, but my hygienist did end up asking me the name of the company and said they were good quality and fit excellent. Thank you Remi your company does what they say they will do.
3y ago
Terrible customer service. Didn't end up getting guards made because I kept messing up the molds somehow. Forgot that it was a subscription service, so months later I get billed. Ask if i can get a refund, since I never used their service. Was basically told nope, and they referenced their terms of use. Biggest red flag a company can have, will never use or recommend their service to anyone. Save yourself the hassle.
3y ago
The actual product is fine but customer service is not good. I ordered a replacement. Got the bot ema confirming order and paid in full at time of order. A month later, I email them for the ETA. I get a response regarding supply chain issues etc and how they are working tirelessly on my order but have no ETA for me. So they take your money but they have no product to send you and no idea when they will provide it. This is very scammy. And I seriously do not appreciate them taking my money and having no intention of sending me what I paid for anytime soon. Get it together or get out of the market.
3y ago
This company is AWFUL. The first mouth guard I received- the bottom guard didn’t fit. The solution they provided me with was to use toenail clippers and a nail file to make it fit. Fortunately the top guard fit so I just accepted the fact that the bottom didn’t fit and moved on with my life. Well 6 months later I have lost my mouth guard. i place an order for a replacement on 9/27. The email I received said the turn around time is 14 business days. It has been 27 business days. I have email: [email protected], [email protected] and [email protected] asking about the status of my order. I have emailed 5 times and NO one is responding. I have called and no one’s picks up. This company is garbage and I am disputing this charge wit my bank.