4.6
87% of reviewers would recommend to a friend
Remi
4.6 • 675 Reviews
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4.6
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many users say the custom night guards and retainers work—fitting snugly, feeling thin yet protective, easing jaw pain and headaches, and offering options in thickness and top/bottom configurations—while others report severe delays, hard‑to‑cancel subscriptions, and inconsistent communication. For buyers, Remi’s at‑home impressions with Zoom guidance and comfortable, dentist‑comparable results are strengths; persistent production slowdowns, occasional poor fit/durability, and subscription management frustrations are significant drawbacks.
AI summary based on Thingtesting reviews
3y ago
I've been using Remi for years. For clenchers and grinders like me - this is a no brainer. It fits like the expensive ones from the dentist, but for a fraction of the price.
3y ago
I love my Remi night guards! They perfectly fit. I also like their customer service. It was just delivered late but it was a delay with the courier. Thanks REMI!
3y ago
After receiving an estimate from my dentist for over $600 for night guards, I started to look for alternatives. Once I got my Remi night guards, I brought them in to my dentist. She loves the quality and is so happy with the fit of the guards. Saving my teeth every night. :-)
3y ago
Ordered a retainer and received it quickly. It was very thick, which is nice if you grind your teeth at night. Highly recommend, and definitely a better option than going through normal ortho!
3y ago
These night guards work great and not as expensive as local companies who make them for dentist near me. Much thinner than local company that made my last ones. I grind my teeth while I sleep and I have not bitten through them either. Feel great sleeping in them.
3y ago
Before Remi Custom night guards I had poor sleep habits and constant headaches. Now I get restful sleep and the headaches are gone. Fitting for the night guard was simple and the instructions couldn't have been more clear.
3y ago
My experience with Remi was outstanding. Night guards have been part of my life for 20+ years and getting them through the dentist is so costly. The Remi mold process is simple resulting in a high-quality product. Communication from Remi was outstanding! Definitely a must for any grinders, clenchers or TMJ suffers.
3y ago
Slow shipping/processing times but otherwise satisfied with the product and customer service I received. Product seems to fit well, remains to be seen if it will help with my bruxism. If it hadn't taken two months from the date I ordered to the date I received my night guard, I'd give it a 5/5.
3y ago
For years I bought expensive, custom night guards through my dentist. Once I discovered Remi about two years ago I am saving money and the quality of the product is better overall. The initial impression instructions were great, very well thought out and easy to accomplish. I also appreciate their customer service. I recently bought a sonic cleaner to help keep my night guards from getting smelly and that item works well.
3y ago
I would have loved to give them 5 stars for my first order of retainers but I renewed & paid for the retainers May 9th. Customer service originally said i would receive them June 12th. It is now July 16th and customer service keeps saying “we’re not sure when you will receive them, we have had a lot of orders.” Meanwhile I keep getting texts from Remi saying “25% off”. Maybe instead of promoting discounts consistently & advertising to new customers they should catch back up on their orders with their current customers before they lose them all. Or they should offer a partial refund to customers who ordered months ago & still haven’t received anything.
3y ago
I ordered a night guard with Remi in February and still have not received my order. I did receive the impressions kit and at that point in the process it seemed to be going smoothly. I got a quick response when I sent in pictures of my impressions and it seemed like a great system. Now, it’s July and I still haven’t received anything. I’ve reached out to customer service multiple times asking for updates and they can give me no information and, frankly, have been rude. I was really excited about this product, but it’s seeming more like a scam than anything else. Maybe I’ll change my mind if I ever receive the mouth guard, but beware if you’re thinking of ordering anything from Remi!
3y ago
This night guard has helped me tremendously! I'm a teeth clincher and grinder and the dentist told me I needed a night guard to help! I would wake with a headache multiple times a week. I tried many night guards where you boil the water and the mold forms to your teeth. Those were all so bulky I couldn't close my mouth. Remi guards are so thin you can't even feel them and don't hurt at all. Best of all, I don't wake with headaches!
3y ago
It's worth the wait! I was afraid because I might waste my money with remi but it's all worth it! The guards fits perfectly and the quality is great! Nice customer service too!
3y ago
I am happy that I am able to get in touch with real persons. Great night guards quality and customer service! Highly recommended!
3y ago
Had a great experience with their support! Though, it came late because they transition to a bigger place. They answered me with all my questions and its worth the wait! I love my night guards. It fit perfectly.
3y ago
The night guard was a little high at the gum line. I had to file it down myself. They don’t make adjustments once they ship them to you. . The cleaning device is nothing more than a sonic jewelry cleaner that you can buy on Amazon for $20. Mine broke within 6 months inside of their “warranty” period and they could’ve cared less. Don’t waste your money on it. The night guards are super thin so that’s nice. I still grind my teeth but not as bad. I’m waiting for my second order. They charge you way before they ship your order so time will tell if the adjustment I asked them to make was completed. It’s worth it to try the night guard for the price. Just don’t buy any of their other stuff. Waste of money.
3y ago
I loved remi club night guards subscription. I don't need to redo my impressions and I was able to save half of the price when I ordered a new pair of guards. Loving the quality of my night guards. It really helped me.
3y ago
I received my night guards. The quality is great and it is very comfortable to wear! It was created perfectly based on the impressions I sent. I was patiently waiting to arrive and finally Its worth the wait.
3y ago
these mouth guards are great quality and fit great, remi has guided me through every step of the process making it easy and straightforward, mine are very comfortable and easy to wear
3y ago
I am happy with my night guards. The quality is great and remi made it properly. It fits well and comfortable. Though it took so long to arrive because of their recent move, I still received great customer service support. Highly recommended!