4.7
87% of reviewers would recommend to a friend
Remi
4.7 • 844 Reviews
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4.7
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many users report custom night guards and retainers that fit securely, feel slim and comfortable, reduce jaw pain/grinding, and offer thickness options, while others cite serious issues with long production delays, auto‑renewal/subscription charges, and unreachable or inconsistent support. Reviews indicate the brand works for bruxism relief and TMJ comfort, but prospective buyers should weigh strong comfort/quality against reports of delivery holdups, subscription friction, and occasional poor fit or early wear.
AI summary based on Thingtesting reviews
9mo ago
I had concerns about shipping times after placing my order and thought I made a mistake. Customer service reassured me and explained everything clearly. My order did arrive, and it was well-packaged and exactly as described. I appreciate how patient and responsive the team was throughout the process.
9mo ago
When I realized I received the wrong item, I was worried it would be a hassle to fix. To my surprise, customer support responded quickly and arranged a replacement immediately. They kept me updated the whole time, and the correct item arrived faster than I expected. What started as an issue turned into a really positive experience.
9mo ago
This night guard has worked even better than the one my dentist made. The fit is perfect, and it’s very comfortable to wear every night. It provides excellent protection and has noticeably improved my sleep and jaw comfort. I’m extremely satisfied with its performance and effectiveness.
9mo ago
I had a slight lisp wearing the first version. They made me a thinner one and now I barely notice it’s there.
9mo ago
Everything arrived as promised with no delays. The company kept me informed during production, which I appreciated. It’s nice to see the shipping timeline actually match what’s advertised. The product was well-protected and clearly handled with care.
9mo ago
I was pleasantly surprised by how fast everything moved. My impression kit showed up within a few days, and my guard was delivered about two weeks after sending it back. The packaging was clean and professional. Overall, a very efficient system.
9mo ago
I have been using the Remi night guards for a couple years now and they are great. They are durable and last a long time. The fresh replacements have always come in the same quality from my original mold. It’s an easy process.
9mo ago
Prior to Remi, I spent hundreds of dollars on a custom night guard from my dentist. It was so thick and uncomfortable that every night I'd dream that I had chewing gum stuck in my mouth. I love that Remi has thinner guards that still protect my teeth from my teeth grinding. I don't even feel them while I sleep. Been using them for a few years now and love them.
9mo ago
I didn’t like the material on my first one, it felt too firm. They switched me to a softer model and now I’m way more comfortable at night.
9mo ago
I got anxious because the color of the guard looked different from my last one. They explained it and still offered a redo. The replacement looks and feels great.
9mo ago
I felt like the first guard didn’t cover enough of my molars. They checked my impression and remade it with better coverage. Now it feels secure.
9mo ago
I've been using Remi for 3 years now. They've been reliable and the customer service team is pretty responsive and always tries to solve any issues. I also like the rewards program so I can redeem free gifts throughout the years
10mo ago
This guard has been very helpful for my grinding issues. It’s durable, comfortable, and provides consistent protection every night. I can tell it’s made with quality materials that won’t wear down quickly. I’d recommend it to anyone with moderate to severe grinding habits.
10mo ago
As a heavy grinder, comfort and resilience are equally important for me. This guard manages to deliver both, it feels secure but not overly rigid. It’s been several months, and there’s barely any visible wear. It’s nice not having to constantly replace my night guard anymore.
10mo ago
The first guard made my bite feel off-center. They offered a remake after seeing the pictures and the new version sits perfectly.
10mo ago
I tend to grind my molars badly, so durability is a must. The guard’s firm design protects well without causing any irritation. Even after constant use, it hasn’t lost its shape or fit. It’s impressive how well it holds up for such a reasonable price
10mo ago
I was worried because my bite felt weird with the first guard. Remi analyzed the photos and gave me a free remake. The new one clicks into place perfectly.
10mo ago
The first guard felt too thick for me and I couldn’t talk with it in. They redid it in a thinner version at no cost. Now it feels natural and doesn’t bother me at all.
10mo ago
The guard felt slightly loose when I moved my jaw side to side. I contacted support and they instantly offered a redo. The replacement hugs my teeth exactly right.
10mo ago
My previous guards cracked under pressure, so I wasn’t sure what to expect. This one has proven much tougher while still being easy on my jaw. I like that it feels custom-fitted, so there’s no shifting while I sleep. Overall, great quality for those who grind hard