Remi reviews and discussion

4.6

87% of reviewers would recommend to a friend

Reviews mention

  • Comfortable custom fit
  • Thin low‑profile design
  • Noticeable jaw‑pain relief
  • Helpful impression guidance
  • Inconsistent product durability
  • Occasional fit inaccuracies
  • Lengthy production delays
  • Hard‑to‑cancel subscription

Remi earns mixed reviews: many say the custom night guards work—reducing jaw pain, morning headaches, and grinding—while fitting thin, comfortable, and secure, with options for upper/lower and thickness. However, reviews also report serious weaknesses: long production/shipping delays, inconsistent fits or durability for heavy clenchers, and aggressive, hard‑to‑cancel subscription practices with poor or unresponsive customer support.

AI summary based on Thingtesting reviews

776 reviews and posts

  • The fit was spot on. It felt snug but comfortable, and it didn’t feel bulky like the store-bought ones I tried before.

  • Just received the guards and retainers for my sister and the fit is perfect! No issues at all so far. Hoping they last a long time, but if not we might just end up subscribing 😆

  • Super easy and convenient process throughout! They delivered the mold quickly, and had plenty of times to choose to go on a zoom call to make sure the fitting went right the first time. Everyone was very pleasant and easy to work with, and it seems like a quality product for a great price!

  • Started out with both upper and lower guards and it made a huge difference with my grinding and jaw discomfort. Using both definitely worked better for me.

  • Ordering was super simple. I received the impression kit quickly. Once I submitted my photos of my impressions, they responded to me within 24 hours. I am waiting on my retainers to be delivered but have used them in the past and am always impressed with the quality.

  • Long-time user here, and these guards continue to do their job. My teeth feel protected, and mornings are less achy.

  • Great product. I like how it fits. Great customer service

  • I’ve had both cheap mouthguards and expensive ones from the dentist, and Remi has been a total game changer. The quality is incredible and the customer service is unmatched. I was able to schedule a virtual session with a specialist who walked me step-by-step through how to create my mold, which made the whole process so easy.

  • Remi: The Best Customer Service on the Planet

    Do you need a mouthguard but feel daunted by the “impression process?” Are you nervous that your impression will be rejected? Then, Remi is your go-to company. With lovingly given directions, both film and print, Remi CS will guide you, answer any concern, and give warm feedback on the process. Respond time is so quick that you’ll think Remi agents anticipate your concerns. And what great writing! You need Remi in your life and mouth (?). They’re professional and competent.

  • I don't have my nightguards yet, but customer support with the impression process exceeded my expectations. They sent me additional putty and I had a zoom call with a dentist. Looking forward to the delivery of my nightguards!

  • I began using Remi in 2023 after a disappointing experience with an expensive, uncomfortable dentist-made night guard. The impression process with Remi was simple, and their customer support team was incredibly helpful in ensuring my impressions were accurate and usable. I’ve been extremely happy with my Remi night guard subscription. Receiving fresh guards twice a year is absolutely worth it. Over time, my teeth have shifted slightly, and Remi’s customer service team made it easy to redo my impressions so I could update my guards and continue my subscription without interruption. I highly recommend Remi to anyone who grinds their teeth.

  • I had a wonderful experience with Remi. I grind my teeth at night and was noticing my teeth getting more sensitive. Remi night guards were highly recommended by a friend and I decided to give them a try. I'm so glad I did! A very helpful dental professional walked me through the impression process to ensure a perfect impression. The guards came in short order and fit great. Will be ordering a backup set soon!

  • Just got my guards and they fit perfectly! No issues so far, hoping they last a long time.

  • Twice I had trouble doing my impressions I set up a zoom appointment to help me go through the process quickly successfully . However my bottom impression still wasn’t useable. So instead of both a top and a bottom guard, I am expecting only a top guard. I have no photos to include because the Zoom dentist viewed my impressions & told me that no photos were necessary.

  • Remi provides outstanding customer service! Their team guides you through the entire molding process from start to finish via Zoom, and they’re always responsive, friendly, and helpful. The night guards themselves are excellent—extremely well made and significantly thinner and more comfortable than the ones I’ve bought online, all while costing a fraction of what you’d pay at a dental office. Shipping was fast, too. Highly recommend!

  • This product is better than going to the dentist for a night guard (I’ve had bad experiences before). The company has beautiful branding and impeccable customer service. I totally recommend!

    Received a free product from Remi
  • After months of waking up with jaw stiffness and headaches, this night guard has provided consistent relief.

  • I have dealt with TMJ pain for years and decided to try a night guard as a last option. At first, it took a few nights to adjust, but it quickly became part of my routine. My jaw no longer feels locked or sore in the mornings. I also grind my teeth less, which has reduced overall facial tension. The improvement has been gradual but consistent. I am very satisfied with the results so far.

  • I've used the Remi night guard for over 3 years. It solved the issue of grinding my teeth at night. The process is done at a somewhat reasonable speed, and the price is SO MUCH better than going through a dentist. While I believe that Remi probably has a high margin, but because I was an early customer, the price is still within the range I find acceptable.

  • Great customer service and support. Good product, often needs to be sent a few times to get the right measurements for the prints

    Received a free product from Remi