4.6
87% of reviewers would recommend to a friend
Remi
4.6 • 773 Reviews
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4.6
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many say the custom night guards work—reducing jaw pain, morning headaches, and grinding—while fitting thin, comfortable, and secure, with options for upper/lower and thickness. However, reviews also report serious weaknesses: long production/shipping delays, inconsistent fits or durability for heavy clenchers, and aggressive, hard‑to‑cancel subscription practices with poor or unresponsive customer support.
AI summary based on Thingtesting reviews
5mo ago
The fit was spot on. It felt snug but comfortable, and it didn’t feel bulky like the store-bought ones I tried before.
5mo ago
Just received the guards and retainers for my sister and the fit is perfect! No issues at all so far. Hoping they last a long time, but if not we might just end up subscribing 😆
5mo ago
Super easy and convenient process throughout! They delivered the mold quickly, and had plenty of times to choose to go on a zoom call to make sure the fitting went right the first time. Everyone was very pleasant and easy to work with, and it seems like a quality product for a great price!
5mo ago
Started out with both upper and lower guards and it made a huge difference with my grinding and jaw discomfort. Using both definitely worked better for me.
5mo ago
Ordering was super simple. I received the impression kit quickly. Once I submitted my photos of my impressions, they responded to me within 24 hours. I am waiting on my retainers to be delivered but have used them in the past and am always impressed with the quality.
5mo ago
Long-time user here, and these guards continue to do their job. My teeth feel protected, and mornings are less achy.
5mo ago
Great product. I like how it fits. Great customer service
5mo ago
I’ve had both cheap mouthguards and expensive ones from the dentist, and Remi has been a total game changer. The quality is incredible and the customer service is unmatched. I was able to schedule a virtual session with a specialist who walked me step-by-step through how to create my mold, which made the whole process so easy.
5mo ago
Remi: The Best Customer Service on the Planet
Do you need a mouthguard but feel daunted by the “impression process?” Are you nervous that your impression will be rejected? Then, Remi is your go-to company. With lovingly given directions, both film and print, Remi CS will guide you, answer any concern, and give warm feedback on the process. Respond time is so quick that you’ll think Remi agents anticipate your concerns. And what great writing! You need Remi in your life and mouth (?). They’re professional and competent.
5mo ago
I don't have my nightguards yet, but customer support with the impression process exceeded my expectations. They sent me additional putty and I had a zoom call with a dentist. Looking forward to the delivery of my nightguards!
5mo ago
I began using Remi in 2023 after a disappointing experience with an expensive, uncomfortable dentist-made night guard. The impression process with Remi was simple, and their customer support team was incredibly helpful in ensuring my impressions were accurate and usable. I’ve been extremely happy with my Remi night guard subscription. Receiving fresh guards twice a year is absolutely worth it. Over time, my teeth have shifted slightly, and Remi’s customer service team made it easy to redo my impressions so I could update my guards and continue my subscription without interruption. I highly recommend Remi to anyone who grinds their teeth.
5mo ago
I had a wonderful experience with Remi. I grind my teeth at night and was noticing my teeth getting more sensitive. Remi night guards were highly recommended by a friend and I decided to give them a try. I'm so glad I did! A very helpful dental professional walked me through the impression process to ensure a perfect impression. The guards came in short order and fit great. Will be ordering a backup set soon!
5mo ago
Just got my guards and they fit perfectly! No issues so far, hoping they last a long time.
5mo ago
Twice I had trouble doing my impressions I set up a zoom appointment to help me go through the process quickly successfully . However my bottom impression still wasn’t useable. So instead of both a top and a bottom guard, I am expecting only a top guard. I have no photos to include because the Zoom dentist viewed my impressions & told me that no photos were necessary.
5mo ago
Remi provides outstanding customer service! Their team guides you through the entire molding process from start to finish via Zoom, and they’re always responsive, friendly, and helpful. The night guards themselves are excellent—extremely well made and significantly thinner and more comfortable than the ones I’ve bought online, all while costing a fraction of what you’d pay at a dental office. Shipping was fast, too. Highly recommend!
5mo ago
This product is better than going to the dentist for a night guard (I’ve had bad experiences before). The company has beautiful branding and impeccable customer service. I totally recommend!
5mo ago
After months of waking up with jaw stiffness and headaches, this night guard has provided consistent relief.
5mo ago
I have dealt with TMJ pain for years and decided to try a night guard as a last option. At first, it took a few nights to adjust, but it quickly became part of my routine. My jaw no longer feels locked or sore in the mornings. I also grind my teeth less, which has reduced overall facial tension. The improvement has been gradual but consistent. I am very satisfied with the results so far.
5mo ago
I've used the Remi night guard for over 3 years. It solved the issue of grinding my teeth at night. The process is done at a somewhat reasonable speed, and the price is SO MUCH better than going through a dentist. While I believe that Remi probably has a high margin, but because I was an early customer, the price is still within the range I find acceptable.
5mo ago
Great customer service and support. Good product, often needs to be sent a few times to get the right measurements for the prints