Remi reviews and discussion

4.6

87% of reviewers would recommend to a friend

Reviews mention

  • Slim, comfortable custom fit
  • Clear instructions and zoom guidance
  • Dentist-level build quality
  • Noticeable jaw-tension relief
  • Inconsistent product quality control
  • Occasional poor fit and alignment
  • Thin guards wear faster
  • Rough edges on some trays

Remi earns mixed reviews: many say the custom night guards and retainers work—thin, comfortable, and durable enough to ease grinding, jaw tension, TMJ pain, and morning headaches—while multiple reports flag serious weaknesses. Strengths include snug, low‑profile fits, clear instructions with Zoom assistance, and dentist‑comparable results; weaknesses include long production delays, inconsistent quality control (misfits, wrong items), and aggressive, hard‑to‑cancel subscriptions. Buyers prioritizing comfort and at‑home impressions may be satisfied; those intolerant of delays or strict subscription policies should proceed cautiously.

AI summary based on Thingtesting reviews

677 reviews and posts

  • I've been using Remi night guards for a few years now and continue to be very satisfied. I use the medium thickness, which has never worn out before the next night guard comes to replace it. The medium thickness is incredibly thin and not at all noticeable when in my mouth.

  • I have been a customer with Remi for years. The impressions were easy to make and fit well. What stands out is their customer service, though. I have been able to resolve issues via email and not have to talk with a bot on chat. I recommend their product and service.

  • I’ve been loving Remi! I’ve been using them for the past 3 years. It’s so easy to reorder and I also appreciate the occasional reorder deals too. Their customer service is also very attentive and they make every effort to respond quickly.

  • I’m having a good experience. The guards usually fit well, but the bottom guard I got last week hurt my teeth. I’ve had a good overall experience with Remi’s subscription program, they come in on time. I think they could go a little easier on their marketing as I’m not really interested in anything other than their guards. I visited my dentist & they used a 3D modeling device to show me that my tooth structures have not been worn down since I’ve started.

  • Remi has been a game changer for me. No more gross old night guards. Perfect impressions. Upper and/ or lower options. When I felt like my teeth might have shifted- they sent me a new molding kit for free! Amazing customer service!!

  • I found Remi after a dog found my night guard from the Dentist and chewed it all up. That dentist night guard was five times the cost of Remi. Remi is the perfect cost and convenience! As they keep your molds on file, I have been able to use them multiple times to get new ones

  • My first guard didn’t feel like the high-quality product I expected. Support handled it quickly and sent a replacement, which is snug, durable, and very comfortable. Definitely happy with my purchase.

  • Got my REMI guard last week and it’s amazing. Fits perfectly and feels super comfy at night.

  • I was frustrated at first because I expected faster shipping. In the end, the quality made up for it.

  • I didn’t realize adjustments were included, so I was worried when the fit wasn’t perfect. Turns out they’ll remake it, no problem.

  • Dentist guards always felt stiff or bulky, so I dreaded using them. This online guard feels soft, comfy, and actually works for my bruxism. My mornings are pain-free and my teeth feel protected. Can’t believe it’s so affordable too!

  • I thought I messed up my impressions and was already annoyed thinking I’d have to pay again but their support sent another kit and walked me through it. Second guard turned out perfect.

  • The guard stays in place and feels custom-made. I’d like the option to choose thickness.

  • The fit is great and it really helps with my grinding. I just wish the shipping was a bit faster

  • Since using this night guard, my headaches are completely gone. I also sleep more peacefully, and my partner has noticed the difference too. It fits comfortably and stays in place all night without any issues. Overall, it’s made a huge improvement in both our sleep quality.

  • I love the peace of mind this night guard gives me , knowing it protects my teeth every night. It fits perfectly and stays in place without any issues. It's comfortable to wear and easy to use. Making nightly use effortless. Overall I'm very happy with the product.

  • I love how thin and comfortable this night guard is , it feels natural to wear all night The impression kit was easy to use and the fit is perfect. It's very effective and has noticeably reduced my morning headaches. I'm extremely happy with the product and would highly recommend it.

  • Since my old company went out of business, I was worried about getting affortable alternative and found Remi. It took a while to get the impression correct but they helped me every step of the way. Pricing and ordering were easy.

  • Remi provides excellent communication about the status of orders. The product is reasonably priced and comfortable.

  • I had concerns about shipping times after placing my order and thought I made a mistake. Customer service reassured me and explained everything clearly. My order did arrive, and it was well-packaged and exactly as described. I appreciate how patient and responsive the team was throughout the process.