Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • I was gifted by Prose in exchange for my honest opinion, and after hearing so much hype online for years, I was so excited to finally try them for myself. I was genuinely impressed! The whole experience feels so personalized and fun — from the custom quiz to products specifically formulated for your unique hair and skin needs. I love that their approach focuses on targeting your individual concerns to help you achieve your healthiest hair and skin possible. I’d definitely recommend Prose to anyone wanting to elevate their routine and glow a little brighter.

  • I was gifted by Prose in exchange for my honest opinion, and after hearing so much hype online for years, I was so excited to finally try them for myself. I was genuinely impressed! The whole experience feels so personalized and fun — from the custom quiz to products specifically formulated for your unique hair and skin needs. I love that their approach focuses on targeting your individual concerns to help you achieve your healthiest hair and skin possible. I’d definitely recommend Prose to anyone wanting to elevate their routine and glow a little brighter.

  • I have wavy, color treated hair and have been in search of products to help with frizz. The survey took about 10 minutes to complete, and it showed that my hair was severely dehydrated. I chose a curl cream, purple conditioner, and scalp treatment that they recommended. The products arrived quickly, and I love that each container has my name on it. My scalp feels wonderful after using the treatment - more clean and less itchy. After using the conditioner and curl cream, my hair feels extra soft and much less frizzy. All of the products smell amazing, and it’s cool how you get to choose your preferred scent. [gifted by prose]

  • I have wavy, color treated hair and have been in search of products to help with frizz. The survey took about 10 minutes to complete, and it showed that my hair was severely dehydrated. I chose a curl cream, purple conditioner, and scalp treatment that they recommended. The products arrived quickly, and I love that each container has my name on it. My scalp feels wonderful after using the treatment - more clean and less itchy. After using the conditioner and curl cream, my hair feels extra soft and much less frizzy. All of the products smell amazing, and it’s cool how you get to choose your preferred scent. [gifted by prose]

  • I have wavy, color treated hair and have been in search of products to help with frizz. The survey took about 10 minutes to complete, and it showed that my hair was severely dehydrated. I chose a curl cream, purple conditioner, and scalp treatment that they recommended. The products arrived quickly, and I love that each container has my name on it. My scalp feels wonderful after using the treatment - more clean and less itchy. After using the conditioner and curl cream, my hair feels extra soft and much less frizzy. All of the products smell amazing, and it’s cool how you get to choose your preferred scent. [gifted by prose]

  • I love how Prose truly made this routine created just for me. You start with a quick quiz so everything is tailored to your skin. The cleanser is so gentle yet leaves my skin fresh and radiant, and the Blanca scent is soft and clean. The serum absorbs quickly and gives my skin a dewy glow. The personalized moisturizer keeps my skin hydrated without feeling heavy. My skin looks healthier, smoother, and more balanced. It just works so well for me! gifted by prose

  • gifted by prose - I got to try the custom shampoo, conditioner, and hair mask from prose, and I love the scents and the personalized test that was tailored to my hair's needs. It left my hair looking fuller, which is what I was hoping for!

    Received a free product from Prose
  • I really liked how easy the Prose consultation was and it actually felt like they paid attention to what my hair needed. The packaging was really pretty and everything smelled so good without being too much. My hair felt softer, smoother and easier to deal with after using it. Gifted by prose

    Received a free product from Prose
  • I really liked how easy the Prose consultation was and it actually felt like they paid attention to what my hair needed. The packaging was really pretty and everything smelled so good without being too much. My hair felt softer, smoother and easier to deal with after using it. Gifted by prose

    Received a free product from Prose
  • I really liked how easy the Prose consultation was and it actually felt like they paid attention to what my hair needed. The packaging was really pretty and everything smelled so good without being too much. My hair felt softer, smoother and easier to deal with after using it. Gifted by prose

  • This is by far one of the most unique brands I’ve ever come across! I love how easy it was to take the quiz that gave me my perfectly personalized skin care routine! I love the three products that I received gifted by prose

    Received a free product from Prose
  • I have been using my custom 3 step system for a few weeks and I’m obsessed! It is created for my concerns (aging, dry skin) and based on my lifestyle. The scent is absolutely fabulous and the formulas are gentle and easy to apply. My skin looks clearer, hydrated, and radiant! I’m obsessed! gifted by prose

    Received a free product from Prose
  • I love this set so much! Prose is amazing because it really customizes to your lifestyle and needs. My skin has never looked more gorgeous or felt more healthy. I highly recommend getting your own set from them to achieve your skin goals. I was gifted by Prose for my honest feedback.

    Received a free product from Prose
  • I was gifted by Prose a custom hair care set consisting of a shampoo, conditioner, and curl cream and I don’t think I can ever go back to store-bought hair products again! You start off by taking a very detailed quiz about your hair type and hair goals and it creates a custom formula for you! With this formula you can choose almost any hair product you’d like as well as your preferred fragrance (if any) and they make custom products specifically for you! I have curly/wavy hair and the shampoo does a beautiful job of getting all the product out but not stripping my natural moisture and oil. The conditioner makes my hair tangle-free, soft and shiny. And the curl cream was the perfect combination of keeping my hair frizz-free but still giving it some structure. I honestly can’t recommend Prose enough!!

    Received a free product from Prose
  • I was gifted by Prose a custom hair care set consisting of a shampoo, conditioner, and curl cream and I don’t think I can ever go back to store-bought hair products again! You start off by taking a very detailed quiz about your hair type and hair goals and it creates a custom formula for you! With this formula you can choose almost any hair product you’d like as well as your preferred fragrance (if any) and they make custom products specifically for you! I have curly/wavy hair and the shampoo does a beautiful job of getting all the product out but not stripping my natural moisture and oil. The conditioner makes my hair tangle-free, soft and shiny. And the curl cream was the perfect combination of keeping my hair frizz-free but still giving it some structure. I honestly can’t recommend Prose enough!!

  • Gifted by Prose -- The best products!!! I LOVE the ingredients and love that I got to fill out a survey with my skincare needs. An absolute must for everyone. Products totally changed the game for me! Absolutely need more already lol excited about them all!

  • complimentary from Prose -- I actually can't get enough of these products! Thanks to Prose I'm finally thinking about the ingredients in my skincare and how my routine actually works for me personally. I loved taking the quiz and really finding the ingredients I specifically need. So good!

    Received a free product from Prose
  • complimentary from Prose but this is my honest review! 🌟 I’ve been dealing with some skin allergies lately, and the Prose custom skincare trio has honestly been such a lifesaver 🙌🏻 The whole consultation process felt super personalized, and the formulas ended up being so gentle on my skin while still giving me the hydration I needed. My skin feels calmer, more balanced, and way less irritated. I love that it actually supports my skin instead of overwhelming it.

    Received a free product from Prose
  • As a hairstylist, I’m very picky about what I use on my hair—and honestly, Prose exceeded my expectations. I got the custom shampoo, conditioner, and curl cream in the Glacia scent, and I’m obsessed. First off, the fact that it’s personalized makes such a difference. My hair is naturally wavy, and this combo has brought my texture back to life without weighing it down. The shampoo cleanses without stripping (huge for me), and the conditioner gives that soft, hydrated feel without making my waves fall flat. The curl cream though?? That’s the star. It defines my waves in the prettiest, effortless way—like that “I woke up like this” look, but actually polished. No crunch, no heaviness, just smooth, touchable definition. Also, had to support a Brooklyn-based brand (I’m from Brooklyn too 💅🏽), so that made me love it even more. And the Glacia scent is fresh, clean, and lowkey luxe—it lingers just enough without being overpowering. Overall, 10/10. It feels high-end, performs like a pro product, and actually does what it claims. My waves have never looked better. ✨ Stylist-approved & curly/wavy girl certified ✨ Would absolutely repurchase. #giftedbyprose

    Received a free product from Prose
  • As a hairstylist, I’m very picky about what I use on my hair—and honestly, Prose exceeded my expectations. I got the custom shampoo, conditioner, and curl cream in the Glacia scent, and I’m obsessed. First off, the fact that it’s personalized makes such a difference. My hair is naturally wavy, and this combo has brought my texture back to life without weighing it down. The shampoo cleanses without stripping (huge for me), and the conditioner gives that soft, hydrated feel without making my waves fall flat. The curl cream though?? That’s the star. It defines my waves in the prettiest, effortless way—like that “I woke up like this” look, but actually polished. No crunch, no heaviness, just smooth, touchable definition. Also, had to support a Brooklyn-based brand (I’m from Brooklyn too 💅🏽), so that made me love it even more. And the Glacia scent is fresh, clean, and lowkey luxe—it lingers just enough without being overpowering. Overall, 10/10. It feels high-end, performs like a pro product, and actually does what it claims. My waves have never looked better. ✨ Stylist-approved & curly/wavy girl certified ✨ Would absolutely repurchase. #giftedbyprose

    Received a free product from Prose