Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Personalized, targeted formulations
  • Lightweight, effective shampoo
  • Softening, detangling conditioner
  • Transformative curl cream performance
  • Inconsistent formula performance
  • Occasional scalp irritation reports
  • Scent intensity divisive
  • Potentially drying or heavy feel

Prose earns strong reviews for its personalized hair and skincare that often deliver softer, shinier, more manageable hair and calmer, hydrated skin, with many noting reduced frizz, cleaner-feeling scalps, and bouncier curls—especially with the Pre‑Shampoo Scalp Mask, Custom Shampoo/Conditioner, and Curl Cream. However, reviews also report misses: formulas that feel heavy or drying, minimal results versus drugstore options, scent sensitivity, and recurring complaints about subscription management; some users even cite increased shedding or irritation.

AI summary based on Thingtesting reviews

1,459 reviews and posts

  • I have wavy, color treated hair and have been in search of products to help with frizz. The survey took about 10 minutes to complete, and it showed that my hair was severely dehydrated. I chose a curl cream, purple conditioner, and scalp treatment that they recommended. The products arrived quickly, and I love that each container has my name on it. My scalp feels wonderful after using the treatment - more clean and less itchy. After using the conditioner and curl cream, my hair feels extra soft and much less frizzy. All of the products smell amazing, and it’s cool how you get to choose your preferred scent. [gifted by prose]

  • I have wavy, color treated hair and have been in search of products to help with frizz. The survey took about 10 minutes to complete, and it showed that my hair was severely dehydrated. I chose a curl cream, purple conditioner, and scalp treatment that they recommended. The products arrived quickly, and I love that each container has my name on it. My scalp feels wonderful after using the treatment - more clean and less itchy. After using the conditioner and curl cream, my hair feels extra soft and much less frizzy. All of the products smell amazing, and it’s cool how you get to choose your preferred scent. [gifted by prose]

  • I have wavy, color treated hair and have been in search of products to help with frizz. The survey took about 10 minutes to complete, and it showed that my hair was severely dehydrated. I chose a curl cream, purple conditioner, and scalp treatment that they recommended. The products arrived quickly, and I love that each container has my name on it. My scalp feels wonderful after using the treatment - more clean and less itchy. After using the conditioner and curl cream, my hair feels extra soft and much less frizzy. All of the products smell amazing, and it’s cool how you get to choose your preferred scent. [gifted by prose]

  • I love how Prose truly made this routine created just for me. You start with a quick quiz so everything is tailored to your skin. The cleanser is so gentle yet leaves my skin fresh and radiant, and the Blanca scent is soft and clean. The serum absorbs quickly and gives my skin a dewy glow. The personalized moisturizer keeps my skin hydrated without feeling heavy. My skin looks healthier, smoother, and more balanced. It just works so well for me! gifted by prose

  • gifted by prose - I got to try the custom shampoo, conditioner, and hair mask from prose, and I love the scents and the personalized test that was tailored to my hair's needs. It left my hair looking fuller, which is what I was hoping for!

    Received a free product from Prose
  • I really liked how easy the Prose consultation was and it actually felt like they paid attention to what my hair needed. The packaging was really pretty and everything smelled so good without being too much. My hair felt softer, smoother and easier to deal with after using it. Gifted by prose

    Received a free product from Prose
  • I really liked how easy the Prose consultation was and it actually felt like they paid attention to what my hair needed. The packaging was really pretty and everything smelled so good without being too much. My hair felt softer, smoother and easier to deal with after using it. Gifted by prose

    Received a free product from Prose
  • I really liked how easy the Prose consultation was and it actually felt like they paid attention to what my hair needed. The packaging was really pretty and everything smelled so good without being too much. My hair felt softer, smoother and easier to deal with after using it. Gifted by prose

  • This is by far one of the most unique brands I’ve ever come across! I love how easy it was to take the quiz that gave me my perfectly personalized skin care routine! I love the three products that I received gifted by prose

    Received a free product from Prose
  • I have been using my custom 3 step system for a few weeks and I’m obsessed! It is created for my concerns (aging, dry skin) and based on my lifestyle. The scent is absolutely fabulous and the formulas are gentle and easy to apply. My skin looks clearer, hydrated, and radiant! I’m obsessed! gifted by prose

    Received a free product from Prose
  • I love this set so much! Prose is amazing because it really customizes to your lifestyle and needs. My skin has never looked more gorgeous or felt more healthy. I highly recommend getting your own set from them to achieve your skin goals. I was gifted by Prose for my honest feedback.

    Received a free product from Prose
  • I was gifted by Prose a custom hair care set consisting of a shampoo, conditioner, and curl cream and I don’t think I can ever go back to store-bought hair products again! You start off by taking a very detailed quiz about your hair type and hair goals and it creates a custom formula for you! With this formula you can choose almost any hair product you’d like as well as your preferred fragrance (if any) and they make custom products specifically for you! I have curly/wavy hair and the shampoo does a beautiful job of getting all the product out but not stripping my natural moisture and oil. The conditioner makes my hair tangle-free, soft and shiny. And the curl cream was the perfect combination of keeping my hair frizz-free but still giving it some structure. I honestly can’t recommend Prose enough!!

    Received a free product from Prose
  • I was gifted by Prose a custom hair care set consisting of a shampoo, conditioner, and curl cream and I don’t think I can ever go back to store-bought hair products again! You start off by taking a very detailed quiz about your hair type and hair goals and it creates a custom formula for you! With this formula you can choose almost any hair product you’d like as well as your preferred fragrance (if any) and they make custom products specifically for you! I have curly/wavy hair and the shampoo does a beautiful job of getting all the product out but not stripping my natural moisture and oil. The conditioner makes my hair tangle-free, soft and shiny. And the curl cream was the perfect combination of keeping my hair frizz-free but still giving it some structure. I honestly can’t recommend Prose enough!!

  • Gifted by Prose -- The best products!!! I LOVE the ingredients and love that I got to fill out a survey with my skincare needs. An absolute must for everyone. Products totally changed the game for me! Absolutely need more already lol excited about them all!

  • complimentary from Prose -- I actually can't get enough of these products! Thanks to Prose I'm finally thinking about the ingredients in my skincare and how my routine actually works for me personally. I loved taking the quiz and really finding the ingredients I specifically need. So good!

    Received a free product from Prose
  • complimentary from Prose but this is my honest review! 🌟 I’ve been dealing with some skin allergies lately, and the Prose custom skincare trio has honestly been such a lifesaver 🙌🏻 The whole consultation process felt super personalized, and the formulas ended up being so gentle on my skin while still giving me the hydration I needed. My skin feels calmer, more balanced, and way less irritated. I love that it actually supports my skin instead of overwhelming it.

    Received a free product from Prose
  • As a hairstylist, I’m very picky about what I use on my hair—and honestly, Prose exceeded my expectations. I got the custom shampoo, conditioner, and curl cream in the Glacia scent, and I’m obsessed. First off, the fact that it’s personalized makes such a difference. My hair is naturally wavy, and this combo has brought my texture back to life without weighing it down. The shampoo cleanses without stripping (huge for me), and the conditioner gives that soft, hydrated feel without making my waves fall flat. The curl cream though?? That’s the star. It defines my waves in the prettiest, effortless way—like that “I woke up like this” look, but actually polished. No crunch, no heaviness, just smooth, touchable definition. Also, had to support a Brooklyn-based brand (I’m from Brooklyn too 💅🏽), so that made me love it even more. And the Glacia scent is fresh, clean, and lowkey luxe—it lingers just enough without being overpowering. Overall, 10/10. It feels high-end, performs like a pro product, and actually does what it claims. My waves have never looked better. ✨ Stylist-approved & curly/wavy girl certified ✨ Would absolutely repurchase. #giftedbyprose

    Received a free product from Prose
  • As a hairstylist, I’m very picky about what I use on my hair—and honestly, Prose exceeded my expectations. I got the custom shampoo, conditioner, and curl cream in the Glacia scent, and I’m obsessed. First off, the fact that it’s personalized makes such a difference. My hair is naturally wavy, and this combo has brought my texture back to life without weighing it down. The shampoo cleanses without stripping (huge for me), and the conditioner gives that soft, hydrated feel without making my waves fall flat. The curl cream though?? That’s the star. It defines my waves in the prettiest, effortless way—like that “I woke up like this” look, but actually polished. No crunch, no heaviness, just smooth, touchable definition. Also, had to support a Brooklyn-based brand (I’m from Brooklyn too 💅🏽), so that made me love it even more. And the Glacia scent is fresh, clean, and lowkey luxe—it lingers just enough without being overpowering. Overall, 10/10. It feels high-end, performs like a pro product, and actually does what it claims. My waves have never looked better. ✨ Stylist-approved & curly/wavy girl certified ✨ Would absolutely repurchase. #giftedbyprose

    Received a free product from Prose
  • Gifted by prose After a few washes, my hair felt softer, smoother, and looked healthier overall. I also noticed less frizz and better manageability, which is a huge plus for me. The scent is clean and subtle—not overpowering at all.

    Influencer for Prose
  • Gifted by prose After a few washes, my hair felt softer, smoother, and looked healthier overall. I also noticed less frizz and better manageability, which is a huge plus for me. The scent is clean and subtle—not overpowering at all.

    Received a free product from Prose