Prose

4.1 979 Reviews

Prose makes customizable haircare and skincare with sustainable and clean ingredients.

Prose Reviews

Prose reviews and discussion

4.11

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Customized formulas improve hair health
  • High-quality ingredients enhance effectiveness
  • Pleasant scent enhances user experience
  • Luxurious packaging attracts customers
  • High price affects affordability
  • Subscription management is difficult
  • Inconsistent results among customers
  • Greasy hair from some formulas

Prose reviews indicate that the brand is effective for many due to its customizable approach, but not all users experience the promised benefits. Strengths include personalized formulas and a pleasant scent, while weaknesses are high costs and subscription management issues. Potential buyers should weigh the personalization against the price and service limitations.

AI summary based on Thingtesting reviews

979 reviews and posts

  • I LOVE prose. I have a slightly unusual hair type (super fine, wavy, but a lot of hair), so sometimes it's hard to find products that work. Prose WORKS. After three washes, my hair has never been so shiny, bouncy, and soft. My hair is so soft, my claw clips keep falling out. If you've had a hard time finding products that work for you, I'd definitely recommend giving prose a try.

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    Raymond C

    Hi Jess, we're happy you're enjoying your custom routine! Thank you for sharing your experience with us 😊

    R

  • My scalp was wrecked; tons of flakes, build up, itching, redness. My friend had said good things about Prose in the past, so I gave it a try. Was nice to take a comprehensive quiz and get personalized ingredients tailored for my issues. I think after about 2 weeks of using the shampoo, my scalp was healthy again. I’ve been ordering it ever since. I also really like the Paradiso scent; musky floral.

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    Raymond C

    Hi Jessica! You have no idea how happy this makes us to hear, thank you for sharing your experience with us 💕

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  • I have been chemically treating my hair for a little over 2 years now and I noticed a ton of thinning and I was loosing volume fast. Supplements and those red light devices are super expensive so I started looking for alternatives and found Prose! I was definitely skeptical at first (since we both know it's not exactly inexpensive) but the pre-shampoo mask+ shampoo combo gives an incredible lather!! It also doesn't feel like it's striping my hair barren of any important moisture. After using the conditioner I noticed a huge difference in my curls (the bleach affected my curl pattern and I'm starting to see ringlets again!!) And since my hair isn't past shoulder length I use less product and it lasts much longer. (I've attached pictures of my hair currently after using prose for more than 3-4 months including the growth I've seen on my hair line that previously was much thinner) Let's not forget to mention the customer service is absolutely amazing, ⭐Claire⭐ from the Prose Pros Team was incredibly helpful and understanding of my situation and I got a reply back within a day which was awesome, I can't thank her enough for all the help! Highly recommend this brand, and if you're curious about the skin care I'd also give it a go, I use my custom serum in the day before moisturizer and at night before my retinol 🩷 #ProsePraise

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    Raymond C

    Hi Max! We're so glad that you're loving your custom formulas! Thank you for being a part of the Prose community 💕

    R

  • My daughter customized her own Prose shampoo and conditioner and she absolutely loves this brand. It makes her hair smell great and look great, too!

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    Raymond C

    We love to hear this! Thank you for sharing your experience with us 💕

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  • Love these products love how they smell and how they feel you must try. It’s like luxury and a bottle.

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    Raymond C

    Hi Celia! We love to hear this, thank you for sharing your experience with Prose 💕

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  • Prose Curl Cream is a holy grail for curly hair! It provides the perfect balance of hold and hydration, leaving my curls beautifully defined, soft, and bouncy without any crunch. The lightweight formula keeps frizz at bay and works wonders, even on humid days. I love that it’s personalized to my specific hair needs, so it feels tailor-made for my curls. Plus, the clean ingredients and amazing scent make it a pleasure to use. It’s become an essential part of my hair care routine. If you’re looking for a curl cream that delivers gorgeous results and is customized just for you, Prose is a must-try. Highly recommend!

  • Prose is a total game-changer for anyone looking for customized beauty solutions! I love that their products are tailored specifically to my hair and skin needs, and the results speak for themselves. The formulations are clean, sustainable, and made with high-quality ingredients that leave my hair feeling nourished and my skin glowing. The personalized approach makes a huge difference, and it’s so refreshing to find products that are as unique as I am. If you want a truly customized beauty experience, Prose is a must-try! 🌿💖

  • I honestly found this brand so boring. It made my hair feel nice, but it was just eh for me. If I want to spend all that money, I will find a brand that makes my hair feel amazing. I do not reccommned it.

    April J

    Same! (Except my hair doesn’t even feel nice😞)

    R

  • Prose products are quite nice! I'm not super particular with hair or skincare products so I don't have very discerning taste, but I had a positive experience.

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    Raymond C

    Hi Ellie! We're glad to hear that you gave our custom products a try. Thanks for sharing your experience with us 💕

    R

  • Great customized line that is more affordable than most skincare regimens. I love that the products are made with sustainable and clean ingredients and are tailored to your skincare needs. I look forward to trying the haircare line as well.

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    Raymond C

    Hi Neelima! We're glad to hear that you're enjoying your custom skincare formulas. We hope you give our custom haircare line a try 💕

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  • I have ordered Prose's shampoo and conditioner a few times. I have medium to thick hair, and I perm and bleach them every year. My hair felt clean and smelled AMAZING after using Prose. Unfortunately I don't think the product was able to restore and nourish my hair. Overall a very positive experience, just wasn't for me!

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    Raymond C

    Hi Hilda! Thank you for sharing your experience with us, we would love to learn more and take a closer look at your formulas. Would you mind sending us an email at [email protected] with your Prose account email address and more details about your experience? Thanks!

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  • I'm disabled and on a very tight budget, so this is a MAJOR splurge for me even to just do the shampoo, but drugstore shampoo alone is NOT an option for my hair. None of them work very well. I have hair that is very hard to manage and hates virtually all products - super thin strands growing in massive quantities on top of a sensitive scalp. Even as a kid, I kinda had to just deal with a virtual rat's nest. Well, not so much anymore. I do use the custom shampoo, and supplement with a drugstore shampoo for the first wash to make it last longer, and, well, my hair is better than it's ever been, even with using a generic conditioner. My family even compliments how smooth and shiny it now is, and the way the natural waviness is coming out more. The shampoo also smells pretty dang great, honestly. I love the fact that it's also thick enough not to go to waste. I do also have the leave-in conditioner, which I refill far less often and use for extra moisture and detangling as needed, and that is actually an impressively solid product. To have hair that tangles so easily come out so smooth after being sprayed down a bit on a particularly stubborn hair day is always a rather nice feeling - though, in this case especially, there ARE several alternatives out there that are probably decent enough for most people, at all kinds of price points. That being said, I don't feel it to be a waste, since I only use this one on the days that really need extra help from higher-quality products, and this comes with the convenience of coming in one shipment with the shampoo. Again, I supplement with something off the drugstore shelf for the less needy days. I know I'd be better off still if I had more money to spend in this area, but I hope it's at least clear that you really can easily make it stretch quite a bit and still benefit greatly, if money is an issue and you have hair that needs a bit more help than anything at the drugstore can offer.

  • I tried this brand since everything is made and tailored to your specific hair. I found it to be drying and it took the life out of my voluminous hair. Ended up just giving it away.

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    Raymond C

    Hi Kendra! We're so sorry to hear that you aren't impressed with your custom routine and we'd love to learn more. Please send us an email ([email protected]) with your Prose account email address and more details about your experience. Thanks ❤️

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  • I was lucky enough to get a chance to try some of the products and now I get them monthly. I never thought I would be one to have just a few products for my skin routine but they make the sets just for you so you!

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    Raymond C

    Hi Dominique! We're so glad that you're loving your custom formulas! Thank you for being a part of the Prose community 💕

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  • Excellent product and worth buying again. I was satisfied with the quality, may even be better than what I normally purchase. I would definitely buy this again and will be trying the varieties offered.

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    Raymond C

    Hi Bernice! We're so glad to hear that you're enjoying your custom routine. Thank you for sharing your experience with Prose 💕

    R

  • Prose has completely revolutionized my hair care routine. I’ve never had a shampoo and conditioner that felt so perfectly suited to my hair's needs. After completing the personalized quiz, I received products that target my specific hair concerns, and the results have been incredible—my hair is shinier, softer, and more manageable. I love that Prose uses high-quality ingredients and their focus on customization makes all the difference. Worth every penny

  • While the premise was intriguing, the execution fell flat. The writing style was dull, and the characters lacked depth. The plot dragged on, and the ending was unsatisfying.

    No
  • I really wanted to love prose but I didn't think it was worth the money. I have 2a-2b waves and was really excited by the advertisements claiming it would tailor to your wave pattern and enhance it. It smelled amazing and my hair was soft and easy to manage but I did not notice and incredible difference. For the money I paid it didn't quite seem worth it. I started using As I Am co-wash from target and it's super cheap and makes my waves look and feel amazing.

    Customer

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    Raymond C

    Hi Shannon! We are so sorry to hear that you're not impressed with your custom formulas. We would love to learn more, would you mind sending us an email ([email protected]) with your Prose account email address and more details about your experience? Thank you!

    R

  • Great products, doesn’t feel like I’m putting anything bad on my hair!

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    Raymond C

    Hi Margaret! You have no idea how happy this makes us to hear, thank you for sharing your experience with us 🫶

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