4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,458 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.
AI summary based on Thingtesting reviews
5mo ago
I do really like the concept of Prose but even with a specific pairing and unique ingredients for my hair type, I found other products worked better. I've only stuck with the custom curl cream (for curly/wavy hair) but did not continue my subscription with the others. The curl cream does in fact keep the waves and curls bouncing!

2mo ago
gifted by prose in exchange for my honest review. Wow! I’m blown away by these products. I’ve been using for about a week, I have sensitive skin and I have no issues. I love all the questions they ask because I truly think everybody’s skin is different and we all need different things. Will definitely be purchasing from here on out. Love the packaging and that my name is labeled on the item, makes me feel special!

1mo ago
gifted by prose I tried this customized skincare for a week, and I’m telling you, it really works for my skin. It’s so gentle, especially on my sensitive skin. I love the clean ingredients, and the scent smells so earthy. You just answer a few questions about your skin, and they create your very own personalized skincare. My skin feels clean, soft, and glowy every time I use it.


1mo ago
Prose made the whole haircare feel much more intentional. I loved that the products weren't just generic formulas but were actually created around my specific hair type and goals. It made the routine more effective and enjoyable to use.

1mo ago
The personalized approach is what made Prose stand out to me. I really liked how detailed the consultation was because they take the time to understand your hair concerns, preferences and what kind of results you're looking for. Knowing the products were made specifically for my hair made the experience feel much more special. I loved the scent they created for me, and after consistently using the routine , my hair felt noticeably softer and healthier-looking. gifted by Prose

1mo ago
I’m loving this customized haircare set so far. The shampoo, conditioner, and mask all smell amazing. The shampoo does a really thorough job cleansing without stripping my hair. The conditioner is decent — it gets the job done. But the hair mask is my clear favorite. It leaves my hair so soft and moisturized, and that softness actually lasts 3-4 days. Overall, this custom set works really well for my hair. Worth it. gifted by prose

1mo ago
I got the customized haircare set . The shampoo, conditioner, and mask all smell amazing. The shampoo does a really thorough job cleansing without stripping my hair. The conditioner is decent — it gets the job done. But the hair mask is my clear favorite. It leaves my hair so soft and moisturized, and that softness actually lasts 3-4 days. Overall, this custom set works really well for my hair. Worth it. gifted by prose

1mo ago
I was gifted by Prose a custom hair care set consisting of a shampoo, conditioner, and curl cream and I don’t think I can ever go back to store-bought hair products again! You start off by taking a very detailed quiz about your hair type and hair goals and it creates a custom formula for you! With this formula you can choose almost any hair product you’d like as well as your preferred fragrance (if any) and they make custom products specifically for you! I have curly/wavy hair and the shampoo does a beautiful job of getting all the product out but not stripping my natural moisture and oil. The conditioner makes my hair tangle-free, soft and shiny. And the curl cream was the perfect combination of keeping my hair frizz-free but still giving it some structure. I honestly can’t recommend Prose enough!!

2mo ago
Product was gifted by prose. I’ve been wanting to try custom hair products for a while since I have various hair concerns and prose has been great so far! I have really oily hair (like oily on day 2) but the formula prose created for me has been helping my hair be less oily! My hair also doesn’t feel weighed down so that’s a huge plus. I love how you can pick what scents you like as well and the packaging is super cute!

2mo ago
Product was gifted by prose. I’ve been wanting to try custom hair products for a while since I have various hair concerns and prose has been great so far! I have really oily hair (like oily on day 2) but the formula prose created for me has been helping my hair be less oily! My hair also doesn’t feel weighed down so that’s a huge plus. I love how you can pick what scents you like as well and the packaging is super cute!

2mo ago
I have been loving using my customized hair kit by Prose. I took the online survey which was not too long but still very detailed in describing what my hair was like and what I was looking for. I received a scalp mask, shampoo and conditioner. I have been loving using each one of these. It directly helped with my issues of having a greasy scalp and dry ends. I love that everything is customizable, even the scent. I chose a floral scent and it smells divine. The packaging is also gorgeous and I love that everything came personalized with my name. A special and great product that makes you feel luxurious and taken care of. gifted by Prose.

2mo ago
I have been loving using my customized hair kit by Prose. I took the online survey which was not too long but still very detailed in describing what my hair was like and what I was looking for. I received a scalp mask, shampoo and conditioner. I have been loving using each one of these. It directly helped with my issues of having a greasy scalp and dry ends. I love that everything is customizable, even the scent. I chose a floral scent and it smells divine. The packaging is also gorgeous and I love that everything came personalized with my name. A special and great product that makes you feel luxurious and taken care of. gifted by Prose.

2mo ago
Gifted by Prose // Love this skincare set! Designed specifically for your own needs. Provides a good quantity and high quality ingredients. Comes with a trio-set. Love it and it’s also travel friendly. Great for sensitive skin as well! Highly recommend


2mo ago
I was gifted by Prose this amazing custom haircare set. I absolutely love how it is made particularly for me and my personal haircare needs. It really helps my hair look and feel healthier and receive the hydration it truly needs. Many of my haircare issues are becoming less frequent with this new set.

2mo ago
It’s very hard to find products for my 4c hair that actually work. Prose has won my heart. From the very detailed survey that addressed my hair concerns to produce a custom product, to the fast shipping and nice packaging to the actual product itself. My hair has NEVER felt so soft and nourished. My hair and scalp love these products! I’m actually hopeful of seeing growth and maintaining it! Bye bye dryness! This is my honest opinion gifted or not! Gifted by prose.




2mo ago
complimentary from prose: Prose makes my hair feel like I’ve just left the salon. I love how it is customized just for my needs. My hair looks and feels healthier after just a few uses. The shampoo cleanses well without being harsh. The conditioner makes my hair soft. The leave in conditioner helps protect and leaves my hair with a beautiful shine.

2mo ago
complimentary from prose: Prose makes my hair feel like I’ve just left the salon. I love how it is customized just for my needs. My hair looks and feels healthier after just a few uses. The shampoo cleanses well without being harsh. The conditioner makes my hair soft. The leave in conditioner helps protect and leaves my hair with a beautiful shine.

2mo ago
I had previously used their hair care products and it worked amazing so I was excited to try the skincare products offered. I adore that everything is customized to what your skin needs. After only a couple of days my skin looks much better and my acne has been reduced considerably. complimentary from prose.

2mo ago
gifted by Prose | As someone who has acne prone skin, I love the idea behind Prose where you can customize your routine. I enjoyed every detail of the customization process, it was very detailed, very thorough and I feel nailed everything my skin needed. I love that they provided full size products to really get a feel of how each product works and this trio did a great job from Day 1. I love the cleanser and how it feels on my skin. It was gentle for my skin and kept my acne at bay. I love the serum, it gave my skin a great deal of hydration and made my skin feel plump and glowy. The moisturizer sealed it all in! I really enjoyed the consistency of it and it wasn't too thick, which is my preference because for acne prone skin, light moisturizers are best. 10 out of 10 recommend!

2mo ago
I have 42 year-old skin that is dry and can be combination skin. I found the skin care to be high-end and very well curated specifically for my needs. The products complement each other very well. I love how my skin is hydrated and feels overall more right with less fine lines and wrinkles looking more soft. Gifted by Prose
