Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • Gifted by prose After a few washes, my hair felt softer, smoother, and looked healthier overall. I also noticed less frizz and better manageability, which is a huge plus for me. The scent is clean and subtle—not overpowering at all.

    Influencer for Prose
  • Gifted by prose After a few washes, my hair felt softer, smoother, and looked healthier overall. I also noticed less frizz and better manageability, which is a huge plus for me. The scent is clean and subtle—not overpowering at all.

    Received a free product from Prose
  • I’ve been using Prose Custom Haircare and absolutely love how personalized it is. You take a quick survey about your hair and goals, and they create a custom shampoo and conditioner for you. My hair feels softer and more manageable after just a few uses—definitely worth it! complimentary from prose

    Received a free product from Prose
  • I’ve been using Prose Custom Haircare and absolutely love how personalized it is. You take a quick survey about your hair and goals, and they create a custom shampoo and conditioner for you. My hair feels softer and more manageable after just a few uses—definitely worth it! complimentary from prose

    Received a free product from Prose
  • complimentary from prose; Prose has truly been heaven sent.As someone with a combination skin type, it is very hard to find product that all work well together. The cleanser has kept my skin clean and fresh. And the moisturizer has made my skin look flawless. Highly recommend trying prose.

    Influencer for Prose
  • gifted by prose. This was such a fun thing to do! I loved taking the quiz to personalize my skincare. I love how everything has my name on it. Getting into the actual products, I was very surprised! Every thing has been working to well in the past few weeks. The serum is my favorite so far.

    Received a free product from Prose
  • This product was gifted by Prose. This skin trio set is absolutely amazing! It came with a moisturizer, face oil, and cleanser. I love that it has no scent and my skin reacted just fine. I love how personalized it is to my everyday life schedule and have already noticed such a difference in my skin.

  • Gifted by Prose, their customized shampoo, conditioner and mask have left my hair looking and feeling more clean and voluminous. The scrub is phenomenal with its exfoliation. It felt like my hair truly needed it. Lastly, I love the scent of the shampoo as it reminds me of the avatar ride in animal kingdom….it truly takes me to another dimension.

    Received a free product from Prose
  • complimentary from prose. Love that these products customize the products especially for your hair type and makes it actually work for it. Definitely recommend it to anyone looking for their perfect shampoo forever. gifted by prose.

  • complimentary from prose. Love that these products customize the products especially for your hair type and makes it actually work for it. Definitely recommend it to anyone looking for their perfect shampoo forever. gifted by prose.

  • This set was kindly gifted by prose in exchange for my honest review. To start, I thought the quiz was detailed and asked good and relevant questions. I like the idea that the products would be directly catered to my skin’s needs. The packaging on the product is lovely and really elevates the experience as well. All that said, I wasn’t particularly impressed with the products themselves. The cleanser doesn’t lather at all, which doesn’t leave my skin squeaky clean the way I prefer. The serum and moisturizer are fine, but I didn’t see any noticeable results. The fragrance in the product is not my favorite either. The idea is great, but I think the formulas would need to be remarkable for it to be worth it for me.

  • I love personalized skincare because it’s made to fit individual needs. Every product is formulated just for me, to address my skin's needs and my skin responds so well to it. The packaging is beautiful, and seeing my name on it adds a special touch that makes the experience more special. My skin really likes these products.

  • I am always hesitant at first when it comes to skincare, because I have acne-prone skin. I never know if certain products are going to make my skin purge. Each product was customized for me based off the quiz I took. Starting off with the cleanser, it's a solid, gentle acne-safe cleanser. I liked that it had mild surfactants, so it won't strip my skin. It has niacinamide + panthenol, so it is calming for my skin - all together no pore clogging ingredients. The serum, it's definitely good but not really acne-focused enough for me. It does contain hyaluronic acid... so it's definitely hydrating. Now the moisturizer, I wasn't sure of because of the rosehip oil + sunflower oil. I was extremely iffy to use due to possibly clogging my pores. Overall - these products are good. I use the cleanser still daily, and I'm gradually working the serum + the moisturizer into my routine once my acne clears up. Gifted by prose

    Received a free product from Prose
  • I honestly love how it’s working for my hair. It feels like it’s actually tailored to what my hair needs, and I’ve noticed it looks softer, smoother, and just overall healthier. The shampoo and conditioner leave my hair really clean but still hydrated, and the extra treatment step makes a big difference in how manageable it feels. My hair has more shine, less frizz, and it just feels way easier to style now. gifted by prose

  • I honestly love how it’s working for my hair. It feels like it’s actually tailored to what my hair needs, and I’ve noticed it looks softer, smoother, and just overall healthier. The shampoo and conditioner leave my hair really clean but still hydrated, and the extra treatment step makes a big difference in how manageable it feels. My hair has more shine, less frizz, and it just feels way easier to style now. gifted by prose

  • Custom formula actually works for my fine hair! No weigh-down, roots stay clean longer and less shedding over time. Consultation is easy and extremely thorough, which I appreciated. Takes weeks to see results, but worth the price!

    Received a free product from Prose
  • I'll be real, I was skeptical going in. Custom haircare sounds like a gimmick, but after struggling for years to find products that didn't flatten my fine hair, I figured it was worth a shot. The consultation was thorough and actually asked questions I hadn't considered before, like water quality in my area and my lifestyle habits, which gave me confidence that the formula would at least be tailored to me. Results did take a few weeks to notice, so don't expect an overnight miracle. I also saw noticeably less shedding over time, which I wasn't expecting but really appreciated. It's pricier than drugstore options, but if fine hair is a constant battle for you, it's worth trying at least once. complimentary from Prose.

    Received a free product from Prose
  • I’ve been using this 3-piece routine consistently and my skin feels noticeably smoother and more balanced. The products are lightweight, absorb quickly, and leave a hydrated, clean finish without feeling greasy. It’s simple, effective, and easy to stick to daily. Complementary from Prose

    Received a free product from Prose
  • This product was gifted by prose and complimentary from prose. I absolutely adore these custom sets because they suit my skin perfectly. I appreciate the ability to customize products based on my habits and lifestyle, and the the hair oil and shapoo works great for my hair. Definitely great bundle