2.7
44% of reviewers would recommend to a friend
Oysho
2.7 • 18 Reviews
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2.7
44% of reviewers would recommend to a friend
Oysho earns mixed reviews: while many praise the brand’s exceptionally comfortable nightwear, underwear, and stylish active pieces like Pilates socks and the Comfortlux collection, repeated complaints cite poor material durability, inconsistent sizing that runs small, and items losing shape after washes. Reviews also flag stains on arrival and variable fit across legging cuts, making in‑store try‑ons preferable for accuracy.
AI summary based on Thingtesting reviews
5mo ago
The clothes arrived with stains and black marks. They werent properly packaged. The black marks are impossible to remove. It is not worth your money.



I've been Oysho's fan for the past 10+ years. I've always had their pyjamas but recently, I started working out and discovered their Comfortlux collection. It's everything you need for your workouts: the biker shorts stay in place, the tops stay in place. the colour variety is immaculate (even tho I'm a sad black girlie). amazing quality for the price you pay!

I am extremely disappointed with the quality of the materials used in your products. I recently purchased a set of sport wear, and after just a short period of use, 2 days, it has shown significant wear and tear. For a brand like Oysho, I expected much better durability and quality. This is unacceptable, and I hope you take customer feedback seriously to improve your standards. I would appreciate a response regarding this issue.



1y ago
Big disappointment with OYSHO product. The material is not durable and after one use the product wears out as if it were an old, outdated product.



6mo ago
This brand is great for affordable activewear that’s cute and stylish but also totally wearable and nothing too crazy. I love their Pilates socks. However, it is a fast fashion brand so some of the fabrics are better quality than others. Also their sizes tend to run smaller.
10mo ago
I recently shopped at the OYSHO Oxford Street store and spent a significant amount – over £450 in just one month. During my latest visit, I made a large purchase, but when I got home, I discovered that three items worth £46.97 were missing from my bag, even though I was charged for them. I immediately reached out to customer service via email and online chat, and provided proof (including a photo of all items I received). Shockingly, instead of offering to help, they told me the only option is to go back to the store to resolve the issue – no refund, no option for shipping, not even a discount or sincere apology. As someone living outside London, a return trip would require taking a train, costing me more time and money – all due to a mistake made by store staff. I explained this, but was still met with no support or flexibility. Frankly, this is unacceptable treatment of a loyal customer, and it’s extremely disappointing that a brand like OYSHO has such inflexible and unhelpful customer service. I feel completely let down and will seriously reconsider shopping here again. If you don't live near the store, be warned: you’re on your own if something goes wrong.
The Oysho products are great, fit nicely and
Feedback
As there is a huge variability when it comes to the leggins cuts, from the experience, I prefer to go to the store and try most of them out. And only then decide which cut fits me the best. I tried ordering them at home but each new model fits differently. Can't do online purchases if I don't want to be returning most of them just for these reasons - prefer to try them out in the store personally first.
2y ago
Although I like their collection, the quality of leggins is rather poor. They lose their shape and get lint after 10x washes in the delicate program / no dryer. Also, the sizes are not very inclusive. I normally wear a small with leggins but often need a large.
This is the only shop I buy underwear from and have been for at least 10 years. The quality is amazing and everything is extremely comfortable. I find it difficult to find bras that fit me well (A or AA cup size most of the time) and that do not look like training bras. I also buy loungewear and nightwear regularly from here and everything is always super soft and comfortable while still looking chic.
I’ve been buying nightwear here since I was a kid and now I’m also buying sports clothes. Everything here is super comfortable.
I have some of their products like nightwear and bikini. They are good but after a couple of years they lost their quality. Not so long lasting as other brands.
Very comfortable outdoor clothes and pajamas. I love their materials and prices.
1y ago
I ordered a running jacket for 60 euros and received a miserable product looking like a 10 euro thing. And two sizes too small. The refund procedure was very unclear and the whole process got me drained. Yet, no sign of my 60 euros after 2 months. Avoid!!
1y ago
This company is terrible they ship irresponsibly, do not require a signature and have the wrong address now they do not want to assume responsibility for the merchandise they do not follow US standards I recommend that you do not buy they look pretty on the page but bad in service
2y ago
I really want to like this brand, but my shopping experience has been frustrating. In Europe, online and offline shopping tends to be smoother and often more affordable, in my experience. I've owned some of their clothes before, and I really like them, but shopping during sales has been nearly impossible. I had issues where I couldn't order certain items, and it seems I have to choose between specific products—like having to pick either a hat or shorts, but not both. This limitation is disappointing and it's like they are not even trying to fix that.
2y ago
I bought a pants from oysho and the costed thirty euros so i thought that they were good quality,today i didnt even fall actually and i slipped so they just ripped and created a bih gole with dive others.So oysho od overated and their clothing quality is horrible for something that costed 30 euros
3y ago
Paid 75€ for online gift voucher, money redrawed immediately from our account, gift voucher NEVER recieved. Daily contact with callcenter somewhere in Spain ! Still waiting 😡😡😡
I already bought a lot of things from oysho!
Feedback
I love the materials and the clothes are really comfortable