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Nuuly
3.79 • 43 Reviews
Nuuly, an Urban Outfitters brand, provides a clothing subscription rental service and mobile resale marketplace.
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3.8
Average rating from 43 users
75%
Recommend to a friend
Nuuly Reviews
2 hours ago
Experience
Nuuly has been super helpful when I have major events requiring many outfits. While I love the offering, I have had a few issues with the products I selected being out of stock and was sent something totally outside my style. I have also had clothing arrive unfolded/wrinkled and it felt like I was sent dirty clothes
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7 hours ago
Experience
The process of selecting your choices is pretty easy and the choices seem to be endless and you should find something. However I ordered “formalwear” for an event and was very underwhelmed by the quality. I ordered 3 dresses in 2 different sizes and all of them ended up not working because they just didn’t look as formal or high quality. I did like that I could ordered different sizes in case you are unsure of your size or the fitting.
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8 hours ago
Experience
I'm addicted! The monthly nuuly experience is always a joyful whist stressful time. They are very good at curated your feed based on your selections and likes, so you have to take the time to use the app to help them help you find better pieces. if there are things you really want , you have to put in the work stalking the site to get them, but you'll find some magical pieces!
Lovely customer supportWorth the money 💸Fun unboxing 📦Amazing website
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11 hours ago
Experience
I was so excited to join Nuuly and really loved the first few months. Over time it seems like they never have anything that I want in my size which is incredibly frustrating. I will say they have incredible customer service. I received a box that smelled like smoke and they refunded my money. If they improved their selection and availability I would come back but otherwise this may be a thing of the past for me.
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3 days ago
Experience
Good place to find an event dress or outfit. Great selection of trendy pieces in diverse range of sizes. Really helpful customer user reviews and photos that offer real life examples of fit and quality check. New items are added often but popular ones are hard to secure if you need for a specific time/event.
Cool look & feelWorth the money 💸Size & shade inclusive Everyday wearSustainable products
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4 days ago
Experience
I really wanted to like Nuuly but unfortunately there were too many drawbacks. They really do have cute and stylish clothes, especially for 20-somethings, but they are out of my size too often. Not to mention it’s a steep price for someone early in their career :/
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5 days ago
Experience
I’ve been using Nuuly for over a year now and love it! It’s really great for events like weddings and to test out seasonal pieces!
Lovely customer supportInnovative productWorth the money 💸Size & shade inclusive Business casualEveryday wearMaternitySustainable products
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2 months ago
Experience
On the whole, I love using Nuuly. The price tag is slightly expensive, but worth it IMO when you realize how many "new" clothes you're getting to wear versus having to actually buy new ones. Nuuly's range of styles, and how trendy/young their styles are, is distinctive among the subscription rental companies (I've tried them all - Nuuly is the only one that really works consistently for a twenty-something, all the others are for an older demographic and have far less fun weekend wear, more frumpy stuff).
Feedback
I really, really, really wish that Nuuly let you do unlimited returns within the month. Only getting one box per month means that the sizing NEEDS to be right, otherwise you're wasting a valuable portion of your subscription fee on clothes that you'll never wear because they don't fit - and obviously, how can you possibly know the right size every time, so this always happens. I'd say at least 1-2 items per box are unwearable for me, which is really frustrating. Other rental companies offer an unlimited exchange plan (i.e. Armoire) which means you can just instantly swap out clothes that don't fit - and you can ultimately wear more clothes, because you can switch out a box every week or two as opposed to waiting the entire month.
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2 months ago
Experience
I love love love getting my Nuuly subscription in the mail. The selection and variety far exceeded my expectations and has a younger more everyday feel than rent the runway. It’s still a hefty price tag at around $90/month and you don’t get to return items if the sizing is wrong. I love to pause it when I don’t have events coming up and then restart when it works for my schedule. The customer service is amazing! Overall I love it and have recommended it to many friends who use it now too!!
Lovely customer supportGood for gifts 🎁High qualityInnovative productCool look & feelWorth the money 💸Size & shade inclusive Special occasion 💃Fun unboxing 📦Everyday wearMaternityAmazing websiteEco-friendly packaging
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2 months ago
Experience
Really enjoy using Nuuly and being able to switch up my wardrobe. Sometimes it’s difficult to figure out sizing, and rarely pieces arrive too worn out, but they are good at making it right.
Cool look & feelSpecial occasion 💃Business casualEveryday wear
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