Nuuly, an Urban Outfitters brand, provides a clothing subscription rental service and mobile resale marketplace.

A curated destination to explore how to wear, buy and sell in ways that are gentler on the planet–and your wallet.


Sustainable products

Cool look & feel

Worth the money 💸

Everyday wear

Eco-friendly packaging

Nuuly

Formalwear

Basics

Clothing

I’ve been using Nuuly for over a year now and love it! It’s really great for events like weddings and to test out seasonal pieces!

Really bad experience. The clothes were okay, they didn’t have much availability in different sizes. The most important part is that they are lying to their customers when they say in the FAQ that there is no late fee for returning after the renewal date. In the FAQ it says that you’ll unlock the next box as soon as UPS scans it, the reality is that you won’t be allowed to rent again until the following cycle, meaning that you paid $98 for one month, returned it one day late, pay $98 for another month without any clothes, and then pay again $98 to be able to rent again. I would not recommend it. 
Also, I’m pregnant and they do not have a lot of options either for maternity clothes. 

I really wanted to like Nuuly but unfortunately there were too many drawbacks. They really do have cute and stylish clothes, especially for 20-somethings, but they are out of my size too often. Not to mention it’s a steep price for someone early in their career :/

I've been using nuuly for about 6 months. There is a huge selection which can be overwhelming to sift through if you don't have anything specific in mind. I just found that they even have formal dresses if you have a wedding coming up. I love being able to refresh my wardrobe in a sustainable way. I have gotten an article here and there with a small tear or a missing button but overall quality is very good and everything arrives clean. 

Good place to find an event dress or outfit. Great selection of trendy pieces in diverse range of sizes. Really helpful customer user reviews and photos that offer real life examples of fit and quality check. New items are added often but popular ones are hard to secure if you need for a specific time/event. 

I was so excited to join Nuuly and really loved the first few months.  Over time it seems like they never have anything that I want in my size which is incredibly frustrating.  I will say they have incredible customer service.  I received a box that smelled like smoke and they refunded my money. If they improved their selection and availability I would come back but otherwise this may be a thing of the past for me.

I'm addicted! The monthly nuuly experience is always a joyful whist stressful time. They are very good at curated your feed based on your selections and likes, so you have to take the time to use the app to help them help you find better pieces. if there are things you really want , you have to put in the work stalking the site to get them, but you'll find some magical pieces!

The process of selecting your choices is pretty easy and the choices seem to be endless and you should find something. However I ordered “formalwear” for an event and was very underwhelmed by the quality. I ordered 3 dresses in 2 different sizes and all of them ended up not working because they just didn’t look as formal or high quality.  I did like that I could ordered different sizes in case you are unsure of your size or the fitting. 

Love the concept but hate that if something comes damaged you can’t get a replacement, you get a $15 refund and an extra thing to rent the next month. They’re easy to get a hold of which is great. This is a good option if you have a lot of events coming up, are pregnant, or in between sizes and trying to find your new style. Shipping also takes a good 7 days. 

Nuuly has been super helpful when I have major events requiring many outfits. While I love the offering, I have had a few issues with the products I selected being out of stock and was sent something totally outside my style. I have also had clothing arrive unfolded/wrinkled and it felt like I was sent dirty clothes