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Maisonette

2.0 • 19 Reviews

Maisonette offers stylish clothing, top toys and gears, and home decor for young children.

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Maisonette Reviews

2.0

Maisonette earns polarized reviews: the brand dazzles with a curated, design-forward assortment (including the in-house Maison Me line) and unique gifts for children, yet repeated complaints point to failures in delivery, order accuracy, and rigid returns. Reviews credit the selection and quality but cite missing or lost packages, slow or nonexistent resolutions, incorrect or broken items, and a strict 30‑day, no‑exceptions return policy—concerns serious enough for many to recommend buying elsewhere or directly from partner brands.

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Reviews and Posts

View all 19

  • 5mo ago

    The item I ordered was not delivered but Maisonette refused to refund it or send a replacement! Theft. Avoid!!

  • 6mo ago

    The products from Maisonette are top notch and great for my grandchildren. However, their customer service is absolutely terrible. I have had multiple issues with their website or errors in orders and each time the same response from customer service - we can not help you. I have made the tough decision to never buy from them again. Which is a shame.

  • 3y ago

    Lots of desirable stuff, but also lots of overpriced stuff (often the same item is marked up more on Maisonette than elsewhere). Also their site is SO slow. If you're trying to peruse (especially for a sale) it takes ages to load.

  • 4y ago

    Maisonette is truly a one stop shop for beautifully designed and globally sourced apparel, accessories and decor for littles. Great for gifts plus has a beautiful in-house line, Maison Me. Like Net-a-porter for familes.

    Feedback

    Stock and sizes can be hit or miss.

View all 19 reviews

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What is Maisonette?

Maisonette offers stylish clothing, top toys and gears, and home decor for young children.