Hello Fresh reviews and discussion

3.4

61% of reviewers would recommend to a friend

Reviews mention

  • Clear, foolproof recipe cards
  • Consistently tasty meal options
  • Convenient, intuitive planning app
  • Innovative, varied weekly menus
  • Occasional spoiled produce incidents
  • Repetitive, formulaic recipe lineup
  • Small, unsatisfying portion sizes
  • Excessive, wasteful packaging materials

Hello Fresh draws mixed reviews: the brand delivers easy-to-follow, tasty recipes that help beginners cook and add variety, but recurring complaints cite small portions, repetitive menus, and frequent quality lapses like wilted produce, spoiled items, or missing ingredients. Reviews of Hello Fresh also note heavy packaging and occasional long prep times, making it convenient when it works but inconsistent enough that some users cancel despite appreciating the app and recipe library.

AI summary based on Thingtesting reviews

69 reviews and posts

  • I loved using this service and the food was so good. I really enjoyed the variety and the ease of fixing the meals. I also liked that they were not too unusual of meals as I am a bit picky. I prefer a meat and veg like chicken, pork or steak and green beans, broccoli and salad. Nothing too wild, LOL. This meal service is perfect for me. I learned how to cook different ways that I didn't know how to do before and l feel like it enhanced my culinary skills for sure. I looked at all the meal services and this one is by far my favorite one to use.

  • The recipes were good, however 90% of the time my produce was rotten. I also recieved spoiled meat twice. I decided to cancel after my 5th box because of the price and quality.

  • I think overall Hello Fresh is a good box. The recipes offered were dishes I wouldn't normally make, but typically very tasty.

    Feedback

    The prep-time took me such a long time. I wish there was more transparency there.

  • The recipes are very user friendly and easy for people just starting off - not to mention delicious. They have recently added some diversity in their offerings which is also great for people who want to expand their tastes. Overall a really great starting point for people who need meals to be made a little easier.

    Feedback

    Sometimes there is way too much packaging, and the products come spoiled. However, this only happens on the occasion and is just something that should. be kept in mind.

  • While all the meals are pretty tasty the menu items to repeat themself a little bit. All the ingredients always came fresh but they did not last long. You have to use the box the week you get it. The entire box. So if you end up getting other food, you're hella fresh box is going to have some items that go bad. I do like how all the recipes are very easy to follow and it helps build your repertoire of known recipes to repeat in the future. I definitely want to try their breakfast it sounds really good.

  • Out of this and Blue Apron, I prefer this (Hello Fresh) for the value and time. Blue Aprons recipes are a little more intricate. Hello Fresh seems more college / recent grad vibes, whereas Blue Apron is more my parents vibe.

  • It is such a big time saver but i find it a little expensive and not enough variation but it’s been a year since i had hello fresh so maybe it changed, i really like the concept tho.

  • I appreciate the concept of Hello Fresh and think the ingredients were always top notch and the recipes were pretty easy to execute. That being said, we are a family a five and it just wasn't doable to keep up with the meal kits because my husband and I were the only ones who wanted to eat the food. I was making two separate meals. When we're empty nesters, I can see myself going back to Hello Fresh. It's a bit expensive but fun to try new recipes and I like the simplicity of all the ingredients being right there for you.

  • I got a voucher in the mail so I thought i'd try again after canceling my subscription due to it being pricey. I got 4 meals for 2 people for £14 which was a fantastic 'come back' offer. the meals I could choose from felt limited but i'm very fussy. I picked 2 curries and 2 pasta dishes, both easy to cook and very yummy. the ingredients kept fine in the fridge and the delivery box was still cold when it arrived. it it was cheaper I would use weekly but if you can afford it... try it out!

    Feedback

    maybe not suitable for people with allergies, I couldn't see any gluten free options for myself so just ate regular pasta

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  • Love the ease and simplicity of any meal kit, and hello fresh has been the best one I've tried so far.

    Feedback

    However I wish there was better vegetarian/vegan options.

  • I like that I can choose my own time when Hellofresh is delivered. This way I have more time to spare and I always have healthy meals at home. The meals are easy and quick to prepare.

    Feedback

    A lot more expensive than getting groceries yourself.

  • I love creating new meals with zero waste. Me and my partner got stuck in a rut with the same meals every week, and usually very carby or unhealthy. We love using Hello Fresh to shake up our routine and try new things. I think it's an excellent concept with innovative recipes.

    Feedback

    I wish you could rate your meals every week so that the recommended meals the next week were more to our taste. If I forget to change the meals for the next week, I'd prefer if they were automatically similar tastes to my previous ratings. Sometimes if I forget to change the recipes for the next delivery, the standard decision is not to my choosing at all and I think this change could really improve the service.

  • I have used Hello Fresh off and on for years. The meals are consistently good, and they offer many meals to choose from each week. I seldom have a problem with my orders, but when I do the company is quick to address any issues.

    Feedback

    The portion sizes are usually small. It is difficult to feed two people on a two-person meal plan.

  • the food was fresh and it's very convenient and easy to use

    Feedback

    i wish there was less packaging overall - it seems very wasteful

  • Very handy and tasty recipes.

    Feedback

    I can really only afford it when i get coupons

  • Most days I’m too tired to figure out what’s for dinner and this saves me. I wish there were more oven ready options instead of having to clean, chop, etc. but it is a timesaver and the food tasted good

  • My siblings and I bought this service for my elderly mother. She mostly enjoyed the meals, thought they were tasty and not too filling. Delivery was pretty reliable.

    Feedback

    Apparently, there seemed to be an excess of packaging. This may be an unavoidable problem that is inherent to the food delivery industry, but one that needs improvement.

  • I've loved every recipe I've received from Hello Fresh. So yummy and clear, detailed instructions that make the meals super easy to make.

    Feedback

    The recipes are printed on a piece of paper that is typically thrown away after a meal is made. An option to choose between paper and online instructions could be a eco-friendly option.

  • Great way to learn how to cook decent meals for lunch or dinner! All ingredients that you need other than the basics (salt, pepper, tools) are included. Easy to follow recipe. Perfect if you cannot decide what to eat or meal plan for the week! There are almost always coupon codes as well, so be sure to use one when signing up to save! Meals can be high in sodium! Even if you do not want to order, the recipes are available as pdfs online which provide good inspiration for meals!