Helix Sleep

52 Reviews

Helix Sleep designs mattresses for every body.

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5
Average rating from 2 users

Helix Sleep Reviews

a month ago
Experience

I really like this mattress. We had a casper before and I woke up sore/stiff everyday. I did the sleep quiz and we ended up Helix Dusk Luxe. It's been great for both me and my husband (back sleeper, side sleeper). We experienced a shipping delay and the customer service was meh -- I think they offered me $25 off, which in the scheme of $2k purchase is a little disappointing. We also got 2 free pillows, which are too firm for my liking, but they are nice pillows. But the mattress arrived within a few days of the original delivery date and we are 8 months in and still well rested.

Feedback

Customer service wasn't great, but I think the team wasn't equipped with tools to actually help customers with issues. Maybe this has changed?

High qualityWorks really wellComfortableAmazing website
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a year ago
Experience

I've tried a lot of bed in box mattresses and this one is by far the best. One of my favorite things is the different options that they have available for you to pick from, plus each of those options have a luxe version as well. It's the only mattress company I'll recommend!

High qualityCool look & feelWorth the money 💸Works really well
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