Parfait reviews and discussion

Parfait creates high-quality wigs. Their expertise is not only seen in the grade of the hair used, but the superiority of the lace that gives a seamless, realistic look as if it was your own hair! The fit is perfect and compliments are endless, I highly recommend Parfait.

I tried their very wavy lace frontal wig and loved it! I opted for the 24-inch length because I prefer longer hair. The wig arrived in a beautiful jet black color, which was perfect. The cap was snug and secure, and I used holding spray to secure the lace. I chose to remove the wig each night. Overall great product!

The quality of my wig was phenomenal! The curls stayed in for a week before it started dropping drastically. It’s not a wig it was an experience right from when I set my eyes on the box🥰 10/10 would recommend. My mom needs one ASAP!

I’m used to wearing synthetic human hair wigs but this one from parfait is one of the best. The technology they use the way the hair feels wow 10/10 I bought my first wig 2023 and it’s 2024 and the hair looks the same.

I've been shopping with Parfait since 2022 and I probably won't shop for wigs anywhere else. I love that Parfait provides an easy installation so I can just get up and go in my wig in the moments where I don't feel like getting it professionally installed. Each wig that I've received has always fit comfortably and felt lightweight, which is a huge plus. I also have always had my wig constructed and delivered within the timeline on the website which is a huge plus as I've dealt with undelivered or unreliable wig vendors in the past.

Every exciting and different experience with the AI technology, helpful and easy way to get your wig shaped to your own personal hairline. The wigs are amazing from hair quality, coloring & the fact that its easy to install for beginners is a plusssss. also big bonus to them being breathable.

Love it! I was lowkey worried about the AI sizing and the lace not blending with my skin tone, but it legit melted like butter – perfect match! The freebies were a nice surprise. Unlike other brands that fill my order with fake eyelashes or other things I don't use, these were actually USEFUL goodies. Will order again.

I decided to make a small investment in what I thought would be a nice tailored wig. After much debate, I decided to spend upwards of $800 on the Balayage unit from Parfait. The color is amazing, the packaging was incredible, and the customer service was good. But the wig itself, TRASH. It looks like something from Amazon or the beauty supply store. The marketing boasted the natural look of the wig, and how you wouldn’t be able to tell it was a wig, etc. And that simply was not true. The unit is thin so you can see the weft that they refer to as “breathable technology”. You see the lace, not scalp, the hair sheds horribly and is a matted mess after wearing it! I had to send it back. They allegedly repaired it, but returned it looking worse than before. It was almost as if they removed a west and now the hair is so stringy. It’s like Barbie doll hair and I can’t return it at this point. I’m stuck with it and out $800 or so. Never again

I typically have my wigs made by someone local. I chose Parfait because of its site and process. I was concerned about the fit since I am accustomed to being manually measured. The wig fit was okay not as exact as the wigs I have made by a professional. Portions of my edges were not covered fully by the wig cap, but I would try one more time. The customer service is absolutely atrocious and non-existent. My concern about the fitting led me to call your company. a gentleman answered and questioned me on how I found the number to call him. I confirmed I received a text from this number. I advised I was concerned about the fitting, he said he would get back to me and did not. Wig came in 6 weeks.

All but one of my units are great. I have made at least five purchases. Their customer service is problematic. I applaud the AI fit. All my wigs are comfortable fitting. I have waited five months to have one wig returned with a new closure. That is a little too long. And, they charged me for a wig pamper service? The process was confusing. Still, very innovative design thinking. I pray your retooling process will help.

The company had so much potential. AI that will figure out your perfect tint and cap size. Now, I will admit those two things were perfect. Unfortunately, everything else sucked. The first wig was good. They just opened. The second wig I bought was almost a year later and it was the worst wig I have ever bought. It was over bleached, dry AF and had a hole in the lace. Contacted Customer Service and crickets. Contacted them again, nothing. Ok. Decided to work with it. Not even a month later the hair was falling out from the bad bleaching. I decided to try their Sample Sale and got a wig that was overpriced but ok. So I decided maybe that is the best bet was their Sample Sales. They are probably higher quality and way cheaper. They recently had one. I bought a Kinky straight ombre wig as soon as I saw the notification. The next day my purchase was refunded with no explanation. No word, no apology, nada. Unless you are a celebrity don't bother with them. You will get trash customer service and probably a trash wig too.

First of all let me say that I am unable to review the quality of the hair/wig because it was never shipped. I decided to give My Parfait Wig company a try to support a Black female owed business. So on June 13, 2024, I ordered a wig, however, it has not been shipped as of today, June 30, 2024. I had multiple communications with “ customer advocate” person name Tony who was extremely nice and apologetic and ultimately offered a gift to return the wig for future maintenance at no cost. He also stated that “ the operations team” informed him that the product would be completed and shipped overnight on June 28, 2024. The fact that I am leaving this review at this point, is an indication that the product was not shipped nor have I received any updates. This is disappointing for a couple of reasons: 1) The wig is costly 2) As a black female owned business which is far & few to find, it’s that they are unable to keep up with demands of running a business. I have been reading some reviews on the company and it seems this has become a pattern.

The wig wasn’t what they were advised to be. I paid a lot of money and the quality wasn’t what they said it was and definitely not worth what I paid. The hair was dry and frizzy. I bought a glueless wig and it should’ve come without lace, but I still had to pluck and remove lace from it. I sent the wig back but that was 2 weeks ago, and I still haven’t received it. Horrible service and misleading advertising. I WOULD NOT RECOMMED!

I recently bought Parfait tailored hair extensions & overall, I am quite pleased with the quality of the product. If you are looking for high quality, natural looking hair extensions, look no further. Try Parfait tailored hair extensions & you will not be disappointed. Here are my thoughts: Packing: The weave arrived in an elegant, sturdy box including a silk storage bag. Very attractive packaging. Hair Quality/Texture: The hair is soft, silky & has a natural luster. The strands are consistent in thickness from root to tip. The wefts are neatly sewn. Color: I ordered the natural black shade, which a perfect match. I noticed no odd highlights which in my experience is sometimes an issue with other hair weaves. Durability: I usually wash my weaves prior to installation. Noticed no shedding & no signs of split ends or frizz which indicates good quality.

I've loved my parfait wig! I typically wear amazon wigs and have my tricks for customizing them to make them look natural and more luxe, but decided to invest in a high quality, custom wig and this exceeded my expectations. My favorite thing about this is the comfort - I do have a lot of hair so wearing wigs usually gives me tension headaches, but I haven't had that experience with Parfait yet! Looks great, blends seamlessly, I can wear without a wig cap, easy to style - 10/10!

10s across the board. I'm a unit girl, and Parfait has some of the best-crafted units I have ever seen. I'm on unit number 2 and definitely will be ordering again soon.

I wanted the personalized wig purchase from Parfait to work out, but it didn't. When I researched the company and saw black women owners, I thought the experience would be upscale and professional. The experience was actually quite negative. I waited two months for my wig only to be have my money refunded. A company representative basically said I was underpaying for a $900 wig. They act like a haggled with the company over the price. No, this is the price that they set. When I waited over a month because of two delivery delays, I asked for some type of monetary compensation ( I had to keep going to the salon for over a month while I waited). Then, the rude emails begin. Erwin, Lead Customer Advocate at Parfait shared their rude opinion, "At this point, I think we are not the best company to make this hair for you. You are welcome to have this custom made with your local Stylist. I'm happy to assist you in canceling in this order if you prefer." Excuse me, I just want wig that I have waited for over 2+ months.! How unprofessional! I was not rude in my communication, but I expressed how much I needed my wig and asked about the time frame even before I ordered. Two months after ordering and paying $900, I have the right to ask questions and express concern, but not in the Parfait Wig world. After seeing these reviews concerning the fit of the wig, maybe I am better off. Let's hope that me refund isn't as delayed as the wig!

Customer service is non existent!!! Wont respond to emails and no phone number to call. Unacceptable for what they charge.

The construction of this wig/unit is amazing! I wear wigs often and have never had a unit that fit my head like a glove. The hair is gorgeous and the lace melts very well, you cannot see it at all. I was so impressed with the actual wig itself. My only issue was the coloring. I sent pictures and had a virtual consultation of what I wanted and that was not achieved. This wig was constructed so well I would definitely buy another and have my stylist color it for me.

I ordered a wig and it came with no instructions … so I contacted the group to also let them know that the one piece of marketing material in the package had an incomplete sentence. My request for videos or PDF instructions was ignored and I was told I could “book” a consultation. In other words they have nothing to explain the product. The back of the wig has this huge loop and it doesn’t really “fit” my head properly so much for this AI. Perhaps they needed to have a video to create a real fitting but this is now just an expensive dust collector. I think the money was spent on the box lol.